Manager, Export

Family Fare, LLC; Norfolk, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Two weeks PTO

7 paid holidays

401(k) match

Life insurance

Disability insurance

Paid parental leave

Job summary

SpartanNash in Norfolk, VA is seeking a Distribution Center Manager to oversee day-to-day DC operations, labor management, shipping and receiving, and equipment maintenance. You will analyze KPI reports, develop improvement plans with other managers, and ensure on-time delivery while upholding safety and compliance.

A Bachelor's in Business or Supply Chain is preferred, with at least five years in DC operations and two years in supervision.

Qualifications

• Bachelor’s Degree in Business Administration or Supply Chain Management preferred or equivalent.
• Five years distribution center experience; two years supervisory/management experience.
• Strong written and verbal communication skills.
• Knowledge of distribution center operations and warehouse management systems.
• Proficient in Word, Excel and PowerPoint.

Responsibilities

• Oversee day-to-day distribution center operations including labor management, shipping/receiving, and facility maintenance.
• Collaborate with cross-functional departments to resolve issues.
• Review reports on warehouse productivity, labor allocations, budget and KPI metrics; manage operations to goals.
• Develop improvement plans with distribution management to meet objectives.
• Maintain customer relationships, support new accounts, and adjust delivery schedules as needed.
• Generate and summarize reporting data on shipments, volume rebates, and customer reports.
• Ensure uniform warehouse processes comply with company policy for on-time delivery.
• Provide guidance and training to associates; ensure health, safety, cleanliness and security.
• Manage staffing, training, performance, and career development; work with Director Distribution on budgets.
• Stay current with regulatory requirements and industry best practices.

Skills

Labor management

Shipping and receiving

Leadership

Communication

Analytical skills

Education

Bachelor's Degree in Business Administration or Supply Chain Management

equivalent combination of education and experience

Tools

Warehouse management systems

Microsoft Office

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Location: 1133 Kingwood Avenue - Norfolk, Virginia 23502 COMPENSATION: $90,000 - $120,000 depending on experience BENEFITS: Excellent benefits package, including 2+ weeks PTO and 7 paid holidays. Eligible for healthcare (single and family) first of the month following date of hire. 401(k) plan with employer match available. Employer paid Life Insurance, Short Term and Long-Term Disability. Paid Parental Leave after six months.

Position Summary: This role is responsible for the day-to-day management of the distribution center operations to include labor management, shipping and receiving, and distribution center personnel. Partners with distribution management to oversee and/or recommend improvements to processes, warehouse facilities, equipment, etc.

Here’s what you’ll do:

• Responsible for the day-to-day management of the distribution center operations including but not limited to labor management, shipping and receiving, warehouse facility and equipment maintenance.
• Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues.
• Review and analyze operational reports to include warehouse productivity, labor allocations, budget and expenses, Key Performance Indicators (KPI), etc.; manage the warehouse operations and personnel to achieve company and department goals and objectives.
• Partner with other distribution management accordingly and develop improvement plans and processes in order to meet or exceed such goals and objectives.
• Develop and maintain an effective working relationship with customers; may discuss customer service standards and/or performance against KPIs, support process for new accounts, and work with customers and Customer Service team on changes in delivery schedules.
• Responsible to generate, analyze and/or summarize reporting data related to product shipment, volume rebate activities, and customer reports, working with transportation and corporate departments.
• Ensure and enforce the execution of uniform warehouse processes according to company policy, practices and procedures to maintain on time delivery and accuracy of shipments.
• Work with warehouse supervisors on observations of warehouse processes and provide guidance and training to associates as needed.
• Ensure the health, safety, cleanliness and security of the work environment.

This may include, but is not limited to:

• Work with maintenance team to maintain the physical condition of the warehouse facility and ensure equipment is in proper working condition. Ensure procedures for the efficient operation and utilization of all warehouse equipment is followed; address any issues or concerns promptly.
• Work with Human Resources, Loss Prevention, Risk Management, etc. to establish safety and security procedures and policies regarding personnel, equipment and property and ensure compliance of such.
• Oversee the sanitation team to ensure the cleanliness of the work environment.
• Promote and reinforce safety and security awareness; report and/or address any issues or work-related injuries.

Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Work with Director Distribution to prepare and monitor operating, labor and capital expenditure budgets as required.

Maintain current knowledge of legal regulations, industry trends and best practices within Distribution Center operations; make recommendations to improve current processes and to ensure company legal compliance.

Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

• Bachelor’s Degree (Preferred) in Business Administration or Supply Chain Management, or other related field preferred or equivalent combination of education and experience.
• Five years distribution center experience; two years supervisory/management experience.
• Strong written and verbal communication skills.
• Strong organization, prioritization and multi-tasking skills.
• Good leadership abilities with capability to work in a hands-on environment.
• Strong analytical, decision‑making, problem‑solving, conflict management and business acumen skills.
• Ability to work across business units.
• In‑depth knowledge of distribution center operations; knowledge of warehouse management systems.
• Proficient in Word, Excel and PowerPoint.
• Ability to work a flexible schedule and ability to travel up to 15% as necessary.

Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must frequently sit, walk and stand, use hands to handle, grasp, and twist objects, tools, or controls, and use both feet for repetitive movements as in operating foot controls. Must frequently walk, talk, crouch, kneel, bend, stoop, twist, and reach with the hands and arms. Ability to lift up to 75 pounds with assistance as needed. While performing the duties of this position, employees are subject to a warehouse environment and may frequently be exposed to changes in temperature and humidity based on assignment. The noise level in the work environment is usually moderate to high. Employees must be able to work weekends, holidays, days and night hours, and overtime as necessary and as assigned, and must be able to work in the condition specified for 8‑10 hours shift as assigned. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package. SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two‑way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position. C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies — including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash — delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate‑run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly. C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.