Manager Enterprise Technology Foundations (ETF) US

Philip Morris International U.S.; Aurora (CO); On-site; USD 114,000 - 143,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus

Medical, dental and vision coverage

401k with company match

Wellness benefits

Commuter benefits

Pet insurance

Generous PTO

Hybrid work model

Job summary

Philip Morris International Inc. in the United States is seeking an experienced IT Infrastructure Leader to manage local operations, budgets, and vendor relationships for PMI Tech Enterprise Technology products.

The role requires extensive IT infrastructure and project management experience, with a focus on service delivery, compliance, and disaster recovery planning. A hybrid work model is offered, with opportunities to influence local IT strategy.

Qualifications

• 8+ years of IT Infrastructure Management experience, with a preference for Managed Services.
• Bachelor's degree in IT or a related field.
• Strong knowledge of network management at CCNA level.
• Experience with Continuity and Disaster Recovery for IT Infra services.
• 3+ years of experience in IT infrastructure project management.
• Basic knowledge of AWS.

Responsibilities

• Lead the technology component for PMI Tech Enterprise Technology products for local customers.
• Inform customers about product portfolio, roadmap, and planned activities; collect feedback on value and effectiveness.
• Participate in local IT projects, ensure PMT products align with standards and project requirements.
• Plan and manage local ETF budget with product teams, vendors, contracts, and procurement.
• Coordinate hands-on last mile local activities for infrastructure within the ETF model; manage contractors and vendor reps.
• Monitor and enforce compliance and vulnerabilities reduction in activities.

Skills

IT Infrastructure Management

Project management

CCNA knowledge

AWS basics

VMware / Hyper-V basics

ITIL knowledge

Vendor management

Contractor management

Stakeholder management

Education

Bachelor’s Degree in IT or related field

Tools

CCNA certification

Job description

Be a part of a revolutionary change!

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

Your ‘day to day’:

• Lead the technology component for our customers in Factories and Labs as the local face for any PMI Tech Enterprise Technology products.
• Keep our customers informed about product portfolio, roadmap and specific planned activities affecting them as well as collecting their feedback on product value and effectiveness and plans affecting our products.
• Actively participate in all local IT projects carrying out accurate adoption of PMI Tech Enterprise Technology products, methodologies, standards, and guidelines in order to ensure quality of delivered work and alignment to project requirements.
• Plan and manage local PMI Tech Enterprise Technology budget in collaboration with product teams, local ETF vendors, contracts, and procurement management. Ensure ETF expenditure, including capital expenditures, are properly documented, budgeted, and approved in line with local and PMI requirements.
• Coordinate and perform hands on last mile local activities (project and incidents) for infrastructure aligned with the ETF operational model. Manage local ETF contractors and global vendor representatives, keeping a strong relationship with all support teams to achieve effective end-to-end service delivery, acting as escalation point for critical ETF incidents or deliverables not matching customer needs.
• Monitor, execute or enforce the execution of activities in line with the Compliance requirements and vulnerabilities reduction.

Who we’re looking for:

• Legally authorized to work in the U.S.
• Commutable distance to Aurora, CO.
• 8+ years of experience inIT Infrastructure Management, with a strong preference for Managed Servicesexperience.
• Bachelor’s Degree of IT or related field.
• Strong knowledge ofnetwork managementon level ofCCNA(certificate, even expired one is a plus).
• Basic knowledge of on-prem.hosting servicestechnology (MCSA,VMware,Hyper-v).
• Experience withContinuity and Disaster Recoveryplans for IT Infra services.
• Basic knowledge onAWS.
• 3+ years of experience inProject managementin IT infrastructure.
• BasicService managementknowledge (ITIL or other framework).
• Strong experience invendor management,contractor management,stakeholder management.

Annual Base Salary Range: $114,400-$143,000

What We Offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities. For more information, please visit www.uspmi.com. Philip Morris International (PMI) is an Equal Opportunity Employer.

#PMIUS

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