Manager, Event Operations

Harris Blitzer Sports & Entertainment

Newark (NJ)

On-site

USD 80,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

Medical/Dental/Vision

401K

Paid time off

Complimentary tickets

On-site fitness

Job summary

HBSE's Prudential Center/New Jersey Devils seek an experienced Manager of Event Operations to lead planning, coordination, and flawless execution of hockey games, concerts, private events, and off-site initiatives.

The role oversees the events calendar, liaises with internal departments, and ensures safety, efficiency, and world-class delivery. Strong organizational and budgeting skills are essential.

Qualifications

Bachelor’s degree or equivalent experience in event management or related field.
Proven experience planning and executing complex, high-volume events.
Excellent written and verbal communication skills.
Ability to manage a dynamic event calendar and multiple stakeholders.
Strong attention to detail and proactive problem solving.
Experience with event budgeting and cost controls.

Responsibilities

Plan, coordinate, and execute events including games, concerts, and private events.
Develop event documents communicating operational needs to all departments.
Determine staffing levels and coordinate security and safety measures.
Manage production estimates, final billings, and post-event summaries.
Serve as liaison between clients and the facility to meet all requirements.
Collaborate with marketing, sponsorship, HR, and operations teams.
Coordinate with unions and venue departments to setup events of all scales.
Handle inbound event requests and administrative duties for the department.

Skills

Organizational skills

Communication skills

Event budgeting

Attention to detail

Team collaboration

Problem-solving

Vendor coordination

Education

Bachelor’s degree in Event Management, Sports Management, Hospitality, Business Administration, or related field

Tools

Microsoft Word

Microsoft Excel

Calendar/ Scheduling tools

Job description

WHO WE ARE:

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise. We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

WHO WE ARE:

As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. HBSE also owns the NBA’s Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history.

OUR COMMITMENT TO INCLUSION:

At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play - across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

POSITION OVERVIEW:

Prudential Center and the New Jersey Devils are seeking an experienced and highly organized Manager, Event Operations to join the Event Operations & Event Services Department. This role is responsible for overseeing the planning, coordination, and flawless execution of all Prudential Center and New Jersey Devils events, including games, concerts, private events, and special off-site initiatives.

The Manager of Event Operations will lead and support the Operations & Event Services team, ensuring events are delivered safely, efficiently, and to the highest professional standards. This position manages the arena’s day-to-day internal event calendar, coordinates space reservations, and serves as a primary point of contact for both internal stakeholders and external clients.

In this role, the Manager will plan and execute private events within the arena and support off-site events as required for the New Jersey Devils.

The position collaborates closely with all building departments—including facilities, security, guest services, food and beverage, production, and technical services—to align operational plans, resolve challenges, and ensure seamless, world-class event execution.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW:

Produce, manager and execute events including, but not limited to: New Jersey Devils hockey games, concerts and live events, family shows, sporting events, Prudential Center ancillary events (inside and outside), and sales, sponsorship, community relations and marketing events
Develop event documents to effectively communicate with all departments regarding operational needs
Determine proper staffing levels according to event requirements and general facility security and safety
Ensure production requirements, event estimates, and final billings are completed timely
Maintain post event summaries and correspondence as required for all events.
Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to.
Liaise with local governmental agencies regarding issues ranging from life safety and security to traffic and parking
Analyze event operations and make recommendations for improving operational efficiencies within the events
Work with union building employees and Arena Operations Department (Laborers, Electricians, HVAC, Operating Engineers and Plumbers) to set-up events of all scale
Liaise with internal departments, including marketing, sales, sponsorship, and HR to gather information about proposed events and aid in their planning
Disseminate information to security, housekeeping, catering, AV, and other internal event stakeholders
Manage event department trade needs and liaise with operations management department to ensure proper scheduling of union trades
Work with Bookings department to execute events for the arena
Manage inbound event requests for internal and external events and meetings
Handle administrative responsibilities for the Event Operations department
Other tasks and responsibilities as directed

QUALIFICATIONS:

Bachelor’s degree in Event Management, Sports Management, Hospitality, Business Administration, or a related field, or equivalent professional experience.
Minimum of 5-7 years of progressive experience in event operations, venue management, or large-scale live event production, preferably within an arena, stadium, or major entertainment venue.
Demonstrated experience planning and executing complex, high-volume events, including professional sporting events, concerts, private events, and special events.
Must be extremely organized and have superior communication skills, including speaking, writing, and proof-reading skills
Ability to manage and maintain a dynamic event calendar, balancing competing priorities and meeting tight deadlines.
Strong attention to detail with the ability to anticipate operational challenges and implement proactive solutions.
Candidate should be self-motivated, mature, and detail oriented
Fantastic client/customer service ethic and high expectations for quality
Experience in event budgeting
Proficiency in Microsoft Word and Excel
Must be self-confident, resilient and possess a high energy level and enthusiasm
Must be a strategic and critical thinker who is dynamic, forward thinking, and extremely analytical
Must possess a strong research background and be an “out-of-the-box-thinker”
Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships.
Must be able to maintain confidentiality and use utmost discretion when privy to sensitive information
Must be flexible and a reliable team player, both within one’s own department and within the company as a whole

WORKING CONDITIONS:

Travel Requirements:May travel up to 5% during the year
Physical Demands:Must be able to lift up to 50lbs
This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required.
Must have the ability and willingness to work long hours, evenings, weekends, and holidays

COMPENSATION AND BENEFITS:

The pay range for this position at commencement of employment is expected to be between $80,000 and $90,000/year. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Medical/Dental/Vision/Flexible Spending Accounts
Pretax Transportation Benefit
Generous Parental Leave policies
401K (with a company match after 1 year of service)
Generous Paid Time Off policies
13 Paid Holidays
½ Day Summer Fridays
Complimentary or Discounted Sports & Concert Tickets
On Site Fitness Rooms
Other League & Partner Discounts

Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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