Manager, Facilities Training

Socket.dev; Columbus (OH); On-site; USD 87,000 - 120,000; Full time

Benefits offered by this job

Bonuses and equity awards

Medical, dental, and vision insurance

401k

Job summary

Chipotle Mexican Grill, Inc. is seeking a Training & Development professional to elevate technician skills and ensure safe, effective operations across facilities.

You will design and roll out training programs, develop materials, and coordinate workshops that accelerate certification and performance. The role emphasizes instructional design, adult learning principles, and cross-functional collaboration to align with business initiatives and drive improved results.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 4–6 years of experience in training, learning & development, or related field.
• Experience developing and delivering training content.
• Understanding of instructional design and adult learning principles.

Responsibilities

• Support execution of Facilities Training strategy and programs.
• Execute rollout of Certified Trade Skills (CTS) programs across Facilities teams.
• Lead workshops and hands-on training sessions to support technician development and certification.
• Coordinate manufacturer-led training sessions and ensure alignment with internal standards.
• Support development and rollout of technical training programs for internal technicians.
• Assist in onboarding and upskilling technicians, including those transitioning from restaurant operations roles.
• Develop and maintain training materials, including digital content, job aids, and facilitator guides.
• Support LMS implementation and ensure content is deployed, accessible, and up to date.
• Assist in integrating training with operational systems such as CMMS, asset tracking, and reporting tools.
• Track training performance metrics, including participation, certification progress, and operational impact (e.g., FTF, downtime).
• Collaborate with cross-functional partners to align training with business initiatives.

Skills

Communication skills

Collaboration

Project management

Organizational skills

Adult learning principles

Education

Bachelor’s degree or equivalent

Tools

LMS platforms

Digital learning tools

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

WHAT YOU’LL DO

In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

• Support execution of Facilities Training strategy and programs.
• Execute rollout of Certified Trade Skills (CTS) programs across Facilities teams.
• Lead workshops and hands‑on training sessions to support technician development and certification.
• Coordinate manufacturer‑led training sessions and ensure alignment with internal standards.
• Support development and rollout of technical training programs for internal technicians.
• Assist in onboarding and upskilling technicians, including those transitioning from restaurant operations roles.
• Develop and maintain training materials, including digital content, job aids, and facilitator guides.
• Support LMS implementation and ensure content is deployed, accessible, and up to date.
• Assist in integrating training with operational systems such as CMMS, asset tracking, and reporting tools.
• Track training performance metrics, including participation, certification progress, and operational impact (e.g., FTF, downtime).
• Collaborate with cross‑functional partners to align training with business initiatives.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor’s degree preferred or equivalent experience.
• 4–6 years of experience in training, learning & development, or related field.
• Experience developing and delivering training content.
• Understanding of instructional design and adult learning principles.
• Strong organizational and project management skills.
• Ability to manage multiple training initiatives simultaneously.
• Strong communication and collaboration skills.
• Experience with LMS platforms and digital learning tools preferred.
• Experience in facilities, operations, or multi‑unit environments preferred.
• Continuous improvement mindset with strong attention to detail.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $87,000.00–$120,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people‑first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [e-mail] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.