Manager Food Warehouse Fulfillment Ops, 3rd shift

Universal Studios Hollywood; California; On-site; USD 75,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Manager of Food Warehouse Fulfillment Ops, where you will play a key role in ensuring efficient and accurate merchandise flow. This full-time position offers a unique opportunity to manage a Warehouse facility at one of the world’s largest entertainment studios. You will oversee inventory control, enforce safety protocols, and lead a dedicated team in a dynamic environment. With a focus on continuous improvement and team engagement, this role is perfect for someone with a passion for logistics and a commitment to excellence. Enjoy a competitive salary and comprehensive benefits while making a significant impact in a vibrant workplace.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Leave

Tuition Reimbursement

Discounts

Qualifications

• 5+ years managerial experience in Food warehousing.
• Knowledge of Warehouse Management Systems and logistics.
• Proficiency in Microsoft Office applications.

Responsibilities

• Manage Warehouse inventory control and monitor processes.
• Lead continuous improvement initiatives for efficiency.
• Oversee training and development for Distribution team.

Skills

Management

Inventory Management

Logistics

Communication

Multi-tasking

Education

College Degree

Tools

Warehouse Management Systems (WMS)

Microsoft Office

Job description

Manager Food Warehouse Fulfillment Ops, 3rd shift

Join to apply for the Manager Food Warehouse Fulfillment Ops, 3rd shift role at Universal Studios Hollywood

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, distribute across our portfolio of film, television, and streaming, and bring to life through theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Summary

Universal Studios Hollywood is committed to providing fun, unique, and memorable experiences to our guests. The Replenishment Manager, Food Distribution plays an integral role by ensuring all merchandise flows efficiently and accurately from the Warehouse to each venue on-time and ready for our guests. This position supports all aspects of our Food Warehouse facility and assists the Area Manager, Distribution, in ensuring accurate and efficient receipt and replenishment of all products at the venues. Responsibilities include receiving, equipment operations, putaways, replenishment, pulling, shipping, re-pricing, inventory, safety, loss prevention, team member engagement, training, development, staff supervision, and discipline. This role offers a unique opportunity to manage a Warehouse facility and support Food Distribution at the world’s largest entertainment studio and theme park.

Essential Functions

• Ownership of all SOPs across each Warehouse department.
• Ensure Warehouse processes and procedures comply with company, union, and legal guidelines, enforcing adherence.
• Manage Warehouse inventory control levels, monitor processes, investigate and reconcile discrepancies within WMS (Cambar/Eatec), and oversee the year-end physical inventory.
• Inspect and maintain Warehouse equipment and facilities; communicate repair needs or requisitions.
• Secure Warehouse operations and merchandise by enforcing Loss Prevention protocols to maintain inventory accuracy and meet shrink goals.
• Promote a safety culture through communication, training, audits, and partnership with the Health and Safety team. Investigate and complete safety concerns and accident reports timely.
• Support in preparing an annual budget, manage weekly schedules, monitor expenses, and oversee time punch variances.
• Set productivity targets, conduct training, monitor performance, and follow up to achieve operational objectives.
• Uphold company standards for team member satisfaction, engagement, and recognition.
• Develop relationships with internal Food Management and external Supply Chain & Distribution Management.
• Produce reports on labor, volume, productivity, and capacity.
• Lead continuous improvement initiatives to enhance Warehouse efficiency and capacity using analytics.
• Maintain attendance and behavior logs; communicate and follow-up on issues with corrective actions.
• Oversee training and development for Distribution team members, manage staff to support 24/7 operations, and meet all operational, financial, and engagement responsibilities.
• Support storage standards for receipt, replenishment, branding, cleanliness, and organization at all Food venues.

Qualifications

Minimum Qualifications

• 5+ years of managerial experience in Food warehousing.
• College degree with relevant coursework is a plus but not required.
• Knowledge of Warehouse Management Systems, logistics, and inventory management.
• Knowledge of electric equipment, driver safety, scheduling, and maintenance; certification and hands-on experience are a plus.
• Understanding of Reverse Logistics, Food Safety, Space Management, Replenishment procedures, and 5s methodology.
• Proficiency in Microsoft Office applications.
• Professional appearance and demeanor.

Desired Characteristics

• Strong multi-tasking, organization, and prioritization skills.
• Guest-service oriented with effective communication skills.
• Proven management and team-building skills for a large team in a 24/7 operation.
• Ability to foster a positive, engaging, and appreciative team culture.

This position is full-time, on-site at NBCUniversal, with a salary range of $75,000 - $90,000. It includes benefits such as medical, dental, vision, 401(k), paid leave, tuition reimbursement, and discounts.