Manager, Distribution Reliability

Entergy; New Orleans (LA); On-site; USD 120,000 - 180,000; Full time

Job summary

Entergy New Orleans, LLC seeks a Manager, Distribution Reliability to lead Distribution Operations teams and drive reliability programs across the region. The role focuses on coordinating with Asset Management and Grid Modernization to deliver enhanced system performance and customer value.

Responsibilities include overseeing budgets, prioritizing initiatives, and aligning with the company’s distribution strategy. This role emphasizes leadership, safety, and effective stakeholder collaboration.

Qualifications

• Bachelor of Science degree in Engineering or related field and 6+ years' experience in utility operation, or 10+ years' experience in lieu of degree.

Responsibilities

• Provides leadership and direction to the workgroups within Distribution Operations.
• Oversees reliability improvement plans and budget priorities.
• Partners with Asset Management to execute reliability programs across the Operating Company.
• Develops KPI-driven reporting and maintains project timelines and resource plans.
• Collaborates with Grid Modernization, Planning, and Engineering to align distribution reliability strategy.

Skills

Leadership

Budget management

Project management

Communication

Education

Bachelor's degree in Engineering or related field

Job description

Job Title

Manager, Distribution Reliability

PS Job Title

Manager, Distribution Reliability

Work Place Flexibility

Onsite

Legal Entity

Entergy New Orleans, LLC

Job Summary/Purpose

• This position is critical driver in improving overall reliability in each region. It has responsibility for the implementation of Asset Management programs and for consistent applications of system programs to ensure all jurisdictions follow system guidance.
• This position will be a leader ensuring successful coordination and execution of the jurisdiction reliability plans in an effort to meet company reliability goals as well as the regulatory expectations.
• This position will also be instrumental with ensuring alignment with the company’s overall distribution strategy in an effort to achieve operational excellence, ultimately for the benefit of all customers.
• This position will play a key role in changing the approach, philosophy, and mindset on how we plan, invest, operate, and maintain the distribution system while recognizing and monitoring the rapid pace of technology and evolution of customer expectations.
• This position will be a part of delivering a smarter energy future for our customers. We will focus on better system performance, more service options, more flexibility, interoperability, and more line capacity for added distributed generation (DG) and distributed energy resources (DER) while continuing to focus on the affordability of service.

Job Duties/Responsibilities

• Provides leadership and direction to the workgroups within Distribution Operations organization.
• Promotes partner for prioritization of initiatives through Regions and Operating Company.
• Provides oversight, analysis, and recommendations that impact priorities related to the distribution reliability budget.
• Partners with the Asset Management group to administer and execute reliability improvement plans throughout the Operating Company.
• Provides status reports and scorecards including contract resource spending forecast along with project construction and timeline status.
• Supports the Storm Response program, including preparedness and training initiatives.
• Provides support to Operations leadership in overall operations.
• Responsible for coordination with other teams regarding the distribution reliability strategy which includes ensuring alignment with Grid Modernization efforts and associated reliability projects and asset performance throughout the jurisdiction, as well as coordinating with groups such as Asset Management, Distribution Automation, Planning, etc.
• Works closely with the Engineering and Asset Management groups to develop working forecast based upon revenue, mandated, and approved internal identified projects for optimal contract resource plan.
• Orchestrates the prioritization and coordination of reliability activities with an emphasis on project selections providing the greatest benefit (value targeted, risk mitigated).
• Provides direction and oversight of all reliability-related system inspections, design, and construction activities.
• Provides leadership to Network reliability discussions and associated activities, including but not limited to outage data review to identify root cause and establish appropriate remediation plans, engineering activities, etc.
• Strengthen proactive reliability culture and associated employee behaviors that support both short- and long-term reliability efforts
• Fosters an environment focusing on continuous improvement in Human Performance and Change Management.
• Coordinates with Planning and Performance Assurance (PPA) to develop KPIs necessary to monitor ongoing system performance and adherence to plan execution. Monitors assigned components of the reliability plan and ensures plans are delivering expected value benefit from conception to completion.
• Assists with regulatory responses, analysis, and reporting as needed. Ensures availability of all necessary internal/external reporting, including support with providing necessary ongoing plan info and system performance tracking to key external stakeholders.
• Develops future technical leaders through mentoring and challenging assignments.
• Develops strong relationships with internal and external stakeholders to foster open communications (Power Delivery T&D, Engineering, Customer Service, Public Affairs, Communications, Regulatory, Transmission, etc.). Able to represent Entergy at meetings with regulators, customers, and at community outreach events.
• Provides financial oversight of plan execution and establishes necessary cost controls to ensure projects remain on budget.

Minimum Requirements

Minimum education & experience required of the position

Bachelor of Science degree in Engineering or related field AND 6+ years' experience within utility operation; OR, in lieu of degree, 10+ years' experience within utility operation

Desired

• Transmission or Distribution supervisory experience
• Experience in the utility industry (e.g. Transmission or Distribution design, operations, construction, or reliability)
• Project and/or program management experience
• Professional Engineer license

Required

• Demonstrated commitment to safety
• Excellent leadership skills
• Excellent oral and written communication skills
• Ability to foster and adapt to change
• Ability to monitor and manage departmental budgets

Primary Location

Louisiana - New Orleans Louisiana : New Orleans

Job Function

Corporate

Relocation Option

No Relocation Offered

Union description/code

Non BARGAINING

Number of Openings

1

Travel Percentage

25% to 50%

EEO Statement

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.