Manager, Freight Operations

XPO Logistics, Inc.; Carlisle (Cumberland County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

PTO (15 days first year)

Company holidays (9)

401(k) with match

Education assistance

Incentive plan

Job summary

XPO is seeking a Freight Operations Manager to supervise the daily operations of a service center in the United States. The role focuses on driving efficient delivery service, staffing, and cost controls while mentoring staff and supporting a safe, compliant operation.

Ideal candidates will have LTL industry experience, supervisory background, and strong communication skills to present data clearly to leadership and stakeholders.

Qualifications

• 4 years of related work experience.
• Supervisory or management experience.
• Experience in the less-than-truckload (LTL) industry.
• Experience with hazardous materials regulations, OSHA and DOT rules and regulations.
• Bachelor's degree, 4 years of related work experience or equivalent military experience.
• LTL freight management and/or service center/management experience.
• Experience driving a forklift.
• Strong interpersonal and management skills; ability to effectively lead, coach and influence employees.
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience.

Responsibilities

• Handle the efficiency and effectiveness of the delivery service provided to our customers.
• Guide the complete daily operations of the service center.
• Oversee revenue, profit and cost controls.
• Ensure proper staffing, utilization and management of personnel.
• Mentor and manage all personnel working at the facility.

Skills

Interpersonal skills

Management skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

Forklift operation

Job description

What you’ll need to succeed as a Freight Operations Manager at XPO

• 4 years of related work experience
• Supervisory or management experience
• Experience in the less-than-truckload (LTL) industry
• Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations

Preferred qualifications

• Bachelor's degree, 4 years of related work experience or equivalent military experience
• LTL freight management and/or service center/management experience
• Experience driving a forklift
• Strong interpersonal and management skills; ability to effectively lead, coach and influence employees
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience

About the Freight Operations Manager job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day

• Handle the efficiency and effectiveness of the delivery service provided to our customers
• Guide the complete daily operations of the service center
• Oversee revenue, profit and cost controls
• Ensure proper staffing, utilization and management of personnel
• Mentor and manage all personnel working at the facility

Freight Operations Managers are required to

• Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Work outdoors in inclement weather
• Walk and stand for extended periods on a loading dock that is not climate‑controlled and may be slippery

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.