Manager Health Center/QI Manager

St. Louis County; St. Louis (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

PTO 4 weeks

11 paid holidays

Retirement plan

Life insurance

Short-term disability

Long-term disability

Job summary

St. Louis County is seeking a Quality Improvement professional for the Corrections Medicine department within the Department of Public Health.

The role focuses on leading QI initiatives, coordinating accreditation activities, and developing training for clinical staff to improve care processes. The position emphasizes data-driven performance, policy implementation, and collaboration with leadership to ensure high-quality, compliant care across facilities.

Qualifications

• Bachelor's degree with five years of related experience.
• Knowledge of clinical quality principles and accreditation standards (NCCHC/ACA).
• Ability to design and implement a quality improvement program and educate staff.

Responsibilities

• Accountable for Corrections Medicine quality improvement efforts at the Buzz Westfall Justice Center and the St. Louis County Family Courts Juvenile Detention Center.
• Plans, designs, implements, and maintains a quality improvement program and educates staff about QI systems.
• Provides quality data and reviews to CM leadership to inform decisions.
• Oversees adherence to NCCHC accreditation, ACA accreditation, and CQI programs; coordinates with leadership on policies and SOPs.
• Participates in fiscal management, budget definition, records, and purchases related to oversight.
• Designs clinical training program and supports clinical leaders to deliver training.
• Manages organizational measurements and visualizes information to drive leadership decisions.
• Coaches managers through employee relations to ensure adherence to processes.

Skills

Quality improvement

Data analysis

Staff training

Policy interpretation

Education

Bachelor's degree and 5 years related experience

Job description

Description

This position will focus on quality improvement efforts for the Corrections Medicine department, part of DPH

Description

This position will focus on quality improvement efforts for the Corrections Medicine department, part of DPH

As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability.

To learn more County benefits, please visit Competitive Benefits - St. Louis County Website

St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit Public Service Loan Forgiveness | Federal Student Aid

Examples of Duties

Essential Function Examples

• Accountable for Corrections Medicine quality improvement efforts at the Buzz Westfall Justice Center and the St. Louis County Family Courts Juvenile Detention Center
• Possesses knowledge of clinical quality principles, practices, methods, and tools, including computer applications related to QI
• Plans, designs, implements, and maintains a quality improvement program including educating staff about QI systems and requirements
• Provides quality data and reviews to CM leadership team in order to help the team make informed decisions
• Streamlines and standardizes best practices for clinical decision making, care processes and supply utilization
• Coordinates with Department Leadership to establish, interpret, and administer policies, procedures and SOPs
• Participates in fiscal management, contributing to the budget definition, maintaining records, delivering reports, and approving purchases related to the scope of oversight
• Designs clinical training program and scope, and provide support to clinical leaders to deliver needed training
• Manages organizational measurements and visualize information needed to drive leadership decisions
• Oversees adherence to the National Commission on Correctional Health Care (NCCHC) accreditation, the American Correctional Association (ACA), the Juvenile Detention Center reaccreditation and the Continuous Quality Improvement (CQI) program
• Monitors personnel action related trackers and drives responses to achieve a high performing team
• Coaches managers through employee relations to ensure comprehensive communication and documentation as well as adherence to processes

Minimum Qualifications

Perform other duties as required or assigned.

Equivalent to a Bachelor's Degree and five years of related experience.

Preferred Bachelors Degree

• prefer candidates licensed as a Registered Nurse by the State of Missouri with a Cardiopulmonary Resuscitation Certification (CPR)
• Expertise in Microsoft Office; Word, Excel and Power Point
• Experience in the use of spreadsheets for QI-related data management
• Independent, reliable, and self-motivated problem-solver

Demonstrated Program And/or Project Management Experience Required

• Positive communication, customer focus and interpersonal skills
• Solutions oriented and ability to work well under pressure
• Able to manage multiple demands and projects simultaneously
• Supervisory experience highly desired

Additional Information

SELECTION AND APPOINTMENT:??Aselection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any otherappropriate informationavailable. The selection committee will admit to the interview only thosepersonswhopossessthe mostjobrelatedqualifications and mayestablishadmittance criteria beyond the minimum qualificationsstatedabove.?

Responses provided to the interview questions listed under the Supplemental Question heading of this posting willcomprise100% of the applicant's earned grade.? A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.?

All applicants conditionally offered a merit position will berequiredtosubmitto urinalysis to screen for illegal drug use prior to appointment.? Screening will be performed by a reputable clinical laboratory.? The cost of screening will be covered?by the County.

COVID-19 VACCINATION POLICY: In support of commitment to the health, safety, and wellness of all staff and to be compliant with the Centers for Medicare and Medicaid Services (CMS)Omnibus COVID-19 Health Care Staff Vaccination Ruleit is the policy of the Department of Public Health that all newly hired employees are required to provide proof of COVID-19 vaccination. Acceptable forms of proof include CDC COVID-19 vaccination cards(or legible photo), documentation from a health care provider, electronic health record, or state immunization information system record.New employees must be fully vaccinated prior to starting service for the Department, and adherence to this policy is a condition of employment. Full vaccination means having received a Food and Drug Administration (FDA) Emergency Use Authorization (EUA) approved vaccine or vaccine series, consisting of two doses of either of the two-dose vaccines or one dose of the single-dose vaccine.For moderately or severely immunocompromised individuals, a primary series consists of a 3-dose series of an mRNA COVID-19 vaccine or a single dose of Janssen COVID-19 Vaccine. Individuals are considered fully vaccinated two weeks after the second dose in a two-dose series, or two weeks after a single-dose vaccine. At this time, full vaccination does not require a booster shot.The meaning of “fully vaccinated” is subject to changein accordance withthe most recent Centers for Disease Control and Prevention (CDC) guidelines. For applicants with aCMS clinical contraindicationto the vaccine orsincerely heldreligious beliefs, which prohibit them from receiving a vaccine, you may contact the Department of Public Health Office of Human Resources (DPH HR) during the hiring phase to request an exemption or reasonable accommodation.Employees granted exemption for medical or religious reasonswill berequiredto wear facial coverings to reduce the risk of transmission to at-risk individuals in DPH facilities andsubmitto weekly COVID-19 testing. All prospective employees must read and acknowledge the Policy during the application process.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation.? Call the Division of Personnelat(314) 615-5429 for more information on this policy.

St. Louis County

Division of Personnel, 7th Floor

Clayton, MO?63105

(314)?615-5429

Relay MO 711 or 800-735-2966

An Equal Opportunity Employer

Fax:? (314)?615-7703

www.stlouiscountymo.gov

St. Louis County offers its employees many excellent benefits with paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays. Employees hired for full time employment will participate in the St. Louis County retirement plan where they contribute 4% of their salary to the defined benefit plan with vesting after 7 years. Other benefits include: paid life insurance, a credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.

In addition to these benefits, as of January 1, 2023, St. Louis County approved up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption. The employee can also take up to 80 hours of leave for prenatal care and up to 80 hours for care of the child within the first year.

Please click https://stlouiscountymo.gov/saint-louis-county-missouri-careers/competitive-benefits/to view all of our benefits.