Manager, Hardware Sustaining Engineering

Hewlett Packard Enterprise; Sunnyvale (CA); On-site; USD 154,000 - 311,000; Full time

Benefits offered by this job

Health benefits

Career development programs

Inclusive culture

Job summary

Hewlett Packard Enterprise seeks a Manager for Hardware Sustaining Engineering to lead a 4–6 person team onsite. You will drive failure analyses, RCCAs, quality improvements and coordinate with suppliers, manufacturing and ODM teams to ensure production hardware reliability.

The role requires strong communication with executives and customers and a focus on career growth for team members across multiple geographies.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science or equivalent.
• 3+ years leading and managing a hardware engineering team.
• Experience in high-speed digital hardware design, test and debug.
• Expertise in hardware quality, RCCA, and root-cause/corrective action.
• Ability to interact with cross-functional teams across geographies.
• Excellent verbal and written communication with executives and customers.

Responsibilities

• Provide direct and ongoing leadership for a team of 4 - 6 hardware sustaining engineers, coaching for high performance and career growth.
• Manage multiple concurrent failure analysis and design change projects, allocate resources, and drive to closure on schedule.
• Engage with customers and support teams to review and resolve escalations related to HW networking hardware.
• Author RCCA and other hardware quality reports; present to customers and stakeholders.
• Drive proactive quality improvements in new products and NPI processes via closed-loop actions.
• Collaborate with Supply Chain, Component Engineering, Manufacturing, CM and ODM to address HW quality issues and production reliability.
• Track team performance through regular engagement and OKRs.

Skills

Team leadership

Hardware sustaining

High-speed digital design

Root cause analysis

Cross-functional collaboration

Executive communication

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Computer Science

Tools

Tableau

Job description

Manager, Hardware Sustaining Engineering

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.Our culture thrives onfinding new and better ways to accelerate what’s next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Responsibilities:

• Provide direct and ongoing leadership for a team of 4 - 6 hardware sustaining engineers. Coach and mentor team members for high performance and career growth.
• Manage multiple concurrent failure analysis and design change projects. Manage priorities, allocate resources, track progress and drive to closure on schedule.
• Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.
• Author RCCA (Root cause / Corrective Action) and other hardware quality related reports. Present on RCCA and other HW Quality topics to customers and HPE stakeholders.
• Drive proactive quality improvement in new products and NPI processes through closed loop corrective actions and feedback into design teams.
• Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.
• Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality.
• Track team performance through regular engagement, one-on-one’s and OKRs.

Minimum Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Science or equivalent.
• Experience in a hardware design or failure analysis role including 3+ years leading and managing a hardware engineering team
• Skilled in coaching, team building and supporting career growth of team members.
• Experience in high-speed digital hardware design, test and de-bug.
• Expertise in hardware quality, failure analysis, root-cause/corrective action (RCCA),
• Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule.
• Ability to interact and collaborate effectively with cross functional teams across multiple geographies.
• Excellent verbal and written communication skills and experience communicating with executive leadership and major customers.

Preferred Qualifications:

• Master’s Degree in Electrical Engineering, Computer Science or equivalent.
• 5 years or more in a team manager role with direct reports.
• Strong customer focus, and ability to act as “voice of customer” in driving HW quality, reliability and serviceability goals
• Familiar with schematic and FPGA design, PCB layout, and manufacturing processes flow.
• Experience working with CM and ODM partners across the world to investigate and remediate HW quality issues.
• Skilled at compiling and analyzing data, working with quality metrics, dashboards (Tableau) and OKRs.
• Familiarity with networking hardware components, interfaces, and systems. Ability to review system level test plans and test results and distill down to hardware specifics.
• Experience with product-lifecycle change management tools such as Agile PLM.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Engineering

Job Level:

Manager_1

“The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 153,500 - 291,500 in Massachusetts // 153,500 - 310,500 in California
The listed salary range reflects base salary. Variable incentives may also be offered.”

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.