Manager Fulfillment Center Ops

RiseMe; Coppell (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Salary

Flexible PTO

Holiday schedule

Discounts and wellness programs

Job summary

Staples is seeking a dedicated Fulfillment Center Team Manager in Coppell, TX. You will lead hourly associates, drive performance targets, and coordinate daily operations with the FC Operations Manager. A strong emphasis on safety and efficient processes is essential.

You will manage change, foster teamwork, and ensure exceptional customer outcomes while maintaining compliance with safety standards and company policies. This role requires hands-on leadership in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum 3 years of experience in a similar role.
• Basic English language skills (verbal and written).
• Ability to pass a criminal background check and a drug screen.
• Physical ability to lift up to 70 pounds.

Responsibilities

• Lead and motivate hourly associates to meet performance, productivity, accuracy, and quality goals.
• Plan daily, weekly, and monthly department activities in coordination with FC leadership.
• Collaborate with the FC Operations Manager to operate within guidelines and drive success.
• Foster a safe work environment and reinforce a safety culture across the warehouse.
• Drive continuous improvement by analyzing processes and implementing changes.

Skills

Leadership

Change management

Communication

Safety culture

Teamwork

Analytical thinking

Problem-solving

Growth mindset

Customer focus

Education

High School Diploma or GED

Tools

WMS

Fulfillment technology

Job description

2:00pm - 10:00pm (until Finished)/Monday-Friday

Join our Staples World Class Supply Chain Team and deliver essential products to our customers.

What you’ll be doing:

The Fulfillment Center Team Manager partners with the other managers to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.
In this role, you will manage and motivate hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will collaborate with the Fulfillment Center Operations Manager to operate within all guidelines and partner for success.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

• An ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures
• An ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes
• An understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components)
• An ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse
• An ability to demonstrate analytical thinking and problem-solving
• An inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees
• A commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor

What’s needed- Basic Qualifications

• A high school diploma or general education degree (GED)
• Minimum 3 yrs experience in a comparable role
• Basic English language skills (both verbal and written)
• Must pass a criminal background check and a drug screen
• An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Offer:

• Salary
• Inclusive culture with associate-led Business Resource Groups and resources
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail
• Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.