Manager, External & Scientific Communications

Flatiron Health; New York (NY); Hybrid; USD 114,000 - 157,000; Full time

Benefits offered by this job

Flexible work hours

Comprehensive compensation

401(k) contribution

Parental benefits

Travel support for healthcare services

Job summary

Flatiron Health in New York, NY seeks a Manager, External & Scientific Communications to craft the external narrative and scientific storytelling for oncology. You will translate complex scientific and product innovations into compelling narratives that support market positioning and business impact.

The role spans strategic campaigns, conference programs, social media, media relations, and governance, with a hybrid work model and opportunities to mentor colleagues and build employee advocacy.

Qualifications

• 6–8 years of external/scientific communications in healthcare or life sciences.
• Demonstrated ability to translate complex scientific concepts into clear narratives.
• Experience leading integrated communications campaigns and thought leadership.
• Proven writing skills and ability to manage multiple priorities.

Responsibilities

• Own external narrative and scientific communications strategy for Flatiron.
• Develop integrated campaigns across multiple units and align messaging.
• Lead manuscripts, conference campaigns, and executive thought leadership.
• Create social content for executives and manage media relationships.
• Oversee governance, vendor contracts, and communications operations.

Skills

Change management

External communications

Strategic leadership

Scientific storytelling

Social media strategy

Media relations

Cross-functional

Mentoring

Tools

Sprinklr

Airtable

Figma

Google Workspace

Job description

• Experience managing communications during organizational change or rapid growth

Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. We’re looking for a Manager, External & Scientific Communications to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

What You'll Do

We're seeking a strategic communications leader to own Flatiron's external narrative and scientific communications strategy. This role is responsible for elevating Flatiron's visibility as an innovation leader in oncology through integrated communications campaigns, executive thought leadership, and scientific storytelling. The ideal candidate will serve as a trusted strategic advisor to senior leadership and cross-functional teams, translating complex scientific and product innovations into compelling narratives that drive market positioning and business impact. In addition, your core responsibilities will include:

Strategic Communications & Campaign Development

• Develop and execute integrated communications plans across multiple business units (Evidence, Point of Care, Clinical Research, Life Sciences partnerships)
• Partner with cross-functional teams to align messaging and priorities, ensuring consistency across external channels
• Serve as a strategic advisor to executive leadership on communications strategy and market positioning
• Embed within 2-3 strategic cross-functional groups (e.g., RS/RO Leadership, Executive Team, Product Leadership, Commercial Leadership) to provide ongoing strategic counsel

Scientific Communications & Thought Leadership

• Lead communications strategies supporting manuscripts, conference abstracts, publications, product launches, and scientific milestones
• Develop comprehensive conference campaigns ("curtain raisers") and social promotion plans for tier-1 research conferences (ASCO, ESMO, ISPOR, etc.)
• Develop and manage social content for executives and subject matter experts to support brand building and strategic visibility
• Create executive and subject matter expert thought leadership content across owned channels
• Build and maintain employee advocacy programs that amplify Flatiron's voice through trusted internal researchers and leaders

Social Media & Digital Strategy

• Manage corporate social channels (Twitter/X, LinkedIn) and develop editorial calendars
• Create graphics and visual content in design tools (Figma); publish and schedule content in Sprinklr
• Monitor engagement and report on social media performance metrics
• Develop and implement strategies to maintain strong share of voice in response to algorithm changes and market dynamics

Media Relations & Earned Media

• Manage relationships with external media partners and PR agencies
• Coordinate proactive and reactive media opportunities
• Conduct daily media monitoring and prepare reports
• Secure earned media coverage in tier-1 publications to reinforce Flatiron's market positioning

Communications Operations & Governance

• Oversee communications project tracking systems (Airtable) and manage timelines across multiple initiatives
• Manage procurement requests and contracts for communications vendors and tools
• Maintain organized documentation across shared platforms (Google Drive, etc.)
• Support Flatiron's communications guidelines and ensure messaging consistency across all external communications
• Develop and maintain brand and communications governance frameworks

Who You Are

You’re a kind, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. You’re also a strategic and empathetic communicator with 6–8 years of experience leading external communications in healthcare, health technology or the life sciences. You connect communications strategies to broader business goals, bring clarity to complex scientific and product topics, and proactively identify opportunities to strengthen a company’s voice and reputation. You’re comfortable working independently, influencing stakeholders across functions and adapting quickly as priorities change. You consistently deliver high-quality work on tight timelines and enjoy mentoring others, strengthening team capabilities and finding smarter ways to keep important work moving.

In addition you have:

• 5+ years of experience in external communications, scientific communications, or marketing strategy
• Demonstrated expertise in developing and executing integrated communications campaigns
• Strong writing and storytelling skills; ability to translate complex scientific/technical concepts for diverse audiences
• Experience managing social media strategy and content creation
• Proficiency with communications tools and platforms (e.g., Sprinklr, Airtable, design software)
• Experience with media relations and earned media strategy
• Ability to work independently and manage multiple projects simultaneously
• Strong cross-functional collaboration and stakeholder management skills

Extra credit

• Background in life sciences, healthcare, or oncology communications
• Experience with employee advocacy programs and thought leadership development
• Familiarity with AI-powered content tools and communications automation
• Experience managing communications during organizational change or rapid growth
• Knowledge of conference strategy and scientific event marketing
• Experience with Figma, Google Workspace, and similar collaborative tools

Where You’ll Work

In this hybrid role, you’ll have a defined work location that includes work from home and 3 office days set by you and your team. For more information on our approach to hybrid work, please visit the how we work website.

Life at Flatiron

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning and celebrate inclusion and belonging in the workplace.

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services

Salary Range: $114400 - $157300

An Important Note On Compensation

The pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job‑related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

Flatiron Health is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.