Manager, Epic Revenue Cycle Applications

OU Medicine; San Jose (CA); Remote; USD 80,000 - 110,000; Full time

Job summary

A healthcare organization is seeking a Manager for Epic Revenue Cycle Applications. This role involves managing projects to implement and optimize healthcare applications, ensuring alignment with business processes and technological needs. The ideal candidate has a Bachelor's degree and 3-5 years of relevant experience, with strong analytical and communication skills. This position offers remote work opportunities from select states and a comprehensive benefits package.

Benefits

PTO

401(k)

Medical and dental plans

Qualifications

• 3 to 5 years of progressive leadership experience required.
• Experience in managing healthcare applications projects required.
• Certifications in Analytics, database, PMP, and/or EHR preferred.

Responsibilities

• Manage implementation, optimization, and support of enterprise billing applications.
• Coordinate activities and manage the project scope, schedule, and quality.
• Work with vendors and leadership to ensure systems meet business needs.

Skills

Analytical skills

Organizational skills

Oral communication skills

Ability to solve complex problems

Knowledge of healthcare processes

Education

Bachelor's Degree in applicable field

Tools

Analytics tools

Database management systems

EHR systems

Job description

Overview

Position Title: Manager, Epic Revenue Cycle Applications. Department: IT Care Delivery Applications.

This position may be performed remotely from the following locations within the United States: Arkansas, Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with OU Health. State locations and specifics are subject to change as our hiring requirements shift.

General Description

Manages a specific OU Health applications team and the commensurate applications/technologies that are used across the organization. This position is directly responsible for working with organizational team members and leaders on the coordination, evaluation, selection, implementation and support of application technologies. The Manager is responsible for managing the team members that support these activities.

The Revenue Cycle Application Manager – Enterprise Billing, directly manages the implementation, optimization, and support of enterprise billing (hospital and professional/clinic) applications, including, but not limited to, coding and reimbursement, claims and remittance, patient service and engagement, and specialty charging/billing. The manager provides an additional level of coordination and communication, overseeing implementation for many applications. The manager ensures that system functionality is designed and delivered to support business processes and information needs.

Essential Responsibilities

• During implementation, maintains the scope, schedule, and quality of the project in their specific application area
• Works closely with the project director and other project managers to coordinate activities
• Sets clear expectations for team members, including defining what they should do at each phase of the project
• Advises and coaches team members by providing guidance on project issues, key success factors, and lessons learned
• Manages the project from an organizational perspective while attending to detailed tasks
• Guides workflow design, builds and tests the system, and analyzes other technical issues associated with the implementation
• Works with vendor, leadership, and end-users to ensure the system meets the organization’s business needs in regards to deliverables and timeline
• Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

General Responsibilities

• Capacity to manage multiple competing objectives and to clearly communicate results
• Strong organizational and coordination skills, ability to sequence activities logically
• Familiarity with reporting and database terminology
• Ability to develop and adhere to time schedules in order to meet project deadlines
• Interpersonal skills to function well in administrative, management, and patient care environments
• Ability to work effectively with staff that have a wide range of seniority

Minimum Qualifications

Education: Bachelor’s Degree in applicable field required.

Experience: 3 to 5 years of progressive leadership experience required. Experience in managing healthcare applications projects required.

License(s)/Certification(s)/Registration(s) Required: Analytics, database, PMP, and/or EHR certification preferred.

Knowledge, Skills and Abilities:

Excellent analytical, organization, and oral communication skills. Ability to work independently and within teams. Ability to solve complex problems and understand customer needs. Strong understanding of healthcare process and technology. Basic understanding of clinical workflows and terminology. Working knowledge of IT solutions and interfacing a plus. Must be able to drive to assigned sites to complete work. In addition, travel will be required.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.