Manager, Epic IT Consulting

BDO USA, LLP; Seattle (WA); On-site; USD 125,000 - 155,000; Full time

Job summary

BDO USA, LLP is seeking a Consulting Manager to lead healthcare consulting engagements focusing on Epic EHR implementations and optimization.

Responsibilities include identifying client needs, documenting work, configuring Epic systems, and managing deliverables within scope and budget. Travel up to 100% may be required based on client requirements.

Qualifications

• Bachelor's degree or 8+ years in EHR/Practice Management systems is required.
• Epic Certification is required.
• 3+ years Epic build/optimization experience is required.
• 5+ years healthcare industry experience with vendor/consulting or large provider systems.

Responsibilities

• Lead client engagements and ensure deliverables meet timelines and budget.
• Document as-is workflows and specify future state changes for Epic configurations.
• Configure, test, and document Epic/PM systems for clients.
• Maintain client engagement expectations and deadlines across engagements.
• Identify system improvements, propose solutions, and implement changes as needed.
• Travel up to 100% may be required depending on client needs.
• Support business development in opportunities with MAS.

Skills

Epic expertise

Project leadership

Client engagement

Analytical skills

Communication skills

Travel readiness

Vendor evaluation

Executive presence

Education

Bachelor's degree in IT/IS

8+ years EHR vendor experience

Tools

PowerPoint

Visio

SharePoint

Vendor analysis tools

Job description

Job Summary

Consulting Manager will provide clients healthcare consulting services by assessing the client's business needs, recommending and implementing Epic and operational solutions, and managing deliverables to timeline and budget. Position reflects industry experience in a hospital or practice setting with the Epic Electronic Health Record (EHR) system.

Job Duties

• Consults with clients to identify operational goals and needs then translates the client's needs into detail requirement specifications
• Documents the current state workflows
• Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation
• Ensures client engagement expectations and deliverable deadlines are met
• Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified
• Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations
• Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with MAS Business Development
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel.
• Other duties as required

Supervisory Responsibilities

Supervises the day-to-day workload on assigned engagements and reviews work product

Qualifications, Knowledge, Skills and Abilities

Education

• Bachelor's degree, required; focus in Information Technology or Information Systems, preferred; OR eight (8) or more years of industry experience with EHR/Practice Management vendor systems, required

Experience

• Three (3) years of Epic build/optimization experience, required
• Five (5) years of healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system, required
• Experience with EHR vendor systems such as Cerner, athenaIDX, Allscripts, preferred

License(s)/Certification(s)/Affiliation(s)

• Epic Certification, required

Software

• Strong Microsoft PowerPoint skills, required
• Proficient in the use of Microsoft Office Suite, especially Visio, required
• Proficient in SharePoint, preferred

Language

• N/A

Other Knowledge, Skills & Abilities

• Executive presence, with the ability to act as primary contact on assigned engagements
• Interpersonal - able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, BDO employees and the general public
• Presentation - able to communicate information professionally and formally to client through meetings and written presentations
• Leadership - proven ability to proactively lead and develop team to reach project goals and objectives
• Independence - proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements
• Excellent verbal and written communication skills, as well as presentation skills
• Strong analytical and advanced research skills related to industry trends, market competition and technology
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
• Ability to interact effectively with people at all organizational levels of the Firm and with clients
• Build and maintain strong relationships with internal and client personnel
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel.

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $125,000 - $155,000
NYC/Long Island/Westchester Range: $125,000 - $155,000

Maryland Range: $125,000 - $155,000