Manager Financial Operations

Independence Blue Cross, LLC in; Philadelphia (Philadelphia County); On-site; USD 110,000 - 170,000; Full time

Job summary

Independence Health Group in the United States is seeking a Financial Operations Manager to oversee cash collections, disbursements, and the finance systems that support these processes. The role leads a team, partners with accounting, and drives cross-functional improvements, ensuring accurate reporting and efficient payment operations in a health insurance environment.

You will optimize workflows, manage system implementations, and mentor staff while delivering timely, accurate financial

Qualifications

• Bachelor’s Degree in Business, Finance, Accounting, or related field.
• Eight or more years of related experience in health insurance or comparable industry in a finance or related function.
• Three or more years of people leadership experience.
• Ability to define complex business issues and determine best-fit solutions; strong project management skills.
• Experience integrating new systems and managing system implementation processes.
• Proven ability to analyze trends and compile detailed financial and operational reporting.
• Proven ability to build successful teams and drive strategic direction.

Responsibilities

• Oversee disbursements, reconciliation, and provider payments.
• Own provider check and EFT platforms, including reporting.
• Ensure cash/payables data transfers to the general ledger.
• Manage Accounts Receivable reconciliation and reporting to internal partners.
• Identify improvement opportunities and implement solutions.
• Partner with internal/external customers to maintain workflow controls.
• Consult with management to streamline processes and reduce impact to customers.
• Oversee design and implementation of complex business needs; manage projects.
• Liaise with Accounting to ensure accurate financial reporting.

Skills

Financial leadership

Budget management

Process improvement

Data analysis

Cross-functional collaboration

Project management

Excel advanced

Education

Bachelor’s Degree in Business, Finance, Accounting, or related field

Tools

PeopleSoft

Job description

The Financial Operations Manager is responsible for understanding the financial operations of the TPA including collections, cash application, and finance business systems and support including workflow, processes, related systems, and procedures.

• Responsible for overall disbursements function including financial and operational reconciliation, provider payment releases and inquiries
• Relationship owner and subject matter expert for provider check and EFT payment platforms, inclusive of inventory reporting and oversight of file transmission.
• Ensure the proper transfer of cash/payables data to the general ledger.
• Ownership of Accounts Receivable reconciliation, maintenance, support, and reporting to internal business partners.
• Must be able to identify customer focused process improvement opportunities, system inconsistencies, assess root cause issues, apply business solutions and facilitate training opportunities.
• Acts as a business consultant and partner with internal and external customers to maintain workflow controls and consistency.
• Consults with management regarding business solutions to streamline processes and reduce adverse impact to customers.
• Oversees the design, development and implementation of complex business needs and has overall project management responsibilities.
• Acts as liaison with Accounting to ensure accurate financial reporting

Qualifications

• Bachelor’s Degree in Business, Finance, Accounting, or related field
• Eight or more years of related experience to include working in a health insurance or comparable industry (size and complexity) in a finance or related function.
• Three or more years of people leadership experience
• Demonstrated ability to define complex business issues and determine “best fit” solutions. Demonstrated effective project management skills necessary.
• Experience integrating new systems and managing system implementation processes.
• Proven ability to analyze trends and compile detailed financial and operational reporting to support business needs.
• Proven ability to build successful teams, develop and establish strategic direction, promote adoption and execution of the vision.
• Proven ability to participate in departmental knowledge transfer activities and facilitating/delivering training and cross-training opportunities.
• Working knowledge of Web based applications, including PeopleSoft preferred.
• High proficiency with Microsoft Excel, Word, and Outlook.

Inclusion and Belonging

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

About Our Company

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com . We’re revolutionizing health care, and our focus is on you!

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.