Manager, Global Quality Management System

FDH Aero; Arizona; Presencial; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

FDH Aero is seeking a Manager, Global Quality Management System (QMS) to lead development, maintenance, and continuous improvement of the company’s Quality Management System across a global multi-site environment.

You will align with customer, regulatory, and industry requirements (AS9100/AS9120/ISO 9001, ASA-100, FAA AC-00-56) and partner with Quality, Operations, Supply Chain, Engineering, Sales, HR, IT, and site leadership to drive process consistency, audit readiness, and risk management.

Qualificações

• Bachelor’s degree in Quality, Engineering, Manufacturing, Operations, Business, or related field.
• 10+ years of experience in Quality Management Systems, Quality Assurance, or a related discipline.
• Experience in aerospace, defense, manufacturing, distribution, or another regulated environment.
• Strong knowledge of AS9100 and/or AS9120 and ASA-10 and/or FAA AC-00-56.
• ASQ certifications (CQA, CQE, CQIA) or AS9100/AS9120/ISO 9001 Lead Auditor certification.

Responsabilidades

• Ensure quality management processes are documented, implemented, measured, maintained, and compliant with AS9100, AS9120, ISO 9001, ASA-100, FAA AC-00-56 customer-specific, regulatory, and applicable industry requirements.
• Interpret applicable standards, customer requirements, and regulatory changes; assess business impact and translate requirements into effective processes, procedures, and controls.
• Manage internal audit programs and support certification, surveillance, customer, and regulatory audits. Track findings through closure, verify corrective action effectiveness, and develop and mentor internal auditors and process owners
• Lead CAPA, corrective action, root cause analysis, nonconformance management, and problem-solving initiatives. Identify recurring issues and drive sustainable improvements across the organization
• Maintain QMS documentation, procedures, work instructions, quality records, document control, and records retention requirements. Partner with IT and process owners to improve electronic QMS and document management systems
• Lead cross-functional initiatives that improve quality, compliance, operational efficiency, customer satisfaction, and process consistency while promoting accountability, process discipline, and continuous improvement
• Partner with HR, business leaders, process owners, and functional teams to support QMS training, quality awareness, competency, and compliance throughout the organization
• Support supplier quality issues, customer complaints, customer audits, and customer-specific requirements while partnering with cross-functional teams to resolve issues and strengthen customer relationships
• Support the quality aspects of process, system, supplier, and organizational changes. Serve as a trusted QMS resource and strategic partner across functions to drive standardization, best practices, risk management, and overall QMS effectiveness

Conhecimentos

AS9100 knowledge

AS9120 knowledge

ASA-10 knowledge

Lead Auditor

Internal audits

ERP experience

QMS documentation

Cross-functional collaboration

Formação académica

Bachelor’s degree in Quality, Engineering, Manufacturing, Operations, Business, or related field

Ferramentas

ERP systems

QMS software

Electronic document management systems

Descrição da oferta de emprego

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our Values Guide Everything We Do

We Are Service First

We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful

We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers

We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded

We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable

We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People

That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

FDH Hardware is seeking a Manager, Global Quality Management System (QMS) to lead the development, maintenance, compliance, and continuous improvement of the company’s Quality Management System. This role ensures alignment with applicable customer, regulatory, statutory, and industry requirements, including AS9100, AS9120, ISO 9001, ASA-100, FAA AC-00-56 and aerospace/defense quality standards. The Manager, Global QMS serves as the subject matter expert for quality system requirements and partners closely with Quality, Operations, Supply Chain, Engineering, Sales, HR, IT, and site leadership to drive process consistency, audit readiness, risk management, corrective action effectiveness, and continuous improvement across a global multi-site environment.

What You'll Do (Responsibilities)

• Ensure quality management processes are documented, implemented, measured, maintained, and compliant with AS9100, AS9120, ISO 9001, ASA-100, FAA AC-00-56 customer-specific, regulatory, and applicable industry requirements
• Interpret applicable standards, customer requirements, and regulatory changes; assess business impact and translate requirements into effective processes, procedures, and controls
• Manage internal audit programs and support certification, surveillance, customer, and regulatory audits. Track findings through closure, verify corrective action effectiveness, and develop and mentor internal auditors and process owners
• Lead CAPA, corrective action, root cause analysis, nonconformance management, and problem-solving initiatives. Identify recurring issues and drive sustainable improvements across the organization
• Maintain QMS documentation, procedures, work instructions, quality records, document control, and records retention requirements. Partner with IT and process owners to improve electronic QMS and document management systems
• Lead cross-functional initiatives that improve quality, compliance, operational efficiency, customer satisfaction, and process consistency while promoting accountability, process discipline, and continuous improvement
• Partner with HR, business leaders, process owners, and functional teams to support QMS training, quality awareness, competency, and compliance throughout the organization
• Support supplier quality issues, customer complaints, customer audits, and customer-specific requirements while partnering with cross-functional teams to resolve issues and strengthen customer relationships
• Support the quality aspects of process, system, supplier, and organizational changes. Serve as a trusted QMS resource and strategic partner across functions to drive standardization, best practices, risk management, and overall QMS effectiveness

What You Bring (Qualifications & Skills)

• Bachelor’s degree in Quality, Engineering, Manufacturing, Operations, Business, or related field preferred
• 10 plus years of experience in Quality Management Systems, Quality Assurance, Compliance, or a related discipline
• Experience in aerospace, defense, manufacturing, distribution, or another regulated environment
• Strong knowledge of AS9100 and/or AS9120 and ASA-10 and/or FAA AC-00-56
• Strong knowledge of AS9100 and/or AS9120 and ASA-10 and/or FAA AC-00-56
• Experience with internal audits, corrective action programs, document control, and root cause analysis
• Strong analytical, organizational, communication, and project management skills
• Ability to work effectively in a fast-paced, cross-functional environment
• ASQ certifications (CQA, CQE, CQIA) or AS9100/AS9120/ISO 9001 Lead Auditor certification
• Experience with aerospace distribution, aerospace hardware, customer-specific quality requirements
• Experience managing quality programs across multiple locations
• Experience with ERP, QMS, electronic document management systems, and ITAR-controlled environments

Special Requirements

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.