Manager, HCP Engagement (remote)

Arthrex; Naples (FL); Remote; USD 100,000 - 130,000; Full time

Job summary

A global medical device company is seeking a Manager of HCP Engagement. This remote role involves managing global HCP consultant engagement and ensuring compliance with various regulations. The ideal candidate has 7+ years in HCP engagement, excellent leadership skills, and proficiency in MS Office. Benefits include medical insurance, retirement plans, and generous paid time off.

Benefits

Medical, Dental and Vision Insurance

Company-Provided Life Insurance

Matching 401(k) Retirement Plan

Annual Bonus

Gym Reimbursement Program

Paid Time Off

Qualifications

• 7+ years in HCP engagement or compliance-related functions.
• Experience in Legal, Finance, Compliance, Risk Management, or Internal Audit.
• Experience managing direct reports preferred.

Responsibilities

• Manage and support global HCP engagement processes.
• Lead teams responsible for HCP engagement compliance.
• Manage fair market value assessments for HCP consultants.

Skills

Leadership

Compliance knowledge

Project management

Analytical skills

Communication

Education

Bachelor's degree

Tools

MS Office

Job description

Manager, HCP Engagement (remote)

Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics.

The Risk Management & Compliance department is seeking a Manager of HCP Engagement to join their team. This position is based in Naples, FL, but remote work is optional for the right candidate, with quarterly travel to Naples headquarters required.

Main Objective:

Manage and support global Arthrex Health Care Professional (HCP) engagement, including supporting the global needs assessment, consultant selection and engagement, fair market value (FMV) analysis, and consultant compensation/reimbursement.

Essential Duties and Responsibilities:

• Lead the HCP Engagement teams responsible for managing Arthrex’s overall HCP consultant engagement processes to ensure compliance.
• Lead, manage and coordinate processes related to the HCP Needs Assessment process.
• Support and manage overall processes related to HCP interactions and work on related continuous improvement projects.
• Work closely with other internal business units to support overall management of the HCP consulting relationships.
• Manage fair market value assessment for global HCP consultant engagement.
• Maintain and enhance the process for tracking of all consulting services provided under the business units Needs Assessment.
• Manage the HCP due diligence process.
• Collect, review, and verify payment documentation, and approve consultant electronic invoices and expense reports for HCP consultants.
• Facilitate issue resolution related to contracts and payments in a timely manner.
• Train HCP consultants and employees on systems and processes to ensure compliant interactions.
• Develop and manage implementation of policies, procedures and processes related to HCP engagement processes.
• Coordinate with Compliance Auditing & Monitoring functions to provide periodic Arthrex HCP engagement data analysis.
• Support global transparency reporting processes and initiatives as needed.
• Support activities and initiatives of the Risk Management & Compliance Department as needed.
• Ensure compliance within functional area and support the compliance objective of the organization as a whole.

Knowledge and Skills:

• In-depth understanding of:
  • Foreign Corrupt Practices Act (FCPA)
  • Anti-Kickback Statute
  • AdvaMed, PhRMA, OIG guidelines, PDMA, and other healthcare compliance frameworks
• Business process development and internal controls
• HCP engagement lifecycle: needs assessment, FMV, contracting, and payment
• Strong leadership and team management
• Excellent verbal and written communication
• Project management and cross-functional coordination
• Analytical, organizational, and problem-solving skills
• Training development and delivery
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Education/ Experience:

• Bachelor’s degree required
• 7+ years in HCP engagement or compliance-related functions
• Experience in Legal, Finance, Compliance, Risk Management, or Internal Audit
• Experience managing direct reports preferred
• Healthcare, life sciences, or biotech industry experience preferred

Machine, Tools, and/or Equipment Skills:

Intermediate (or better) level of proficiency in MS Office suite, including MS Excel, MS Word, and PowerPoint

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)
• Eligible for discretionary Long Term Incentive program

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.