Manager Fulfillment Center Ops

Staples Advantage Canada; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible PTO

Paid holidays

Discounts

401(k) match

Wellness programs

Career growth opportunities

Job summary

Staples seeks a Fulfillment Center Team Manager to lead hourly associates, drive performance, and ensure daily, weekly, and monthly planning aligns with operations. You will collaborate with the FC Operations Manager to deliver outstanding service while controlling costs and maintaining safety.

The role emphasizes change management, teamwork, and analytical problem-solving to continuously improve processes and customer outcomes in a fast-paced warehouse environment.

Qualifications

• High school diploma or GED is required.
• Minimum 3 years in a comparable role.
• Basic English language skills (verbal and written).
• Must pass a criminal background check and a drug screen.
• Ability to lift up to 70 pounds by hand.

Responsibilities

• Manage and motivate hourly associates to meet performance goals.
• Lead daily, weekly, and monthly planning of departments.
• Collaborate with Fulfillment Center Operations Manager for success.
• Drive safety; promote a strong safety culture in the warehouse.

Skills

Change management

Team leadership

Communication

WMS knowledge

Safety culture

Analytical thinking

Inclusive leadership

Growth mindset

Education

High school diploma or GED

Tools

None

Job description

2:00pm - 10:00pm (until Finished)/Monday-Friday

Join our Staples World Class Supply Chain Team and deliver essential products to our customers.

What you’ll be doing:

The Fulfillment Center Team Manager partners with the other managers to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.
In this role, you will manage and motivate hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will collaborate with the Fulfillment Center Operations Manager to operate within all guidelines and partner for success.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

• An ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures
• An ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes
• An understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components)
• An ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse
• An ability to demonstrate analytical thinking and problem-solving
• An inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees
• A commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor

What’s needed- Basic Qualifications

• A high school diploma or general education degree (GED)
• Minimum 3 yrs experience in a comparable role
• Basic English language skills (both verbal and written)
• Must pass a criminal background check and a drug screen
• An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Offer:

• Salary
• Inclusive culture with associate-led Business Resource Groups and resources
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail
• Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits