Manager, Engineering - Billing Platform

HashiCorp, Inc.; United States; Remote; USD 100,000 - 125,000; Full time

Job description

The HashiCorp Cloud Platform team is the backbone of product delivery for HashiCorp Engineering. HCP is a customer-facing product that provides a unified experience for HashiCorp products being offered as cloud services.

The Billing team builds a robust, compliant, and efficient HashiCorp billing system, emphasizing architectural excellence, precise metering, transparent and comprehensive reporting to drive customer satisfaction and business success. As a high-impact, high-visibility, fully remote team, we are guided by the Tao of HashiCorp principles in our product development and collaboration. We closely collaborate with various cloud partners across the company, steadfastly adhering to our core values.

About the role

As a manager of this team, you will be responsible for leading delivery on strategic and business critical initiatives. You will partner with senior leadership and cross functional partners, in product management and design, in driving the right outcomes for the business. You will lead talented engineers with both frontend and backend expertise whose growth you will be responsible for.

What you’ll do (responsibilities)

• Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems.
• Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.
• Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement.
• Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions.
• Navigate uncertainty by making data-driven decisions and providing clear direction to the team.
• Collaborate with Sales and Finance team partners to build seamless system integrations.
• Collaborate with product management to align on product strategy and translate that to engineering roadmap.
• Collaborate with design partners to build products with delightful and valuable user experiences.
• Plan, estimate, prioritize and delegate assignments to direct reports.
• Invest in the individuals in the team and build a healthy culture fostering collaboration and honing one’s craft.
• Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team.
• Translate vision to execution for key initiatives in partnership with senior leadership.
• Engage on topics such as performance, security, compliance and user interactions in complex systems.
• Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance.

What you’ll need (basic qualifications)

• 8+ years of software engineering experience.
• 2+ years in a formal people management role.
• Have worked as an engineer on SaaS offerings with modern Operational Readiness practices.
• Have led teams building SaaS offerings for enterprise customers.
• Have expertise in one or more of the major public clouds: AWS, Azure, GCP.
• Demonstrated ability to collaborate with Product and Design.
• Developed engineering talent through career growth and performance management including senior engineers.
• Have navigated cross-org relationships and have experience managing change.
• Been a keen student of the art of leadership and management.

What's nice to have (preferred qualifications)

• Have operated high scale SaaS offerings with a microservice architecture written in Golang.
• Have built products for technical users.
• Have experience with infrastructure-as-a-service.
• Are familiar with usage based billing services.
• Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe).
• Have engaged with senior leadership to define strategy and help drive clarity.
• Demonstrated ability to collaborate cross functionally in remote, globally distributed team.

Life at HashiCorp

HashiCorp, an IBM company is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.

At HashiCorp, an IBM Company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to [e-mail].