Manager Entertainment Technical

Universal Studios; California (MO); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Employee discounts

Job summary

NBCUniversal is seeking a Technical Manager – Entertainment Technical to plan, manage, and deliver large-scale entertainment projects and live shows at Universal Studios Hollywood.

You will lead cross-functional teams, coordinate with Entertainment, Technical Services, Creative, Operations, Safety, and vendors, ensuring safety, compliance, and on-time delivery while upholding creative intent and quality standards.

Qualifications

• Bachelor’s degree in Theatre Production, Entertainment Technology, Construction Management, Project Management, or related field; or equivalent combination of education and experience.
• 7+ years of experience in special events, theatrical production, themed entertainment, live shows, or related technical production environments.
• 3+ years of leadership experience managing projects, technical teams, or production activities.
• Demonstrated ability to deliver complex entertainment projects with multiple stakeholders, vendors, and operational partners.

Responsibilities

• Lead the planning, development, and execution of entertainment projects, special events, live shows, atmosphere offerings, and seasonal activations.
• Develop and implement project execution strategies meeting creative, operational, financial, and schedule objectives.
• Direct and manage all technical aspects of projects from concept through operational turnover.
• Identify risks, mitigate issues, and drive resolution affecting scope, budget, or schedule.
• Provide leadership across show systems, architectural and engineering integration, and AV technologies.

Skills

Show systems

Electrical systems

AV technologies

Leadership

Communication

CAD software

Education

Bachelor’s degree or equivalent

Tools

CAD software

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Technical Manager – Entertainment Technical is responsible for the planning, management, execution, and delivery of technical entertainment projects, live shows, special events, seasonal offerings, and other assigned initiatives at Universal Studios Hollywood. This role serves as the technical lead and primary point of coordination between Entertainment, Technical Services, Creative, Operations, Safety, vendors, contractors, and regulatory agencies to ensure projects are executed safely, efficiently, and in alignment with creative intent, operational requirements, compliance standards, schedules, and budgets. The Technical Manager provides technical leadership throughout the project lifecycle, including design development, fabrication, installation, commissioning, operational readiness, and lifecycle support. This position is accountable for delivering high-quality entertainment experiences while ensuring compliance with all applicable codes, jurisdictional requirements, and company standards.

Technical Leadership & Execution

• Lead the planning, development, and execution of entertainment projects, special events, live shows, atmosphere offerings, and seasonal activations.
• Develop and implement project execution strategies that achieve creative, operational, financial, and schedule objectives.
• Direct and manage all technical aspects of assigned projects from concept development through operational turnover.
• Identify risks, develop mitigation strategies, and drive resolution of issues impacting scope, budget, schedule, quality, or compliance.
• Provide technical leadership across architecture and engineering integration, show systems, scenic systems, electrical systems, audio/video technologies, and other project-specific disciplines.
• Lead technical reviews of design packages, fabrication documents, specifications, engineering submittals, installation plans, and vendor deliverables.
• Develop technical solutions that support both creative intent and operational requirements.
• Provide technical drafting, design support, and documentation development as required.
• Ensure technical integration across all project disciplines to support constructability, maintainability, reliability, and long-term operational success.
• Develop and maintain technical schedules, staffing plans, resource requirements, and project execution strategies.
• Communicate project status, risks, milestones, and mitigation plans to leadership and stakeholders.
• Support project budgeting, forecasting, and resource planning activities.

Safety, Compliance, Permitting & Regulatory Coordination

• Serve as the primary liaison with regulatory and compliance agencies, including Building & Safety, Fire Department, and other authorities having jurisdiction.
• Lead permitting, plan reviews, inspections, approvals, documentation, and project closeout requirements.
• Ensure all work complies with applicable codes, regulatory requirements, internal standards, and jurisdictional requirements.
• Partner with Engineering, Safety, and Operations teams to ensure successful compliance throughout all project phases.
• Ensure all project activities are executed in accordance with company safety standards, regulatory requirements, and operational procedures.
• Promote a strong safety culture throughout planning, fabrication, installation, and operational phases.
• Ensure final products meet established artistic, production, quality, and compliance standards.

Stakeholder Integration & Client Management

• Act as the primary technical representative for internal and external partners.
• Facilitate cross-functional alignment to support efficient decision-making and successful project delivery.
• Translate technical requirements into actionable project plans and communicate project status to stakeholders at all organizational levels.
• Maintain effective collaboration with internal and external partners throughout project execution.

Vendor, Fabrication & Field Oversight

• Manage technical coordination with vendors, fabricators, consultants, contractors, and specialty service providers.
• Lead production reviews both on-site and at vendor facilities to verify quality, schedule adherence, contractual compliance, and technical requirements.
• Provide field leadership during fabrication, installation, testing, commissioning, and operational readiness activities.
• Monitor project progress and drive timely resolution of technical, logistical, and installation-related challenges.

Operational Transition & Support

• Lead technical turnover activities and support transition from project execution to operations and maintenance teams.
• Ensure project documentation, training materials, maintenance requirements, and operational support resources are complete and properly transferred.
• Support post-installation evaluation and continuous improvement initiatives.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000-$110,000 (Bonus Eligible)

Qualifications

Education

• Bachelor’s degree in Theatre Production, Entertainment Technology, Construction Management, Project Management, or related field; or equivalent combination of education and experience.

Experience

• Minimum 7 years of experience in special events, theatrical production, themed entertainment, live shows, or related technical production environments.
• Minimum 3 years of leadership experience managing projects, technical teams, or production activities.
• Demonstrated experience delivering complex entertainment projects involving multiple stakeholders, vendors, and operational partners.
• Strong field experience supporting fabrication, installation, commissioning, and operational turnover activities.

Skills & Capabilities

• Strong leadership and team coordination skills.
• Strong technical knowledge of entertainment systems, scenic systems, electrical systems, show systems, and audio/video technologies.
• Working knowledge of entertainment production methodologies, equipment, and technologies.
• Experience interpreting construction documents, engineering packages, technical specifications, and fabrication drawings.
• Ability to drive execution in fast-paced environments with changing priorities and accelerated schedules.
• Strong communication skills with the ability to work effectively across all levels of the organization.
• Proficiency in Microsoft Office and CAD software.
• Strong organizational, analytical, and problem-solving skills.

Desired Characteristics

• Strong understanding of permitting processes, jurisdictional requirements, and regulatory compliance.
• Experience working within union environments.
• Proven ability to deliver projects through flawless execution and cross-functional collaboration.
• Strong balance of technical expertise, leadership capability, and project delivery focus.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].