Manager, Experiential Operations

LE132 JHE Production LLC; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Professional development opportunities

Generous time off

401(k) retirement plan with employer matching

Healthcare benefits

Paid parental leave

Job summary

LE132 JHE Production LLC is looking for an Experiential Operations Manager in Charlotte, North Carolina. This role involves planning and executing live events and brand activations, managing budgets and logistics, and supporting off-season programs.

The ideal candidate should possess a bachelor’s degree, along with 1-3 years of relevant experience in event production or management. Strong project management skills and the ability to communicate effectively are essential for this position.

Qualifications

• 1-3 years of experience in event production, event management, or experiential marketing.
• Familiarity with sports and entertainment environments.
• Experience negotiating vendor contracts and managing budgets is a plus.

Responsibilities

• Serve as liaison between clients, vendors, and internal departments.
• Act as primary point of contact for clients during events.
• Manage multiple projects simultaneously while meeting tight deadlines.

Skills

Project management

Organizational skills

Interpersonal skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

Event management software

Job description

Job Overview

THE TEAM is seeking an Experiential Operations Manager to plan, manage, and execute live events, brand activations, and fan engagement experiences across sports and entertainment properties. The manager will oversee tours, event series, and engagement strategies, manage budgets, logistics, and operations, and support other experiential programs during the off‑season.

Key Responsibilities

• Pre‑Event Planning: serve as liaison between clients, vendors, and internal departments; develop and manage budgets; lead team communications; create timelines; conduct venue and vendor research; develop presentations and proposals; collaborate with creative teams; partner with internal departments; prepare activation materials; oversee inventory and asset management; attend site visits and evaluations.
• On‑Site Event Management: act as primary point of contact for clients; collaborate with cross‑functional teams; manage and direct on‑site staff, volunteers, and vendors; oversee event setup, execution, and teardown; implement logistics plans; coordinate team travel; address and resolve on‑site challenges; perform other duties as needed.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 1‑3 years of experience in event production, event management, experiential marketing, or related fields.
• Familiarity with sports, entertainment, and live event environments.
• Strong project management and organizational skills.
• Proven ability to build relationships across teams, clients, vendors, and partners.
• Active listening, critical thinking, and creative problem‑solving skills.
• Ability to manage multiple projects simultaneously while meeting tight deadlines.
• Excellent communication and interpersonal skills, including experience leading or coordinating teams.
• Strong work ethic with a willingness to take initiative and ownership of projects.
• Experience negotiating vendor contracts and managing budgets is a plus.
• Proficiency in Microsoft Office Suite and event management software.
• Willingness to travel up to 65%, including weekends and evenings.
• Ability to adapt to new environments, challenges, and team dynamics.
• Comfortable using power tools and operating forklifts (training provided).
• Ability to lift at least 50 lbs.

Preferred Qualifications

• Internship, freelance, campus, or hands‑on event experience.
• Experience working with a variety of audiences, communities, or consumer groups.
• Familiarity with virtual event platforms and digital engagement strategies.
• Experience using power tools and forklifts (training can be provided).
• Passion for live events, sports, entertainment, and fan engagement.

Benefits

• Professional development: learning and development programs, mentorship opportunities, and career advancement support.
• Generous time off: paid time off and holiday allowances.
• Parental leave: paid parental leave.
• Retirement plan: 401(k) plan with employer matching.
• Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary benefits: critical illness, identity protection, pet insurance, 529 plans and more.
• Commuter benefits: support for travel and commuting needs where available.

EEO Statement

THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. THE TEAM is proudly an equal opportunity employer.