Manager, Event Operations

San Diego Padres; San Diego (CA); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with employer match

PTO and holidays

Employee tickets to home games

Onsite experiences

Parking

Job summary

San Diego Padres in San Diego, CA is seeking a Manager, Event Operations to oversee execution of all Petco Park events from an operational perspective, including Padres home games and large non-baseball events and concerts.

You will recruit, hire, train, and develop the Event Crew, manage budgets and logistics, ensure safety and guest experience, and liaise with partners for activations and internal events.

Qualifications

• Bachelor’s degree in Operations, Event Management or related field.
• Minimum 2–4 years supervisory experience in a sports/entertainment facility.
• Proven recruiting, selection, supervision, evaluation and training of part-time staff.
• Experience managing large scale events including concerts or sports.

Responsibilities

• Oversee operational execution of all Petco Park events and related activities.
• Recruit, hire, train and develop the Event Crew and Reserves Program.
• Supervise event staff, manage budgets, logistics and safety compliance.
• Coordinate with partners and internal teams to ensure smooth events.

Skills

Strong communication

Time management

Organizational skills

Discretion and integrity

Education

Bachelor's degree in Operations or related field

Tools

MS Office

Job description

DEPARTMENT: Event Operations

REPORTS TO: Director, Event Operations

STATUS: Full-Time; Exempt

San Diego Padres Commitment:

The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.

We believe skills are transferable and passion for our mission goes a long way.

Your role as Manager, Event Operations:

You will participate in the execution and fulfillment of all Petco Park events from an operational perspective including all Padres home baseball games and any/all Internal events, functions and/or promotions associated with Padres home games; any organizational-related on-site or off-site events, set-up and break down. In addition, you will participate in the execution of large-scale non-baseball events including but not limited to concerts and other events sold by the Padres Special Events Department. The Manager is instrumental in the recruitment, hiring, training, managing, and development of the Event Crew including the Reserves Program. In the absence of the Director, Event Operations, the Manager serves as the point of contact for the Event Operations Department for Padres games, internal and non-baseball events.

All the responsibilities we will trust you with:

BASEBALL & EVENT RESPONSIBILITIES:

Ensures operational requirements as stated in the Homestand Production Notes (for baseball events) and Event Orders (non-baseball events) are implemented, executed and fulfilled appropriately and correctly as communicated per each document from inception to completion Manages Event Crew and Ball Girls for Padres games and non-baseball events Conducts effective and efficient Event Crew and Event Medical briefing prior to any Padres games and/or Petco Park event Assists with promotional item distribution including gate allocation and inventory management Serves as a liaison for Corporate Partner activations communications, fostering partnerships and ensuring seamless collaboration Supports all internal/community events including but not limited to the Annual Padres Winter and Summer Blood Drives, High School Home Run Derby & All-Star Game, and the Annual Turkey Drive

FACILITY DUTIES & RESPONSIBILITIES:

Manages the in-house sign printing including inventory management Manages large-scale signage projects for Petco Park ensuring accuracy and project timeliness Ensures Petco Park event spaces and services meet clients’ and guests’ expectations and event spaces and areas are safe while identifying and ensuring removal of any safety hazards

ADMINISTRATIVE DUTIES & RESPONSIBILITIES:

Manages the Padres Reserves Program in conjunction with the People & Culture Department Manages the scheduling Event Personnel (Ball Girls, Event Crew, Event Nurses & Physicians) for all San Diego Padres/Petco Park Internal/External/Non-Baseball Events Participates in the development, preparation and implementation of annual budget, strategic plan and performance service objectives for Event Operations department in a cost-effective manner Manages Event Staff Uniform inventory in conjunction with Guest Experience Department Participates in the development, presentation, and maintenance of all Event Operations training and orientation programs Works alongside and provides guidance to Event Crew regarding their duties and responsibilities Writes and delivers performance evaluation(s) of assigned employee(s) including but not limited to Mid-Season Reviews (new hires) and End of Season/Year (all returning staff) Other duties as assigned by the Senior Vice President, Ballpark Operations and Director, Event Operations

Your areas of knowledge and expertise that matter most:

Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc., and general knowledge of basic office equipment including copier, laser printer, telephone, and computer Possess strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines Maintain professional demeanor with a high degree of discretion, integrity, and accountability Maintain consistent, punctual, and reliable attendance

You will be required to meet the following:

Must be at least 18 years of age by the start of employment

4-year Bachelor’s degree, or education equivalent, in Operations, Event Management, or other closely related field

Minimum of 2-4 years supervisory experience in a sports or entertainment facility with emphasis on Operations, Guest Services and Crowd Management/Safety

Demonstrated success in the recruitment, selection, supervision, evaluation and training of part-time employees

Proven track record of results in managing large scale events including concerts, sporting events and/or other large public gatherings

Fluently bilingual in English/Spanish a plus

Able to work flexible hours including Padres home games, evenings, weekends, holidays and extended hours as needed

Able to travel as needed

Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds

As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Salary and additional compensation:

Per the California pay transparency law, the base salary range for this full-time position is $70,304 to $72,000. As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, job-related skills and any other factors the San Diego Padres considers relevant to the hiring decision for this position.

In addition to the base salary, the Padres believe in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) with employer match + automatic company Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, generous paid time off (PTO) and holiday program, paid employee parking, onsite barista service, employer provided game tickets to home games, onsite experiences, ballpark discounts on food and retail, work from home Fridays (during the off-season and when team is on the road), smart casual dress code and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.

The San Diego Padres are an Equal Opportunity Employer.