Manager, Engineering

Liberty Mutual Insurance; Columbus (OH); Hybrid; USD 140,000 - 170,000; Full time

Job summary

Liberty Mutual is seeking an Engineering Manager to lead teams focused on automation, RPA, and AI-enabled transformation within the Service Technology organization. You will partner with product, operations, and technology leaders to reimagine processes, reduce manual effort, and deliver measurable improvements in quality and employee/customer experience.

You will guide high-impact initiatives, influence technology strategy, and build teams that turn bold ideas into practical solutions while

Qualifications

• Bachelor's or Master's degree in a technical or business discipline.
• Minimum five years’ experience delivering software solutions in an Agile environment.
• Three years in a leadership role preferred.
• Ability to manage complex technology development concepts and maturity.
• Excellent analytical, consultative, communication, and stakeholder management skills.
• Demonstrated ability to operate collaboratively and build consensus across teams.

Responsibilities

• Lead engineering teams focused on automation and robotic process automation.
• Partner with product, operations and technology leaders to reimagine processes and reduce manual effort.
• Drive AI-enabled transformation and deliver smarter, faster experiences for employees and customers.
• Shape responsible and creative use of automation and AI to modernize service capabilities and unlock business value.

Skills

Leadership

Agile software development

Cross-functional collaboration

Analytical thinking

Communication skills

Education

Bachelor's / Master's Degree

Job description

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

U.S. based role only

• This is a hybrid role requiring two days in the office a week in our Columbus, OH, Plano, TX, Indianapolis, IN, Portsmouth, NH and Boston, MA locations**

Job Summary

Join Liberty Mutual’s Service Technology organization as an Engineering Manager leading teams that are redefining how work gets done across the service organization. In this role, you’ll manage engineering teams focused on automation and robotic process automation while helping drive the next wave of AI-enabled transformation. You’ll partner with product, operations, and technology leaders to reimagine existing processes, reduce manual effort, improve quality, and create smarter, faster, more intuitive experiences for our employees and customers. This is a high-impact leadership opportunity for someone energized by emerging technology, operational excellence, and building teams that turn bold ideas into practical solutions. You’ll help shape how automation and AI are used responsibly and creatively to modernize service capabilities, unlock efficiency, and deliver meaningful business value across Liberty Mutual.

Qualifications

• Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years’ experience in a practice relevant domain including delivering software solutions in an agile environment.
• 3 years in a leadership role preferred.
• Able to manage complex technology development concepts, capabilities and maturity.
• Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams.
• Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco