Manager Emergency Dept

Lutheran Health Network; Bluffton (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Competitive pay and benefits

Paid time off

Job summary

Bluffton Regional Medical Center is seeking a Manager of the Emergency Department to oversee daily operations, nursing care delivery, and staff management. The role focuses on fostering excellence in patient care, regulatory compliance, and organizational performance within the ED.

The position requires RN licensure with likely 2-4 years of leadership experience and strong collaboration with interdisciplinary teams to enhance throughput, safety, and patient experience.

Qualifications

• Associate Degree in Nursing required.
• Bachelor's Degree or higher preferred.
• 2-4 years of experience in closely related field required.
• 2-4 years of previous leadership experience preferred.

Responsibilities

• Oversees daily operations of the Emergency Department, ensuring efficient patient flow and quality care.
• Supervises nursing and support staff, ensuring compliance with standards and policies.
• Collaborates with leadership to achieve quality, safety, and performance goals.
• Coordinates patient throughput and bed management with physicians and departments.
• Responds to emergencies and staffing issues with sound judgment and leadership.

Skills

Leadership

Communication

Team collaboration

Time management

Problem solving

Regulatory compliance knowledge

Analytics/data interpretation

Staff development

Education

Associate Degree in Nursing

Bachelor's Degree or higher

Tools

Healthcare software

Google/Microsoft platforms

Job description

Benefits/ Why You'll Love Working Here

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy.
• Future Security – 401(k) with employer matching to help you build long-term financial stability.
• Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.
• Paid Time Off – Generous EIB and vacation time to support work-life balance

Job Summary

The Manager, Emergency Department oversees daily operations, nursing care delivery, and staff management within the Emergency Department. This role focuses on fostering a culture of excellence in patient care, quality outcomes, and employee engagement. The Manager collaborates with leadership and interdisciplinary teams to ensure operational efficiency, compliance with regulatory standards, and the achievement of organizational goals in quality, safety, growth, and financial performance.

Essential Functions

• Oversees daily operations of the Emergency Department, ensuring efficient patient flow, optimal resource utilization, and delivery of safe, high-quality, and compassionate care.
• Supervises and evaluates nursing and support staff, ensuring compliance with clinical standards, hospital policies, and professional practice guidelines.
• Collaborates with the Director and interdisciplinary teams to establish and achieve departmental goals related to quality, safety, patient experience, and operational performance.
• Collaborates with physicians, ancillary departments, and hospital leadership to coordinate patient throughput, optimize bed management, and reduce delays in care.
• Responds promptly to emergencies, patient concerns, or staffing issues, exercising sound judgment and leadership under pressure.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree in Nursing required
• Bachelor's Degree or higher preferred
• 2-4 years of experience in closely related field required
• 2-4 years of previous leadership experience preferred

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• PALS - Pediatric Advanced Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• CEN - Certified Emergency Room Nurse preferred or
• ENPC - Emergency Nursing Pediatric Certification preferred

Why Work at Bluffton Regional Medical Center?

At Bluffton RMC, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.