Manager, Dining Room

Covenant Living Communities and Services; Denver (CO); On-site; USD 61,000 - 81,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employer paid group term life and disa

PTO & six paid holidays

403(b) with 3% employer match

Fitness center use at most facilities

Voluntary benefits: Life, AD&D, etc.

Tuition assistance and scholarships

Employee assistance program

Home/auto insurance discount

Job summary

Covenant Living Communities and Services is seeking a Dining Room Supervisor to oversee daily dining operations in our senior living community in Denver, CO. The role focuses on delivering exceptional customer service, managing inventory, and ensuring compliance with safety and sanitation standards.

You will train and mentor staff, lead process improvements, and work weekends/holidays as needed to maintain high dining room standards.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree preferred.
• Food Handlers certification required (if not current, must obtain within 1st week).
• ServSafe Manager certification preferred.

Responsibilities

• Directs daily operations of dining room service and delivery.
• Oversees inventory of food, equipment, and dining room supplies.
• Ensures dining room is clean, stocked and provides excellent customer experience.
• Ensures compliance with sanitation guidelines and health regulations.
• Trains, coaches and mentors staff with a hospitality orientation.
• Establishes operating and safety standards; implements process improvements.

Skills

Leadership

Customer service

Operations management

Budget management

Food safety regulations

Communication

Problem solving

Conflict resolution

Education

High school diploma or equivalent

Associates degree

Bachelor's degree

Tools

Food Handlers certification

ServSafe Manager certification

Job description

Provides supervision of service operations on dining operations in the Dining Room to ensure customer enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth.

Directs daily operations of food delivery and service operations of the Dining Room. Ensure employees have appropriate equipment, inventory, and resources to perform their jobs.

Includes overseeing all dining room operations, such as waited table service, food bars, and buffet lines.

Manages inventory, including food, equipment, and dining room supplies.

Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers.

Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements.

Train, coach and mentor employees with an active customer hospitality orientation.

Establish and maintain operating and safety standards. Implement process improvements.

Required Degree

High school diploma or Equivalent

Preferred Degree

Associates degree or Bachelor's degree

Certificate(s)

• Food Handlers certification, required (if not current, must obtain within the 1st week of employment)
• ServSafe Manager certification, preferred

Experience

• 3+ years of work experience in dining is required
• 1+ year of experience leadership is required
• 1+ year of dining room operations is preferred
• 1+ year of catering / event experience is preferred

Knowledge, Skills and Ability

• Must be willing and able to work weekends and holidays, as needed.
• Knowledge of budget management including labor and inventory costs.
• Strong customer service and conflict resolution skills.
• Strong operations knowledge in food, beverage, and hospitality.
• Strong leadership, decision-making, and problem-solving skills.
• Strong knowledge of food safety regulations and quality control.
• Excellent communication and interpersonal skills.

Physical Requirements

• Specific physical characteristics and abilities are required to perform the work. Such as, above average agility and dexterity, long periods of walking, standing, bending, stooping. Ability to lift and / or carry moderately heavy items (up to 30 pounds). Mobility in and around the Dining Room and Kitchen is expected.

Compensation Pay Range

$60,600.00 - $81,450.00 per year

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $60,600.00 - $81,450.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
  • Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.