Manager, Field Maintenance Operations

MSP Airport; Minneapolis (MN); On-site; USD 110,000 - 170,000; Full time

Job summary

MSP Airport is seeking a Manager, Field Maintenance Operations to oversee maintenance and fleet operations across the Minneapolis-St. Paul International Airport campus.

You will lead, guide, and implement field maintenance and fleet practices, coordinating with other departments to ensure safety, regulatory compliance, and smooth operations. This safety-sensitive role requires directing Duty Managers and staff, developing procedures, and reporting on inspections and performance.

Qualifications

• Eight years of progressively responsible experience in field maintenance or related areas, including at least two years in a supervisory or lead capacity.
• Bachelor's degree may substitute for four years; associate's degree may substitute for two years.
• Knowledge of airport maintenance or public works functions.
• Experience supervising employees.
• Experience enforcing safety and operational procedures in a unionized environment.
• Strong interpersonal, written, and verbal communication.
• Administrative experience in recordkeeping and budgeting.
• Valid state driver's license.
• Proficiency with Word, Excel, Outlook.
• Demonstrated team-building and workload prioritization skills.

Responsibilities

• Directs and oversees the maintenance operations of airport infrastructure and fleet operations, including runways, taxiways, ramp areas, roads, parking and turf areas, walks, drainage systems, fences, signs, equipment, and buildings.
• Leads the development, implementation, and continuous improvement of work procedures and operational practices for field maintenance and fleet activities.
• Partners with Integrated Operations and other departments to manage snow and ice control operations and respond to irregular or emergent maintenance issues and concerns.
• Identifies, assesses, and prioritizes field and fleet maintenance needs and coordinates appropriate responses with other departments and stakeholders.
• Conducts field and fleet inspections and monitors work activities to ensure compliance with operational standards, safety protocols, and regulatory requirements.
• Prepares and maintains reports and documentation related to inspections, maintenance activities, work progress, fuel use, fleet compliance, and operational performance.
• Maintains department compliance for assigned areas with applicable regulations, standards, and reporting requirements, including environmental, safety, and regulatory requirements.
• Maintains accurate records and accesses information using a variety of tracking, documentation, and asset management systems related to field maintenance and fleet operations to support operational planning, regulatory compliance, and performance monitoring.
• Periodically monitors crews to ensure operational efficiency, adherence to safety standards, and quality of work performed.
• Participates as a department representative during snow and ice control operations and in emergency response efforts as assigned.
• Integrates MAC's mission, values, and strategic goals into areas of responsibility and promotes a productive, respectful, rewarding, and inclusive workplace that reflects these principles.
• Supervises, directs, and assigns the work schedules and activities of Duty Managers, Assistant Managers, and other staff as assigned to ensure service and operational standards are met.
• Conducts and participates in regular department meetings and annual department goal setting and planning sessions to develop and communicate organizational goals, address issues, and provide updates to staff.
• Facilitates effective working relationships among department employees and across workgroups to support collaboration and operational success.
• Supports staff development through performance feedback, coaching, and recognition of employee achievements.
• Participates in the hiring, reassignment, promotion, recognition, discipline, suspension, termination, and grievance processes in accordance with MAC policies and applicable collective bargaining agreements for assigned Field Maintenance and Fleet employees in coordination with the Assistant Director, Field Maintenance and the Human Resources Department.
• Ensures compliance with MAC’s Human Resources and departmental policies and supervises assigned staff in accordance with applicable regulations, policies, and collective bargaining agreements.
• Reviews employee submitted time for accuracy.

Skills

Supervision

Safety procedures

Interpersonal communication

Recordkeeping

Budgeting

Microsoft Word

Microsoft Excel

Microsoft Outlook

Team-building

Time management

Education

Bachelor's degree in aviation management or related field

Associate’s degree in aviation management or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Under the general direction of the Assistant Director, Field Maintenance, the Manager, Field Maintenance Operations is responsible for the maintenance and fleet operations of the Minneapolis-St. Paul International Airport campus. Managers, Field Maintenance Operations oversee the creation and implementation of field maintenance and fleet operations practices and work procedures by identifying, assessing, and facilitating airport field maintenance and fleet priorities, coordinating work efforts with other airport departments, and advising/directing supervisors and employees in a wide range of labor, performance, and administrative activities. Managers, Field Maintenance Operations assist the Assistant Director, Field Maintenance in the performance of all designated job functions and may be assigned to assume full responsibility of the Assistant Director’s functions in the absence of the Assistant Director. Managers, Field Maintenance Operations are subject to call-in in the event of any emergency condition, including snow and ice control operations.

