Manager, Electrification Operations

Sunrun Installation Services, Inc.

Illinois

On-site

USD 109,000 - 145,000

Full time

13 days ago

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Benefits offered by this job

Medical/Dental/Vision Insurance

401k Plan + Company Match

Stock Purchase Plan

Paid Vacations/Holidays

Paid Baby Bonding Leave

Employee Discounts

PowerU - 100% Funded Education Program

Employee Donation Matching

Volunteer Hour Rewards

Job summary

Sunrun Installation Services, Inc. seeks an Electrification Manager to oversee residential solar installation crews and inspectors, ensuring safety, quality, efficiency and an exceptional customer experience on site.

You'll mentor field staff, optimize crew structure, manage KPIs, and coordinate with operations and customer success to keep projects on schedule while upholding electrical and construction standards.

Qualifications

Bachelor’s degree or equivalent.
5+ years construction experience with 2+ years in leadership.
Valid driver’s license and clean driving record.
21+ years old with CPR and First Aid certifications up to date.
Electrical Journeyman and/or General Construction certification preferred.
Strong safety, training, and people skills.
Ability to manage KPIs and branch performance.

Responsibilities

Deliver against installation and inspection volume forecasts with safety and quality KPIs.
Provide safety training and equipment to branch team.
Apply Best Practices across branch operations.
Ensure excellent customer experience and handle escalations.
Maintain knowledge of electrical/construction codes and serve as SME.
Forecast installation demand and manage capacity.
Coordinate with Customer Success to execute schedule.
Organize crew structure for productivity.
Lead training of field staff in safety and quality.
Conduct safety inspections and provide feedback to stakeholders.

Skills

Leadership

Communication

People management

Safety training

Project management

Electrical knowledge

Construction knowledge

Data analytics

Forecasting

Training & development

Education

Bachelor’s degree or equivalent

Tools

Oracle

Salesforce

Excel

Anaplan

Workday

OneSunrun dashboards

Job description

At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Who We Are

We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.

Overview

The Electrification Manager is a Field leadership position overseeing multiple solar (photovoltaic) installation crews and inspection personnel. The Electrification Manager is responsible for ensuring the Safety, Quality, Efficiency, and Customer Experience of residential solar installation projects that are completed by the field installation crews, as well as for organizing, motivating, managing, and training the crews in the field on a daily basis. The Electrification Manager will have a track record of proven leadership abilities (communication, relationship building, training & development, employment decisions) as well as solar installation management experience. The Electrification Manager will be accountable to key performance metrics.

Responsibilities

Deliver against a committed installation and inspection volume forecast regularly, consistently, and against specific performance metrics such as safety, customer satisfaction, quality, productivity, and installation start to inspection complete cycle time.
Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position
Ensure that "Best Practices" are being consistently applied throughout the branch operations
Work to ensure that we are delivering an excellent customer experience and escape customer concerns as necessary. This may include remove and replace projects
Maintain advanced knowledge of electrical and general construction codes, and be the construction subject matter expert for the branch
Work with the Director, Electrification Operations to provide accurate installation forecasts and branch performance reporting and increase or decrease construction capacity as needed
Work closely with the Customer Success Specialist to ensure the efficient execution of the construction schedule
Organize and optimize crew structure and work schedule for highest productivity
Conduct pre-construction project reviews to determine resource requirements of the project
Clearly understand and communicate installation Key Performance Indicator (KPI) targets and results, along with any construction incentive contests
Review crew KPIs and provide feedback and performance management for field staff
Lead and assist in the training of the field construction staff including; safety, quality, customer service, efficiency and administrative responsibilities
Conduct quality control and safety inspections providing feedback to the construction staff, the Engineering Department, and the Director, Electrification Operations
Ensure all projects are being completed with a high level of safety and quality
Quickly and accurately handle required administrative duties including but not limited to: training documentation, inspection documentation, project documentation completion, field purchase orders and timecard data entry
Conduct weekly safety "Tool Box Talk" meetings to ensure the proper use of electrical safety practices, fall protection and PPE
Work closely with the Warehouse personnel to ensure crews are accurately and efficiently stocking/restocking installation vehicles and project materials
Relate to the public and to customers in a professional, courteous and respectful manner, appropriately responding to their complements, questions and concerns
Manage the inspection technicians, holding them accountable to key KPIS and ensuring inspection capacity is staffed to reduce backlog and achieve expedient inspection completions
Depending on branch needs, may be responsible for documenting and completing service calls
Assist on project installations ensuring their successful completion as needed

Qualifications

Bachelor’s degree or equivalent
Minimum f 5 years of construction experience, with a minimum of 2 years in a leadership role (renewables a plus)
Must maintain a clear driving record with the ability to pass a driving background check.
Must be 21 years of age and possess a valid driver’s license.
Valid state or local Electrical Journeyman and/or General Construction certification or license preferred.
Depending on state requirements an Electrical Journeyman certification or license may be required
Must maintain a clean driving record with the ability to pass a driving background check.
Must be 21 years of age and possess a valid driver’s license
Have CPR and First Aid certifications up to date and keep maintained for purposes of continued employment (class costs are reimbursable by the company)
Creates safety-driven culture
Managing and leading others: Builds a high performing, motivational environment through setting expectations, driving accountability, developing and empowering team members, and managing change.
Excellent people skills with the ability to attract and retain talent
Cross-functional collaboration and impact: Builds positive cross-functional working relationships and drives continuous improvement.
Acts as a team player to achieve business goals
Personal excellence: Strong work ethic, demonstrated credibility, reliability, integrity and trustworthiness
Functional/technical expertise: Construction/electrical/PV installation knowledge, understanding of sales process, volume and headcount forecasting, and ability to gather, analyze and interpret data
Proficiency in software & analytics tools, especially Oracle, Salesforce, BI, Excel, Anaplan, Workday and OneSunrun dashboards
Understands solar industry trends and best practices
Operationally focused; detailed oriented but able to grasp the big picture

Physical Demands

Have full range of mobility in upper and lower body
Be able to work in various positions, including, but not limited to: stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time
Be able to lift, pull and push materials and equipment to complete assigned job tasks
Be able to lift 50 pounds of weight frequently throughout assigned workday
Ability to set up, secure and climb a 20 foot ladder onto rooftops of various angles and surfaces
Ability to work in outdoor weather conditions
Have adequate visual and hearing acuity to follow instructions; operate machinery and equipment; and determine accuracy of the work assigned
Ability to work for extended periods of time on surfaces of various heights and angles
Operate office equipment including computers
Travel commercially as directed or required
Work safely on construction jobsites, and warehouses

Starting salary/wage for this opportunity: $108,621.45 to $144,828.60

Compensation decisions will not be based on a candidate's salary history.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

Sunrun Inc. (Nasdaq: RUN) is the nation’s leading home solar, battery storage, and energy services company. We believe in the power of solar energy to make a real difference in our world. Together, we can tackle the challenges ahead, knowing that every step towards clean energy counts.

Join us on this journey towards a more sustainable tomorrow.

Perks & Benefits