Manager, Executive IT Systems Administration (Bilingual - Korean/English)

Hyundai Motor Company; Fountain Valley, Northern (CA, KY); Hybrid; USD 91,000 - 130,000; Full time

Benefits offered by this job

Vehicle lease allowance

Holiday pay

Health insurance for family

401(k) with employer match

Paid time off

Job summary

Hyundai Motor Company in Fountain Valley, CA seeks an experienced IT professional to act as the dedicated technology partner for the CEO. This high‑visibility role ensures the reliability, performance, and security of executive-facing technology worldwide.

The ideal candidate will have advanced depth in networks and endpoint systems, strong log analysis and root‑cause troubleshooting, and fluency in Korean and English to support global collaboration.

Qualifications

• Seven or more years in IT support or executive tech enablement roles.
• Master’s degree is preferred.

Responsibilities

• Serve as the primary technology advisor and hands-on support resource for the CEO.
• Maintain, troubleshoot, and optimize executive laptops, tablets, smartphones, conferencing systems, and travel connectivity.
• Provide immediate IT support during global travel, executive meetings, and high-stakes events.
• Diagnose and resolve advanced network connectivity issues, including VPN and roaming.
• Perform deep endpoint log analysis to identify root causes of instability and performance issues.
• Ensure secure systems with MFA, encryption, and trusted VPN access.

Skills

Executive IT support

Network troubleshooting

Endpoint diagnostics

Log analysis

Security fundamentals

Korean/English bilingual

Education

Master's degree preferred

Tools

Microsoft 365

Windows

macOS

iOS

Endpoint management

Job description

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Date: Jul 25, 2026

Location:

Fountain Valley, CA, US, 92708

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals,

WORK MODEL

#LI-OnSite

WHAT YOU WILL DO

We are seeking a highly skilled candidate to serve as the dedicated technology partner for our CEO. This is a high‑visibility role responsible for ensuring the reliability, performance, and security of all executive‑facing technology—both domestically and globally.

The ideal candidate brings advanced technical depth in networks and endpoint systems, the ability to perform in‑depth log analysis and root‑cause troubleshooting, and the interpersonal skill to support a senior executive with clarity and confidence. Fluency in Korean and English is required to support global collaboration and executive communications.

HOW YOU WILL MAKE AN IMPACT

• Serve as the primary technology advisor and hands‑on support resource for the CEO.
• Maintain, troubleshoot, and optimize executive laptops, tablets, smartphones, conferencing systems, and travel connectivity solutions.
• Provide immediate IT support during global travel, executive meetings, and high‑stakes events.

Advanced Troubleshooting & Analytics

• Diagnose and resolve advanced network connectivity issues, including VPN, Wi‑Fi, roaming, and international carrier challenges.
• Perform deep endpoint log analysis (Windows and macOS) to identify root causes of instability, performance degradation, and recurring incidents.
• Troubleshoot complex endpoint issues, including:
  • Windows kernel‑level events, system crashes, and BSOD incidents
  • Application hangs, performance bottlenecks, and synchronization failures
  • Global enterprise applications running on endpoint environments
  • Windows indexing, search, and system service failures

Security & Compliance

• Ensure executive systems comply with enterprise security standards, including:
  • MFA, encryption, secure VPN access, and data protection protocols
  • Secure travel and international connectivity practices
• Partner with cybersecurity and infrastructure teams to proactively reduce risk.
• Coordinate with internal IT teams and external vendors on hardware, software, and infrastructure upgrades.
• Recommend and implement endpoint, network, and application optimization strategies tailored to executive usage patterns.
• Document issues, resolutions, and best practices; contribute to knowledge base and executive IT playbooks.

WHAT YOU WILL BRING TO THE ROLE

• Seven or more years in IT support or executive tech enablement roles.
• Master’s degree is preferred.

Fluency in Korean and English (spoken and written) to support global executive operations.

Advanced experience with Microsoft 365, Windows, macOS, iOS, and endpoint device management.

Strong hands‑on knowledge of:

• Network troubleshooting (VPNs, Wi‑Fi, enterprise connectivity).
• Endpoint diagnostics and log analysis (Event Viewer, crash logs, performance logs).
• Enterprise conferencing and collaboration platforms.

Solid understanding of cybersecurity fundamentals, executive data protection, and secure IT practices.

Experience supporting global or multinational environments strongly preferred.

WHAT HYUNDAI CAN OFFER YOU

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• 401(k) retirement plan with Employer Match
  Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Vacation and sick time off
• Employer-paid basic life and disability coverage, including Paid‑Family Leave.
• Mental health, wellbeing, and employee assistance program
• Health advocate (support)
• Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
• External Training and Development Programs
• Compensation Range: $91,000.00 - $130,00.00 annual base salary

OTHER DETAILS

• Ability to travel globally up to 40% and provide after‑hours support.

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.