This is a safety-sensitive position which will require a pre-employment drug screen.

Field and Fleet Operations Management

• Directs and oversees the maintenance operations of assigned airport infrastructure and fleet operations, including runways, taxiways, ramp areas, roads, parking and turf areas, walks, drainage systems, fences, signs, equipment, and buildings.
• Leads the development, implementation, and continuous improvement of work procedures and operational practices for assigned field maintenance and fleet activities.
• Partners with Integrated Operations and other departments to manage snow and ice control operations and respond to irregular or emergent maintenance issues and concerns.
• Identifies, assesses, and prioritizes field and fleet maintenance needs and coordinates appropriate responses with other departments and stakeholders.
• Conducts field and fleet inspections and monitors work activities to ensure compliance with operational standards, safety protocols, and regulatory requirements.
• Prepares and maintains reports and documentation related to inspections, maintenance activities, work progress, fuel use, fleet compliance, and operational performance.
• Maintains department compliance for assigned areas with applicable regulations, standards, and reporting requirements, including environmental, safety, and regulatory requirements.
• Maintains accurate records and accesses information using a variety of tracking, documentation, and asset management systems related to field maintenance and fleet operations to support operational planning, regulatory compliance, and performance monitoring.
• Periodically monitors crews to ensure operational efficiency, adherence to safety standards, and quality of work performed.
• Participates as a department representative during snow and ice control operations and in emergency response efforts as assigned.
• Integrates MAC's mission, values, and strategic goals into areas of responsibility and promotes a productive, respectful, rewarding, and inclusive workplace that reflects these principles.
• Supervises, directs, and assigns the work schedules and activities of Duty Managers, Assistant Managers, and other staff as assigned to ensure service and operational standards are met.
• Conducts and participates in regular department meetings and annual department goal setting and planning sessions to develop and communicate organizational goals, address issues, and provide updates to staff.
• Facilitates effective working relationships among department employees and across workgroups to support collaboration and operational success.
• Supports staff development through performance feedback, coaching, and recognition of employee achievements.
• Participates in the hiring, reassignment, promotion, recognition, discipline, suspension, termination, and grievance processes in accordance with MAC policies and applicable collective bargaining agreements for assigned Field Maintenance and Fleet employees in coordination with the Assistant Director, Field Maintenance and the Human Resources Department.
• Ensures compliance with MAC’s Human Resources and departmental policies and supervises assigned staff in accordance with applicable regulations, policies, and collective bargaining agreements.
• Reviews employee submitted time for accuracy.

Strategic and Collaborative Support

• Collaborates, communicates, and maintains strong working relationships with internal departments, governmental agencies, contractors, external partners, and stakeholders to support operational effectiveness and align field and fleet operations with overall airport goals.
• Researches and evaluates new technologies, equipment, materials, tools, and operational practices to improve operations.
• Assists the Assistant Director, Field Maintenance in executing departmental strategies and projects.
• Represents the department in meetings, briefings, and cross-functional initiatives as assigned.
• May serve as acting Assistant Director, Field Maintenance in their absence, assuming full responsibility for delegated functions.
• Performs other duties and special projects as assigned to support department and organizational objectives.

MINIMUM REQUIREMENTS

• Eight years of progressively responsible experience in field maintenance, fleet operations, public works, airport operations, or a closely related area, including at least two years in a supervisory or lead capacity.
  • A bachelor’s degree in aviation management, business or public administration, construction management, fleet management, transportation, or a related field may substitute for four years of the required experience.
  • An associate’s degree in aviation management, business or public administration, construction management, fleet management, transportation, or a related field may substitute for two years of the required experience.
• Knowledge of airport maintenance or public works functions, such as snow removal, concrete and bituminous repair operations, and general field and/or fleet maintenance.
• Demonstrated ability to supervise and direct the work of employees.
• Experience implementing and enforcing safety, compliance, and operational procedures within a unionized environment.
• Strong interpersonal, written, and verbal communication skills, including experience coordinating with internal departments and external agencies.
• Administrative experience in recordkeeping, correspondence, budget preparation, etc.
• Valid state issued driver’s license.
• Basic skill level with Microsoft Word, Excel, and Outlook.
• Demonstrated team-building skills.
• Demonstrated ability to prioritize and manage heavy and varied workloads.