Manager GDCM PEP Deployment

Hilton; Tallahassee (FL); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Manager for PEP Deployment to support technology implementations. The role includes managing teams, ensuring project timelines, and maintaining partnerships to facilitate smooth transitions during system migrations. Candidates must have strong leadership skills, technical expertise, and be open to significant travel. Competitive benefits and career development opportunities are provided.

Benefits

Go Hilton travel program

Employee stock purchase program

Paid parental leave

Mental health resources

Paid Time Off (PTO)

Qualifications

• 5 years of professional experience in Technology or related field.
• 3 years of experience leading teams and projects.
• Travel up to 80%.

Responsibilities

• Maintain relationships with internal and external partners.
• Ensure all pre-migration tasks are completed.
• Provide escalation support for remote/onsite teams.
• Lead onboarding and development plans for direct reports.

Skills

Leadership

Project management

Technical skills

Risk assessment

Education

Bachelor's Degree or equivalent experience

Job description

The location for this position is virtual/remote.

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager PEP Deployment, Global Deployment & Change Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the PEP Deployment team reporting to the Senior Manager, you will support projects including the deployment of PEP, Hilton's PMS system.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Maintain relationships with internal and external partners to ensure targets are met and owners are briefed on the PEP implementation process
• Ensure all pre-migration tasks are completed before assigning teams to project.
• Maintain daily focus on important areas such as hardware procurement, hotel readiness, risk assessment, strategic planning, and database accuracy to ensure a smooth transition into the migration phase.
• First line of escalation support for remote/onsite teams, and hotel management team.
• Strengthen Senior Associates and Associates understanding of implementation processes by reinforcing departmental policies and procedures.

How you will collaborate with others:

• Partner with leadership to manage risks to implementation timelines and targets, while working with the team to improve processes and drive efficiency.

What projects you will take ownership of:

• Be the main contact for hotel management and ownership before, during, and after PEP migration for all aspects and components of the project.
• Lead the onboarding and development plans for all direct reports
• Conduct on-site visits for high-profile, large full-service, and other designated projects.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional work experience in Technology or related field like hotel operations
• Three (3) years of experience leading teams and projects
• Two (2) years of work experience in Property, Sales, or Revenue Systems
• Travel up to 80%

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience
• Seven (7) years of professional work experience in Technology or related field

Hilton is an equal opportunity employer, providing reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position. We offer a comprehensive benefits package, including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP), a 401(k) savings plan, paid time off, and more.

Hilton is committed to diversity and inclusion. We are an equal employment opportunity employer and welcome applications from qualified candidates.