MANAGER, ENROLLMENT COLLABORATION

Denver Public Schools; Denver (CO); On-site; USD 76,000 - 91,000; Full time

Benefits offered by this job

Time off

Health benefits

PERA Retirement

Job summary

Denver Public Schools is seeking a seasoned Operations Leader to manage daily functions of Enrollment Services' Customer Service & School Collaboration teams. You will oversee the hotline, School Choice inbox, and related processes, guiding a team to deliver a smooth, equitable enrollment experience for families.

The role emphasizes strategy, training, and cross‑district collaboration, ensuring compliance and timely execution of transfers, homeschooling, foreign exchange, and boundary/100%

Qualifications

• Bachelor's degree or relevant work experience required.
• Master's Degree preferred.
• 5+ years of related experience required.
• 3+ Years of Management Responsibility.
• Lead for racial and educational excellence and work to dismantle systems of oppression and inequity.

Responsibilities

• Manages day to day operations of enrollment services functions such as hotline and School Choice email inbox.
• Oversees Administrative Transfers, Foreign Exchange, Homeschooling, Boundary and 100% Choice school support.
• Spearheads Customer Service strategy across enrollment channels, optimizing response quality and satisfaction.
• Oversees enrollment communications and training to drive engagement and consistent operations.
• Leads and manages a team, overseeing hiring, development and performance management.
• Ensures compliance with policies, data accuracy and timelines for related processes.
• Manages enrollment for boundary and 100% of Choice schools, ensuring efficiency for schools and families.
• Addresses parent and school concerns escalated beyond Enrollment Representatives.
• Collaborates with Enrollment leadership to deliver clear enrollment communications and resources.

Skills

People management

Strategic planning

Change leadership

Stakeholder collaboration

Equity & inclusion focus

Education

Bachelor's degree or relevant experience

Master's degree preferred

Tools

Enrollment services software

Job description

Job Description

Applications will be received until November 20, 2026. If the position is not filled by then, we may consider applications submitted after the deadline.

About This Job

Oversees the day to day operations of our Customer Service & School Collaboration functions in Enrollment Services such as the Hotline, School Choice Email Inbox, Administrative Transfers, Foreign Exchange, Homeschooling, Boundary and 100% Choice School support. Manages Customer Service Supervisor and Enrollment Representatives that work closely with boundary and choice schools to ensure families receive a smooth, efficient and positive enrollment experience.

What DPS Offers You

• A Culture that values Equity, Accountability, Integrity, Collaboration and Fun with a shared vision that Every Learner Thrives.
• Salary Range: $76,211 - $91,454/annually.
• In addition to competitive compensation, DPS has other Total Reward offerings such as time off, health and wellness benefits, and PERA Retirement.

What You'll Do

• Manages day to day operations of our school collaboration functions in Enrollment Services such as
• Administrative Transfers, Foreign Exchange, Homeschooling, Boundary and 100% Choice school support
• Spearheads Customer Service strategy across the enrollment hotline and SchoolChoice email inbox, optimizing response quality and satisfaction for both schools and families.
• Oversees enrollment communications and training to drive engagement and ensure operational consistency across schools and families.
• Leads and manages a team, overseeing hiring, development and performance management
• Oversees the district Homeschooling, Administrative Transfer and Foreign Exchange process, ensuring compliance with policies, data accuracy and execution of established timelines
• Manages the enrollment process for boundary and 100% of Choice schools for the district ensuring a robust and efficient enrollment process for schools and families
• Addresses and manages parent and school concerns escalated beyond the Enrollment Representatives, serving as the first level of escalation
• Collaborates with the Enrollment leadership team to deliver clear, consistent, and effective enrollment communications and resources to school leadership
• Works in partnership with the Enrollment leadership team to ensure effective day-to-day cross collaboration and alignment of broader enrollment priorities and goals
• Other duties as assigned

What You’ll Need

• Bachelor's degree or relevant work experience required
• Master's Degree preferred
• 5+ years of related experience required
• 3+ Years of Management Responsibility
• Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.
• Live and work with a permanent home address in Colorado while working with us.
• Have the ability with or without accommodations to meet the physical demands of the position.

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Students First. Integrity. Equity. Collaboration. Accountability. Fun

About Us

With 193 schools, over 89,000 students and over 10,000 staff members, Denver Public Schools is the largest urban school district in Colorado. We’re focused on building a system that’s designed to help every student thrive. We’re re-focusing our efforts where they matter most: on creating classrooms that are vibrant centers of learning, where caring teachers are engaging their students in rigorous, culturally responsive experiences in order to lift all students toward a bright horizon.