Manager, Engineering

Liberty Mutual; Boston (MA); On-site; USD 137,000 - 257,000; Full time

Benefits offered by this job

Referral bonus $3,000

Job summary

Liberty Mutual is seeking an Engineering Manager to lead teams delivering automation and AI-enabled transformations across the service organization. You will partner with product, operations, and technology leaders to redefine processes, reduce manual effort, and enhance employee and customer experiences.

This is a high-impact leadership role in a Fortune 100 company operating as a tech startup within Liberty Mutual, with a focus on modernizing service capabilities and driving business value.

Qualifications

• Bachelor's or Master's degree in technical or business discipline.
• Minimum of five years’ experience in a practice relevant domain, including delivering software solutions in an agile environment.
• Three years in a leadership role preferred.
• Able to manage complex technology development concepts, capabilities and maturity.
• Excellent analytical ability, consultative, communication, presentation and management skills; ability to liaise with cross functional stakeholders and optimize teams.

Responsibilities

• Lead engineering teams focused on automation and robotic process automation.
• Partner with product, operations, and technology leaders to reimagine processes, reduce manual effort and improve quality.
• Drive AI-enabled transformation and modernize service capabilities.
• Shape how automation and AI are used responsibly to deliver meaningful business value across Liberty Mutual.

Skills

Leadership

Agile

Automation

AI

Communication

Cross-functional teamwork

Education

Bachelor's or Master's degree in technical or business discipline

Job description

Manager, Engineering

Job Locations: US-NH-Portsmouth | US-MA-Boston | US-IN-Indianapolis | US-TX-Plano | US-OH-Columbus

• ID 2026-77171
• Position Type Full-Time
• Job Grade 19
• Department 014I-04463 USRM-ServTech
• Market Corporate Center
• Referral Bonus Amount 3,000.00
• Minimum Salary USD $137,000.00/Yr.
• Maximum Salary USD $257,000.00/Yr.
• Typical Starting Salary 185-200k
• Travel 10%
• Recruiter Julia Stewart
• Referral Bonus Eligible? Yes

Description

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

U.S. based role only

Hiring Manager: Brent Coe, Sr. Director Technology - USRM SERVTECH

Job summary:

Join Liberty Mutual’s Service Technology organization as an Engineering Manager leading teams that are redefining how work gets done across the service organization. In this role, you’ll manage engineering teams focused on automation and robotic process automation while helping drive the next wave of AI-enabled transformation. You’ll partner with product, operations, and technology leaders to reimagine existing processes, reduce manual effort, improve quality, and create smarter, faster, more intuitive experiences for our employees and customers.

This is a high-impact leadership opportunity for someone energized by emerging technology, operational excellence, and building teams that turn bold ideas into practical solutions. You’ll help shape how automation and AI are used responsibly and creatively to modernize service capabilities, unlock efficiency, and deliver meaningful business value across Liberty Mutual.

Qualifications

• Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years’ experience in a practice relevant domain including delivering software solutions in an agile environment.
• 3 years in a leadership role preferred.
• Able to manage complex technology development concepts, capabilities and maturity.
• Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams.
• Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.

Employees may apply for a new role after completing 12 months of employment in their current position.

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

Travel

10%