Manager, Hawks Studios Operations

Atlanta Hawks; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Atlanta Hawks is seeking a Manager, Hawks Studios Operations to lead the Operations department and enable our creative teams to excel. The role focuses on building structure, systems, and energy that empower the Hawks Studios to deliver high-impact content.

The ideal candidate is proactive, organized, and strategic, with deep knowledge of creative operations and the ability to manage complex workflows, resources, and budgets across agency or in-house teams.

Qualifications

• Experience leading creative operations in an agency, production, or in-house setting.
• Proven ability to manage complex workflows and multiple projects.
• Strong cross-functional relationship-building with Marketing, Legal, Partnerships.
• Proactive leader who can balance outside requests with new content.

Responsibilities

• Lead Hawks Studios Operations & Strategy – define and oversee the operating model with leaders; set priorities, processes, goals, milestones.
• Drive workflow, planning & operational excellence – oversee calendars, project systems, vendors, and resources; protect time for innovation.
• Manage business operations & key initiatives – partner on budget, annual planning, technology roadmaps, vendor relations, and special projects.
• Build partnerships & champion the creative culture – foster relationships across teams and external partners; energize the creative team.

Skills

People management

Project scheduling

Cross-functional collaboration

Budget management

Strategic thinking

Creative operations knowledge

Tools

Microsoft Office

Keynote

Adobe Acrobat

Slack

Workfront

Adobe Creative Suite

Job description

A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who Are You

An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

Job Summary

We’re looking for a Manager, Hawks Studios Operations to lead the Operations department and help create the environment, structure, and energy that allows our creative teams to do their best work.

The ideal candidate is an highly-proactive, organized, strategic thinker with a strong understanding of creative operations and a knack for managing complex workflows, long and short-form content, competing priorities, resources, and budgets within an agency, production or in-house creative environment.

This role will oversee the day-to-day operations of Hawks Studios, helping translate organizational and departmental priorities into clear, actionable plans. The Manager will work closely with leaders and stakeholders across multiple departments to balance requests, manage expectations, anticipate challenges, and ensure Hawks Studios is focused on the work that matters most. This leader will must proactively help achieve a balance between fulfilling outside requests and developing new innovative content.

Just as importantly, this person will be a champion for the creative team - bringing energy, positivity, and momentum to the department while helping motivate and empower creatives to deliver their best work. They will build processes that create efficiency without limiting creativity, ensuring the team has the time and space not only to execute day-to-day priorities, but also to experiment, innovate, and develop new ideas.

The ideal candidate will excel at solving business challenges, building strong cross-functional partnerships, maximizing resources, and fostering an efficient, collaborative, and inviting work environment.

This is a highly collaborative leadership role. The successful candidate will thrive in a fast-paced environment, comfortably navigate changing and conflicting priorities, and provide the structure, communication, and leadership necessary to keep Hawks Studios moving forward - while maintaining a culture where creativity can thrive.

Key Responsibilities

• Lead Hawks Studios Operations & Strategy - Define and oversee the Hawks Studios operating model in partnership with department leaders, establishing short- and long-term priorities, processes, goals, and milestones that align with organizational and departmental needs.
• Drive Workflow, Planning & Operational Excellence - Oversee planning, scheduling, production workflows, the studio master calendar, project management systems, vendors, and resources to ensure projects move efficiently from ideation through completion while protecting time for innovation and high-impact creative work.
• Manage Business Operations & Key Initiatives - Partner with the VP, SVP, and Directors on budget management, annual business planning, technology and DAM roadmaps, vendor relations, and key initiatives including Media Day, season launch, premium events, partnership activations, affiliate leagues, awards submissions, and other special projects.
• Build Partnerships & Champion the Creative Culture - Develop strong relationships across Hawks Studios and with key internal and external stakeholders, including Marketing, Legal, Global Partnerships, Basketball Operations, and outside vendors. Help motivate and energize the creative team while fostering a collaborative, efficient environment that enables Hawks Studios to consistently deliver best-in-class work.

Requirements

• Advance software skills required: Microsoft Office (Word, Excel, Power Point, One Drive, Teams, and Outlook), keynote, adobe acrobat
• Intermedia software skills required: Slack, Workfront, Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Ability to schedule and track over 1000 projects a year
• Ability to manage multiple projects simultaneously while maintaining strong attention to detail
• Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" marketing duties as needed to support the team and business.
• Ability to take direction from others
• Ability to understand business objectives and goals and prioritize tasks to meet said goals
• Ability to thrive as part of a team and provide guidance to developing team members
• Ability to understand the creative (design/production/post-production) process and how to schedule projects appropriately
• Ability to stay flexible, positive, resourceful and reliable

Preferred Qualifications

• 5-8+ years experience
• Experience developing and managing complex organization(s)
• Innovative and strategic, with an eye for detail
• Expertise in leading teams and people management

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.