Manager, Dining Operations

Covenant Living Communities and Services; Santa Barbara (CA); On-site; USD 74,000 - 103,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life and disability insurance

PTO & six paid holidays

403(b) with 3% employer match

Fitness center access

Life & AD&D

Tuition assistance and scholarships

Employee assistance program

Legal services, home/auto insurance, &

Pet Insurance

Job summary

Covenant Living Communities and Services is seeking a Dining Services Leader to supervise daily dining operations, ensuring resident satisfaction and adherence to safety standards. The role involves managing inventory, coordinating with kitchen staff and a registered dietician, and driving efficiency and service quality across the dining rooms.

Candidates should have 2+ years in dining and 3+ years in leadership.

Qualifications

• High school diploma required.
• Associates' degree preferred.
• CDM licensure preferred; company will sponsor the educational program to obtain licensure within 12 months.

Responsibilities

• Supervise daily dining service operations and staff.
• Ensure sanitation, safety, and regulatory compliance.
• Manage inventory, equipment, and dining room supplies.
• Control costs and manage budget to meet targets.
• Coach and mentor employees to improve performance and retention.
• Collaborate with kitchen team and registered dietician.
• Oversee presentation, portioning, and service quality.
• Implement process improvements.

Skills

Team motivation

Difficult conversations

Staff coaching

Front & back of house

Education

High school diploma

Associates' degree (preferred)

CDM licensure (preferred; sponsorship)

Job description

We Are Inspired to Serve. Join us!

Provides supervision of service operations for food preparations and service operations to ensure resident enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Emphasis on safe and efficient food preparation and service delivery within multiple levels of care.

Provides supervision of service operations for food preparations and service operations to ensure resident enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Emphasis on safe and efficient food preparation and service delivery within multiple levels of care.

Directs daily operations of food service operations to ensure employees have appropriate equipment, inventory, and resources to perform their jobs. Includes supervision of all dining room operations, such as waited table service, food bars, and buffet lines. Includes supervision of all food preparation operations in cooperation with kitchen team and registered dietician.

Manages inventory, including food, equipment, and dining room supplies. Manages the budget by controlling costs and complying with budget requirements and making adjustments when necessary.

Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers.

Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements.

Train, coach and mentor employees with an active customer hospitality orientation.

Establish and maintain operating and safety standards. Implement process improvements.

Oversees the preparation, portioning, garnishing, presentation, and safe storage of food.

Ensures that kitchen equipment, storage facilities, and dining room are sanitary, neat, and organized.

Required Degree: High school diploma

Preferred Degree: Associates' degree

Certificate(s)

• Food safety certification, renewed every 3 years or as required.
• CDM licensure preferred; Company will sponsor the educational program to get the candidate licensed as a CDM within the first 12 months of employment.

Experience

• 2+ years of work experience in dining
• 3+ year of experience leadership is preferred
• Exposure to dining room operations and kitchen operations is preferred (Experienced in both front of the house and back of the house operations).

Knowledge, Skills And Ability

• Ability to motivate and energize teams.
• Ability to effectively navigate difficult conversations.
• Ability to effectively interact with staff and residents in order to positively influence staff retention and resident satisfaction.
• Effectively assists in sourcing, interviewing, training, onboarding, and retention of staff. Build the bench of qualified staff in order to minimize disruption of service related to fluctuations in staff.

Dining

Compensation Pay Range

$73,994.00 - $103,010.00 per year

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $73,994.00 - $103,010.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.