Manager - Foreclosure (On-site)

Newrez; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer0

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Volunteer Time Off

Job summary

Newrez is seeking a Manager - Foreclosure to ensure efficient foreclosure operations, supervising Foreclosure Supervisors and frontline staff. You will lead process improvements, develop dashboards, and partner with internal teams to ensure timely actions and strong reporting.

The role requires 6–8 years in foreclosure or mortgage servicing and at least 2 years of people management, with strong project management and data analysis skills. A Bachelor’s degree or equivalent experience is required.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 6-8 years direct foreclosure or mortgage servicing experience required.
• 2+ years’ experience managing people required.

Responsibilities

• Oversee the foreclosure group's processes and performance.
• Develop and maintain dashboards and metrics for foreclosure processes.
• Coordinate with internal partners to ensure timely processing of foreclosure actions.
• Coach Foreclosure Supervisors and develop future leaders.
• Collaborate with internal audit and compliance teams on processes.
• Review pipeline with external clients and address impediments.
• Ensure timely resolution of high-risk items.
• Maintain documentation and conduct regular meetings.

Skills

Project management

Problem-solving

SQL

Excel

Reporting

Data analysis

Organizational skills

Written and verbal communication

Mortgage servicing knowledge

Education

Bachelor's degree or equivalent experience

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Manager - Foreclosure will ensure that the Foreclosure Department is running efficiently with regard to processes, procedures, and metrics. Directly manages Foreclosure Supervisors in project monitoring, performance evaluations, goal setting and all other personnel matters.

Direct Reports

• Supervisor – Foreclosure
• Team Lead – Foreclosure
• Foreclosure Specialists
• Document Verification Specialists

Principal Duties

• Manages the oversight of the foreclosure group.
• Ensures that process documentation is complete and accurate.
• Acts as a liaison with internal business partners to ensure timely and accurate processing of foreclosure actions.
• Develops new and maintains existing dashboards and metrics for foreclosure processes.
• Uses reporting to manage the team and makes changes to reporting when necessary.
• Provides detailed reporting on foreclosure processes under management which will aid in fine tuning the existing programs.
• Coaches and develops Foreclosure Supervisors to ensure appropriate oversight of foreclosure-related processes and development of future leaders.
• Works closely with our internal audit team as well as our compliance team to develop and manage to proficient foreclosure processes.
• Conducts regular meetings with external clients to review pipeline, progress, impediments, and potential resolution options with investor and/or client contacts.
• Oversees critical business processes to confirm timely resolution of high-risk items.
• Reviews audit reports with team for training purposes.
• Performs related duties as assigned by management.

Education And Experience Requirements

• Bachelor’s degree or equivalent experience required.
• 6-8 years direct foreclosure or mortgage servicing related experience required.
• 2+ years’ experience managing people required.

Knowledge, Skill, and Ability Requirements

• Project management and problem-solving skills.
• SQL experience is preferred
• Proficiency in Microsoft Office- Outlook and Excel.
• FNMA, FHLMC, FHA, VA, and USDA mortgage servicing experience required.
• Ability to pull data as well as analyze it in order to build stronger legal programs.
• Strong reporting skills
• Excellent process management skills
• Strong Organizational skills
• Excellent written and verbal communication skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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