Manager, Facilities Operations & Maintenance

Federal Reserve Bank of St. Louis; St. Louis (MO); On-site; USD 132,000 - 171,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k/Thrift Plan with employer match

Employer-funded Pension Plan

Paid Vacation

Sick Time and Holidays

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Tuition Reimbursement

Parental Leave

Onsite Fitness Center

Cafeteria on site

Discounts and More

Job summary

The Federal Reserve Bank of St. Louis is seeking a senior Facilities Operations & Maintenance leader responsible for overseeing maintenance, plant engineering, housekeeping and lease management across the 8th District.

You’ll manage budgets, lead a team of 3 operations/managers and ~14 technicians, and supervise multiple outsourced providers. Key duties include contract management for building services, safety compliance, and data-driven site improvements using IWMS.

Qualifications

• Bachelor’s degree required; Mechanical/Electrical/Operations/Business Management or related preferred.
• At least five years of facilities operations or related experience.
• Strong budgeting and accounting comprehension within budgets.
• Proven leadership with coaching and high performance.
• Excellent written and oral communication; conflict resolution.
• Proficiency with MS Office and facilities applications.
• Experience with IWMS and data-driven improvements.
• Project management experience preferred.
• Building operating equipment knowledge is a plus.
• Certifications beneficial: CFM, OSHA training.

Responsibilities

• Provide district‑wide leadership for maintenance, engineering, housekeeping, and environmental operations.
• Manage contracts for janitorial, HVAC maintenance, landscaping, pest control, and other services; monitor service quality.
• Meet with managers and stakeholders to monitor customer satisfaction and develop improvement plans.
• Develop, monitor, and prioritize operating budgets; assist with annual planning and forecasting.
• Create and monitor team and individual goals to support customer-focused operations.
• Provide daily work direction; hire staff; evaluate performance; supervise contractors.
• Promote safety culture and OSHA compliance; ensure regulatory work is documented.
• Manage IWMS; use data insights to drive site performance improvements.
• Identify trends and implement system/process enhancements.
• Perform inspections and address maintenance needs; allocate resources effectively.

Skills

Budgeting

Leadership

Communication

IWMS

Project management

Building systems knowledge

OSHA training

Vendor/contract management

Data-driven optimization

Education

Bachelor’s degree in Mechanical/Electrical Engineering or related

Tools

IWMS

MS Word

Excel

PC proficiency

Job description

Company

Federal Reserve Bank of St. Louis

The Manager, Facilities Operations & Maintenance oversees the Facilities Management O&M function across the 8th District, including building maintenance, plant engineering, housekeeping, lease management, and outsourced service provider management.

Reports to: AVP, Facilities Management.

Leads: 3 Operations/Maintenance Assistant Managers (2 in St. Louis, 1 in Memphis), approximately 14 Technicians (indirect), and multiple outsourced service providers.

Responsibilities

• Provide district‑wide leadership for maintenance, engineering, painting, housekeeping, and environmental operations; ensure policies and procedures are consistently followed.
• Manage contracts and agreements for janitorial, building management system (BMS), HVAC maintenance, landscaping, snow removal, , window washing, pest control, and other services; review agreements for price and appropriateness; monitor service quality.
• Meet regularly with district and system managers, department administrators, and key stakeholders to monitor customer satisfaction; develop action plans to address areas of deficiency.
• Develop, monitor, and prioritize the operating budget; assist with annual expense and capital planning and long‑term forecasting; manage the annual facilities expense budget to ensure targets are met.
• Create and monitor team and individual goals to support a competitive, customer‑service‑focused organization.
• Provide daily work direction; hire employees; conduct performance evaluations; and evaluate contractor and vendor work.
• Promote a culture of “safety first” emphasizing awareness, discipline, and compliance with OSHA standards and other relevant guidelines.
• Manage the Integrated Workplace Management System (IWMS); ensure information is accurate and updated; use data insights to drive continuous improvement in site performance.
• Use IWMS to monitor workflow and quality; identify trends and implement system and process improvements.
• Ensure regular inspections of real estate; follow up on maintenance work performed; develop plans to quickly resolve issues, and ensure all regulatory required work is performed and documented.
• Make independent operational decisions within delegated authority regarding equipment adjustments, forecast updates, routine space maintenance, and allocation of resources needed to meet operating plans.
• Qualifications
• Bachelor’s degree required; Mechanical Engineering, Electrical Engineering, Operations/Business Management, or related degree is preferred.
• At least five years of experience in facilities operations, maintenance, or a closely related field.
• Strong understanding of budgeting processes and accounting practices; ability to effectively operate within budget constraints.
• Demonstrated leadership skills with the ability to set a positive tone, gain respect, and coach staff to achieve high performance and engagement.
• Excellent written and oral communication skills; ability to interact effectively with staff, peers, and management; skilled in resolving conflict professionally.
• Proficiency in PCs, email, MS Word, Excel, and willingness to learn additional facilities‑related applications.
• Experience with IWMS and data‑driven operational improvement.
• Project management experience preferred;
• Technical knowledge of building operating equipment is a plus.
• Certifications beneficial: Certified Facility Manager (CFM), OSHA training.
• Ability to work under minimal supervision and exercise sound independent judgment.

Candidates with less experience may be considered at a lower job grade and salary.

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life.

Salary: $131,500 - $170,900 annual.

In addition to competitive compensation, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
• Employer-funded Pension Plan
• Paid Vacation/Sick Time and Holidays
• Flexible Spending Accounts and Healthcare Spending Accounts
• Life Insurance and Long Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities
• Onsite Cafeteria and Coffee Shop
• Additional Convenience Benefits, Discounts and More…

At the Federal Reserve Bank of St. Louis, we are committed to a strong and resilient economy for all. We prioritize inclusion and strive to be a workplace where all employees can thrive. Learn more about Bank's culture.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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