Manager, Education Participant Engagement

Museum of Flight; Seattle (WA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading museum in Seattle seeks a Program Manager for Participant Engagement to enhance educational programs for school-age learners. This role involves managing program development, collaborating with stakeholders, and fostering inclusive experiences. The ideal candidate has a strong background in education and program management, with a focus on community engagement and data-driven decision-making.

Benefits

Medical, dental, vision insurance

403(b) retirement plan with 5% match

Paid time off including sick leave and vacation

Employee Assistance Program

Qualifications

• Five years of strong program development experience in education and/or museum settings.
• Three years of experience successfully leading large and small teams.

Responsibilities

• Oversee development and evaluation of programs for school-age learners.
• Lead collaboration with internal and external stakeholders for program design.

Skills

Communication

Collaboration

Customer-service mindset

Education

Bachelor’s degree in Education, Business, Human Resources, or related field

Job description

Manager, Education Participant Engagement

Job Category: Education

Requisition Number: MANAG001451

Apply now

• Posted : May 9, 2025
• Full-Time

Locations

Showing 1 location

Seattle Campus
The Museum of Flight
9404 East Marginal Way South
Seattle, WA 98108, USA

Seattle Campus
The Museum of Flight
9404 East Marginal Way South
Seattle, WA 98108, USA

The Program Manager for Participant Engagement at The Boeing Academy for STEM Learning (BASL), the education division of The Museum of Flight, supports the mission of the Museum by leading education-focused participant engagement and integrating learnings and research-based educational best-practices into our programs. The Participant Engagement Manager is responsible for the management and success of programs for school-age learners, with the aim of fostering their relationship with the Museum, well as explore aerospace-related education and career pathways. Aligning with our vision and mission, this role leads the Museum’s Connections programs, and education volunteers (i.e., mentors) in support of education programs and enduring relationships with the Museum. This person will lead for cross-departmental education program participants, program alumni, and education volunteer-related data analytics. Balancing the creative process of programmatic design, research-based best-practices for working with diverse learners, and the organized process of managing, this position is responsible for building and delivering programs that are marketable, feasible, and scalable for a diversity of learners.

This person is a key member of the Museum’s Boeing Academy for Museum Learning (BASL) leadership team and will help ensure BASL mission and values are represented in programming. Critical to their success, this role leads their work with attention and focus on building diverse and inclusive experiences.

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

• Oversee and manage the development, implementation, and evaluation of programs for school-age learners and their caregivers, educators, and Museum volunteers (i.e., mentors).
• Lead the collaboration with internal stakeholders (staff and volunteers) and external partners, agencies, and organizations in designing, refining, and evaluating education programs that are aligned to Museum strategic initiatives, and BASL goals.
• Supervisory responsibilities; collaborate with department leadership to manage program team of staff, mentors, and/or volunteers including recruiting, hiring, training, coaching, feedback, developing work plans, and staff evaluations.
• Work collaboratively with Museum-wide community engagement initiatives to engage and build relationships with the surrounding community in effort to recruit program participants.
• Collaborate with Marketing department to develop relevant promotional campaigns targeting diverse audiences as well as develop strategies for continued communication with Connections members and BASL program alumni.
• Lead BASL department in establishing and utilizing participant related data systems including participant, alumni, and volunteer tracking; program evaluation; Community engagement (e.g., CRM systems.
• Collect, review, and assess data including program evaluations to understand and implement changes to assigned program area(s) to refine objectives and better support audiences; draft engagement reports and summaries as needed.
• Establish and guide the onboarding and participation of education-focused volunteers/mentors.
• Create, manage, and track related programming budget and financial goals.
• Perform other duties as assigned.

Qualifications

Education & Experience

• Bachelor’s degree in Education, Business, Human Resources, or related field, preferred. A combination of education and relevant work experience may be considered in lieu of degree.
• Five (5) years of strong program development experience, preferably in education and/or museum settings, including management and budgetary responsibilities.
• Three (3) years of experience successfully leading large and small teams in the planning and implementation of programs and events.
• Previous instructional experience in non-traditional, formal and/or informal educational settings, STEM fields, preferred.

Knowledge

• Practical knowledge of education standards and practices.
• Proven knowledge of best practices in teaching and learning which actively engages students, families, and educators.
• Proven knowledge of best practices in engaging with STEM and/or related industry professionals.
• Practical knowledge of aviation and aerospace is highly preferred.

Skill

• Demonstrated ability to effectively work independently as well as in a collaborative team environment with a wide variety of individuals and departments.
• Demonstrates strong interpersonal skills: effective verbal and written communication.
• Demonstrated experience facilitating programs to school-age learners, families, and educators.

Abilities

• Demonstrated ability to effectively work independently as well as in a collaborative team environment with a wide variety of individuals (e.g., staff, volunteers, and community partners) and Museum departments.
• Customer-service mindset with the ability to work among a diverse population including all levels of staff, learners, families, educators, vendors, and volunteers.
• Ability to establish solid working relationships, both internally and externally
• Ability to lead and manage small- and large-diverse groups through successful planning and implementation of programs and events.
• Demonstrates having a creative, entrepreneurial, and mission-driven aptitude.

License & Certification

• Must possess a current driver’s license and acceptable driving record.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works primarily Monday through Friday with flexibility for evening and variable hours based on Museum need.
• Onsite attendance is essential to perform some of the duties of this position.
• Local and some out of area travel is expected for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office conditions apply including lengthy periods of sitting or standing.
• Ability to occasionally move through physical Museum campus and program spaces.
• Occasionally and properly lift up to 50 pounds with or without assistance.
• The ability to bend, carry, reach to the side, front and overhead, push, pull, focus, walk, stand, twist, and squat are f •Normal office conditions apply including lengthy periods of sitting or standing.
• Ability to occasionally move through physical Museum campus and program spaces.
• Occasionally and properly lift up to 50 pounds with or without assistance.
• The ability to bend, carry, reach to the side, front and overhead, push, pull, focus, walk, stand, twist, and squat are frequent requirements in an educational program setting.

The Museum of Flight offers full-time employees a generous and comprehensive benefits package which includes medical, dental, vision, flexible spending accounts, a 403(b) retirement plan with a 5% match after 1 year of service, Employee Assistance Program, as well as company paid life insurance, Accidental Death and Dismemberment, and long-term disability.

Paid-Time Off

Our paid time-off plans include 2 weeks of accrued sick leave and 2 weeks of vacation (80 hours each) per year, 10 paid holidays, and 2 floating holidays.

Compensation

The pay range for this position is $30.00 to $41.00 depending on experience.

Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).

The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.

Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.

This organization participates in E-Verify.

#LI-EA1

#li-onsite

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.