Manager, Field Tools - COE

ABBVIE; Mettawa (IL); On-site; USD 110,000 - 209,000; Full time

Job summary

AbbVie Inc. in the United States is seeking a proactive Manager, Field Tools COE to lead cross-functional collaboration across Franchise Teams, Commercial Operations, IT, Training, and Legal.

You will drive field tool deployment, ensure timely deliverables, and serve as the primary contact across multiple workstreams to optimize field force effectiveness. You will partner with BTS, OEC, and Clinical/Commercial teams to design, deploy, train, and maintain analytics for field-facing solutions,

Qualifications

• BA/BS degree required to ensure understanding of business concepts.
• Minimum 5 years in project management or related Ops/IT roles.
• 3+ years analytical or Commercial operations in healthcare preferred.
• Proficient in Word, Excel, PowerPoint, Access.
• Knowledge of pharmaceutical industry and compliance preferred.
• Ability to juggle multiple priorities with urgency.
• Strong PM, problem-solving, and analytical skills.
• Ability to communicate complex ideas to senior leadership.
• Able to work cross-functionally in a matrix environment.
• Self-starter with customer-focused orientation.
• Identifies opportunities to integrate data to serve business needs.

Responsibilities

• Ensure quality and timeliness of deliverables and be the main contact.
• Prioritize across projects and maintain stakeholder communications.
• Identify opportunities to improve field tools and processes.
• Manage vendor partnerships (timelines, budget, communications).
• Liaise between Therapeutics Operations, Analytics, IT, Training, and Franchise teams.
• Provide reporting and analytics on Field tools to senior stakeholders.

Skills

Project management

Cross-functional collaboration

Analytical skills

Communication

Self-starter

Education

BA, BS degree

Tools

Veeva iRep CRM

Microsoft Office

Analytics tools

Job description

• Compensation: USD 109,500 - USD 208,500 - yearly

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Job Description

The Manager, Field Tools COE is a role which will aid in facilitating and leading the collaboration efforts needed for supporting the Enterprise. The Manager Field Tools COE is managing the support team and executing appropriate communications to our vertical/sales colleagues, as well as BTS and support teams, along with continuously contributing creative ideas. The role is also responsible for acting as liaison between Franchise Teams, Commercial Operations, Center of Excellence, IT, Training, OEC, and Legal. This position influences cross-functional teams to create.

The position is a part of the Field Planning & Analytics Team which drives field force effectiveness by optimizing our sales force size and structure, ensuring our IC designs are driving the right behavior, and ensuring our call plans, field tools and operations provide our field teams with what they need to drive the business in their markets.

Responsibilities:

• Ensure quality and timeliness of key deliverables and embrace the idea of participating in workstreams, acting as the key point of contact.
• Effectively prioritize across competing projects, maintaining constant flow of communication with customers and demonstrating strong project management abilities. Such projects include: Veeva iRep CRM, Key Account Management and other analytical tools ,ad hoc strategic questions, product launches and strategy changes.
• Proactively identify areas of opportunity to enhance/improve existing process/outputs in our field tools and process’.
• Effectively manage vendor partnerships (timelines, budget, communications) with specific projects and initiatives.
• Serve as liaison between Therapeutics Operations and Analytics, Business Technology Solutions, Training, and Franchise teams to partner in the design, deployment, training, maintenance and communications of field facing solutions.
• Provide reporting and analytics on Field tools to business Director and Associate Director level stakeholders, including in the FPAT vertical and BTS teams.

Qualifications

• BA, BS degree required. BA/BS required to ensure effective understanding and application of business concepts.
• Minimum of 5 years' experience in project management (including leadership of a significant cross-functional project), marketing or sales operations or information technology.
• 3 plus years analytical and/or Commercial operations experience required, preferably in the healthcare industry.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Access)
• Preferred knowledge of pharmaceutical industry, compliance regulations and standards
• Able to manage multiple tasks/priorities simultaneously with sense of urgency.
• Strong project management, problem-solving and analytical skills.
• Ability to clearly and confidently articulate complex and difficult concepts to a broad client base, including senior leadership, sales leadership, and other high-level contacts
• Ability to work cross-functionally, in a matrix environment, and collaborate with multiple stakeholders (verticals, COE, brand teams)
• Self-starter with strong focus on internal and external customers and operations
• Identifies opportunities to improve efficiencies and further integrate data to better serve business needs.
• Seeks out diverse and different ideas and fosters collaborative team environment.
• Experience in developing, deploying, and managing effective IT systems, quality control procedures, and comfort in directing low level analytics.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company’s sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.