Manager-Employee Leave and Accommodations

20 Northeast Georgia Medical Center, Inc.; Gainesville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Northeast Georgia Health System seeks a Manager, Employee Leaves & Accommodations to lead the Leave Team, oversee FMLA, STD, LTD, military leave, and ADA/PWFA accommodations, and ensure compliance and excellent customer support for NGHS employees.

This role manages relationships with the third-party leave administrator, develops training, and analyzes leave data to improve processes while protecting employee confidentiality.

Qualifications

• Bachelor's degree required.
• Minimum five (5) years in HR with at least three (3) years in absence management.
• HR certification (SHRM-CP/SHRM-SCP, SPHR/PHR) preferred.
• Two (2) years of managerial experience preferred.
• Advanced knowledge of leave laws and regulations including FMLA, ADA, PWFA.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in MS Office Suite.

Responsibilities

• Leads the Leave Team with day-to-day operations, onboarding, training, and performance management.
• Establishes workflows and procedures to create an efficient, personalized service experience.
• Develops and oversees return-to-work processes for employees.
• Handles complex leave cases and provides expert guidance on sensitive situations.
• Manages relationships with third-party administrators and vendors for leave, accommodations, and disability programs.
• Conducts case management meetings to update leaders and HR partners on open cases.
• Provides case management related to reasonable accommodations and interactive processes.
• Analyzes leave data to identify trends, gaps, and improvement opportunities.
• Maintains confidentiality and security of employee data.

Skills

Leave of absence laws

FMLA/ADA/PWFA knowledge

MS Office

Education

Bachelor's Degree

HR Certification (SHRM-CP/SHRM-SCP, SPHR/PHR) preferred

Tools

MS Office Suite

Job description

Job Category: Human Resources Work Shift/Schedule: 8 Hr Morning - Afternoon

Job Summary

The Manager, Employee Leaves & Accommodations is responsible for providing effective management, compliance, and administration of Northeast Georgia Health System’s (NGHS) light duty, leave, and accommodations programs, including but not limited to Family Medical Leave (FMLA), Short-Term Disability (STD), Long-Term Disability (LTD), military leave, and workplace accommodations under the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA). The manager plays a key role in the development and ongoing assessment of efficient and effective processes to provide the highest quality of customer support to NGHS employees and management. This position will provide oversight and guidance to the Leave Team, and partner with third-party leave administrator, as needed, to resolve complex cases in a timely manner. Advanced knowledge of all federal and state leave laws and regulations required to ensure legal compliance while managing employee requests for various types of leave. This position is also responsible for developing and facilitating training and educational tools for employees and management around processes, procedures and legal aspects related to leave and accommodation requests.

Minimum Job Qualifications

• Licensure or other certifications:
• Educational Requirements: Bachelors Degree
• Minimum Experience: Minimum five (5) years of experience in Human Resources, with at least three (3) years focused on absence management administration.
• Other:
• Preferred Job Qualifications
• Preferred Licensure or other certifications: HR certification (e.g., SHRM-CP/SHRM-SCP, SPHR/PHR)
• Preferred Educational Requirements: Preferred Experience: Two (2) years of previous managerial experience
• Other:
• Job Specific and Unique Knowledge, Skills and Abilities Advanced knowledge of leave of absence laws and regulations, including FMLA, ADA, PWFA and state specific leave laws Strong organizational, communication and interpersonal skills Ability to manage multiple priorities in a face-paced, high volume work environment Proficiency in MS Office Suite (Word, Excel, PowerPoint)

Essential Tasks and Responsibilities

• Leads the Leave Team to include day-to-day operational support, hiring, onboarding, training, performance reviews and performance management
• Establishes workflows, processes, and procedures that create an efficient, effective and personalized experience for those served
• Develops and provides oversight around the return-to-work process for employees returning from FMLA or other leaves
• Handles complex leave cases and provides expert advice and guidance on difficult or sensitive situations
• Manages relationships with third-party administrator and vendors to ensure quality, cost effective services associated with leaves, accommodations, and disability programs
• Conducts cadence of case management meetings to update Leaders, Human Resources Business Partners and Employee Relations Consultants on open leave cases
• Provides case management related to the interactive process for reasonable accommodations, internally managed cases, and return to work assignments
• In collaboration with Director, HRBP and department manager conducts analysis to assess undue hardship or indefinite leave status to minimize risk and ensure legal compliance
• Develops and assists with the facilitation of training and educational tools for employees and management on leave policies, processes, and procedures
• Maintains up-to-date knowledge of regulations and laws related to leaves and accommodations to ensure compliance of organizational policies and procedures
• Identifies improvement opportunities and routine risk assessments around leaves and accommodation processes
• Analyzes leaves and accommodations data to identify trends, gaps, educational and improvement opportunities
• Ensures confidentiality and security of employee data
• Performs other related duties as assigned

Physical Demands

• Weight Lifted: Up to 20lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20lbs, Occasionally 0-30% of time
• Vision: Moderate, Frequently 31-65% of time
• Kneeling/Stooping/Bending: Occasionally 0-30% of time
• Standing/Walking: Occasionally 0-30% of time
• Pushing/Pulling: Occasionally 0-30% of time
• Intensity of Work: Frequently 31-65% of time
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

Company Information

NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest – with a total of more than 850 beds and more than 1,200 medical staff members representing more than 60 specialties. Learn more at www.nghs.com.