Manager, Freight Operations

XPO; Kernersville (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance from day one

Life and disability insurance

15 days PTO in first year

9 company holidays

401(k) with company match

Education assistance

Incentive plan participation

Job summary

XPO is hiring a Freight Operations Manager to lead the service center in a fast-paced logistics environment. You will drive daily operations, optimize delivery service efficiency, and influence cost controls to meet performance goals.

The role emphasizes leadership, safety, and operational excellence within a team-focused culture. Competitive benefits and growth opportunities are offered.

Qualifications

• 4+ years of related work experience and supervisory/management experience.
• Experience in the LTL freight industry.
• Familiarity with hazardous materials regulations, OSHA and DOT rules.

Responsibilities

• Manage the efficiency and effectiveness of delivery service to customers.
• Oversee complete daily operations of the service center.
• Monitor revenue, profit and cost controls.
• Ensure staffing, utilization and management of personnel.
• Mentor and manage all facility personnel.

Skills

4 years of experience

Supervisory or management experience

LTL industry experience

Hazardous materials OSHA DOT knowledge

Education

Bachelor's degree or equivalent

Tools

Forklift operation

Job description

What you’ll need to succeed as a Freight Operations Manager at XPO

• 4 years of related work experience
• Supervisory or management experience
• Experience in the less-than-truckload (LTL) industry
• Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations

Preferred qualifications

• Bachelor's degree, 4 years of related work experience or equivalent military experience
• LTL freight management and/or service center/management experience
• Experience driving a forklift
• Strong interpersonal and management skills; ability to effectively lead, coach and influence employees
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience

About the Freight Operations Manager job

Pay, benefits and more

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day

• Handle the efficiency and effectiveness of the delivery service provided to our customers
• Guide the complete daily operations of the service center
• Oversee revenue, profit and cost controls
• Ensure proper staffing, utilization and management of personnel
• Mentor and manage all personnel working at the facility

Freight Operations Managers are required to

• Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Work outdoors in inclement weather
• Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.