MANAGER FL MS

1st Class Parking; Miami Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

1ST CLASS PARKING in Miami Beach is seeking a dedicated Valet Manager to lead our on-site valet operations. You will drive guest satisfaction by supervising attendants and ramp supervisors, optimizing traffic, and ensuring safety protocols are followed.

Ideal candidates have at least two years in valet management, fluent English, a valid Florida driver's license, and the stamina to stand for long periods. This full-time role offers fast-paced, customer-driven service in a luxury environment.

Qualifications

• Two years of experience in valet management or supervision.
• Fluent in English; Spanish a plus.

Responsibilities

• Oversee and manage all valet parking operations to ensure efficiency and excellent customer service.
• Supervise valet attendants and ramp supervisors, ensuring adherence to company policies and procedures.
• Develop and implement strategies to improve valet operations, optimize traffic flow, and enhance the guest experience.
• Ensure compliance with all safety regulations and parking protocols.
• Monitor peak hours and adjust staffing as needed to maintain smooth operations.
• Handle escalated customer complaints and resolve service issues promptly and professionally.

Skills

Valet management

Job description

1ST CLASS PARKING is a fast-growing valet parking company with more than 15 years of experience, providing its services to high-end hotels, condominiums, and special events in the Miami tri-county area.

We are looking for a Valet Manager to join our team. We are seeking service-minded individuals who are committed to providing outstanding customer satisfaction, are team players, highly motivated, energetic, love cars, and are interested in working full-time.

Job Location

Miami Beach - Miami Beach, FL 33140

Valet Manager Responsibilities

• * Oversee and manage all valet parking operations to ensure efficiency and excellent customer service.
• * Supervise valet attendants and ramp supervisors, ensuring adherence to company policies and procedures.
• * Develop and implement strategies to improve valet operations, optimize traffic flow, and enhance the guest experience.
• * Ensure compliance with all safety regulations and parking protocols.
• * Monitor peak hours and adjust staffing as needed to maintain smooth operations.
• * Handle escalated customer complaints and resolve service issues promptly and professionally.

Qualifications

• * Two years of experience as a Valet Manager.-Previous Manager / Supervisor Experience (Min 1 year of experience).
• * Fluent in English (Spanish as a secondary language is a plus).
• * Valid Florida Driver's License.
• * Clean driving record.
• * Ability to drive stick shift vehicles (preferred).
• * Ability to run and remain standing for extended periods of time.

Men and women are welcome to apply.