Manager, Field Service Engineering

rollsroyce; United States; On-site; USD 108,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid Time Off

Tuition reimbursement

Long-term incentive plan

Job summary

Rolls-Royce in Mankato, MN seeks a Manager of Field Service Engineering to lead the field service team, ensure safe and efficient operations, and meet customer needs while maintaining profitability. You will direct engineers, coordinate commissioning, and provide technical guidance to ensure conformance with RRSA specifications.

The role requires a mechanical/electrical engineering degree with substantial leadership and deployment experience in diesel systems, along with strong budgetary and

Qualifications

• Bachelor's degree in mechanical, electrical engineering or engineering technology with 5 years of related experience, or 9 years without degree.
• Experience in project and personnel management, failure analysis, service engineering or technical service support.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Direct and evaluate field service staff and ensure staff competence.
• Plan and monitor gas and diesel system commissioning and service projects.
• Oversee maintenance and repair of power systems per Rolls-Royce RRSA specs.
• Coordinate field inspections to identify root causes and reduce incidents.
• Provide technical guidance to RRSA technicians and customers.
• Review reports, budgets, and enforce salaried personnel policies.

Skills

Project management

Staff leadership

Failure analysis

Customer-focused service engineering

Education

Bachelor's degree in Mechanical, Electrical Engineering or Engineering Technology

Job description

Job Description

Title: Manager, Field Service Engineering

Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Position Summary: The Manager, Field Service engineering has safety, employee, customer satisfaction, and business/financial responsibilities. This position manages the daily activities of the field service engineering group, by taking care of customer needs and managing Service engineers in a manner that makes the Service Department profitable and efficient. This position handles and resolves issues, problems, and complaints. This position must be a resource to customer inquiries.

Key Accountabilities

• Assign, direct, and evaluate employees' work, and oversee the development and maintenance of staff competence
• Plan, direct and monitor activities of gas and diesel systems commissioning and service project or program to ensure goals are accomplished
• Oversee operation, maintenance, and repair of systems to ensure that automation systems and equipment are installed and functioning according to RRSA specifications as well as checking component parts to assure conformance or non-conformance with specifications
• Oversee and coordinate field inspections of failed parts to identify primary causes and reduce future incidents.
• Provide guidance, technical assistance and feedback to RRSA technicians and systems on customer problems and needs
• Verify results and quality of engineers' work and implement policies, standards and procedures for the engineering and technical work performed in the group
• Confer with engineers and other personnel to implement operating procedures, write and update service manuals and bulletins, resolve system malfunctions, and provide technical information, based on field investigations
• Perform administrative functions such as reviewing and writing reports, warranty administration, enforcing rules and administer salaried personnel policies and procedures, assist in preparing budgets, and monitor expenses versus budget on a project basis
• Provide input regarding timeframe, budget, staffing and other resources necessary for project/program implementation
• Work with Sr. Management, Finance, and Purchasing to negotiate supplier contracts

Basic Requirements

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor's degree in mechanical, Electrical Engineering or Engineering Technology and 5 years of project and personnel management, failure analysis, service engineering or technical service support experience with diesel systems; or 9 years of project and personnel management, failure analysis service engineering or technical service support experience with diesel systems

Preferred Qualifications

• Excellent mechanical or electrical knowledge of Power System's systems and tools, including their designs, controls, uses, repair, and maintenance, including automation solutions and design.
• Excellent knowledge of the practical application of engineering technology regarding power generation systems
• Excellent ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Job Posting Date

31 Aug 2026; 00:08

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range.

$107,520 - $174,720-Annually

Location

Mankato, MN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.

Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.

The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

• health, dental, vision, disability, life and accidental death & dismemberment insurance
• a flexible spending account
• a health savings account
• a 401(k) retirement savings plan with a company match
• Employee Assistance Program
• Paid Time Off
• certain paid holidays
• paid parental and family care leave
• tuition reimbursement
• and a long-term incentive plan

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our