Manager Digital Systems Deployment-Orthopaedics Duration Based

Johnson & Johnson; Raynham (MA); Hybrid; USD 102,000 - 177,000; Full time

Benefits offered by this job

Vacation time and sick time benefits

Parental Leave

Volunteer Leave

401(k) retirement plan

Job summary

Johnson & Johnson is seeking a Manager, Digital Systems Deployment—Orthopaedics, to lead deployment and adoption of Supply Chain digital platforms in the Americas (US, Canada, LATAM). The role partners with Sales, Marketing, Operations, and Supply Chain to enhance inventory visibility and customer experience, including training and data integrity.

Location flexibility between West Chester, PA and Raynham, MA with remote options considered case-by-case.

Qualifications

• Minimum of Bachelor’s degree required.
• 6–8 years experience in medical supply chain, digital platform deployment, or related operations roles.
• PMP or Prosci experience is a plus.
• Proven track record to lead cross-functional programs and influence without direct authority.
• Strong data analysis and reporting skills (Excel and BI tools).
• Excellent written/verbal communication and stakeholder presentation experience.
• Self-starter, able to prioritize in ambiguous settings and manage multiple deployments concurrently.

Responsibilities

• Lead end-to-end deployment and ongoing support of the Supply Chain digital platform for America’s markets; drive adoption targets and service-level objectives with commercial field teams.
• Define, track and report metrics and present results to stakeholders and leadership.
• Lead discovery sessions with internal and external customers to identify use cases that improve inventory optimization and platform expansion.
• Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates; manage release readiness and rollout communications.
• Own onboarding, training materials and end-user engagement plans; run training sessions and enablement for field teams.
• Maintain and improve platform data integrity; investigate root causes of data issues and drive corrective actions across systems and processes.
• Apply project, change and customer management to scale platform usage and remove adoption blockers in a matrixed environment.
• Support identification and quantification of cost, efficiency, and effectiveness improvements enabled by the platform.

Skills

Project management

Change management

Data analysis

Stakeholder communication

Cross-functional leadership

MS Excel / BI tools

PM tools / PMO

Education

Bachelor’s degree

Tools

PM software

Flowcharting tools

MS Excel

BI tools

Job description

Job Function

Project/Program Management Group

Job Sub Function

Project/Program Management

Job Category

Professional

All Job Posting Locations

Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description

DePuy Synthes is hiring for a Manager Digital Systems Deployment-Orthopaedics to be located in West Chester, PA, or Raynham, MA! Remote work options may be considered on a case-by-case basis and if approved by the Company for United States of America based candidates. This is a duration-based position concluding on December 31st 2027. This position is eligible for severance. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech. Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. The Manager, Digital Systems Deployment owns deployment, adoption, and operational support of Supply Chain digital platforms across the Americas (US, Canada, LATAM). This role partners with Sales, Marketing, Business Operations, and Supply Chain to drive platform adoption, improve inventory visibility and customer experience, and translate user needs into prioritized product enhancements. The Manager will also lead training/onboarding, stakeholder reporting, and collaborate with engineering to test and deploy software/hardware updates.

Key Responsibilities

• Lead end-to-end deployment and ongoing support of the Supply Chain digital platform for America’s markets; drive adoption targets and service-level objectives with commercial field teams
• Define, track and report metrics (e.g., tagging %, pinging %, data accuracy %, etc.) and present results to stakeholders and leadership
• Lead discovery sessions with internal and external customers to identify use cases that improve inventory optimization and platform expansion
• Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates; manage release readiness and rollout communications.
• Own onboarding, training materials and end-user engagement plans; run training sessions and enablement for field teams
• Maintain and improve platform data integrity; investigate root causes of data issues and drive corrective actions across systems and processes
• Apply project, change and customer management to scale platform usage and remove adoption blockers in a matrixed environment
• Support identification and quantification of cost, efficiency, and effectiveness improvements enabled by the platform

Additional Responsibilities

• Provide backup support for the platform and data lead as required
• Participate in platform daily and weekly meetings to reflect status of accounts
• Support other digital platform initiatives as required

Qualifications

Education

• Minimum of Bachelor’s degree required

Experience And Skills

Required

• Minimum of 6-8 years experience in medical supply chain, digital platform deployment, or related operations roles
• Proven project and change management experience in a matrixed organization (PMP or Prosci experience is a plus)
• Proven track record to lead cross-functional programs and influence without direct authority.
• Strong data analysis and reporting skills (comfortable with Excel and BI tools).
• Excellent written/verbal communication and stakeholder presentation experience.
• Self-starter, able to prioritize in ambiguous settings and manage multiple deployments concurrently

Preferred

• Supply Chain experience in healthcare environment or medical device distribution
• Direct customer-facing or field support experience
• Advanced MS Excel proficiency (lookup functions, pivot tables, basic macros), familiarity with data import workflows
• Project Management experience / proficiency working with project management & flowcharting tools

Other

• English Fluency is required
• Up to 40% domestic travel required

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource

Preferred Skills

• Agile Decision Making
• Agility Jumps
• Analytics Insights
• Cross-Functional Collaboration
• Expectation Management
• Leadership
• Organizational Project Management
• Organizing
• Process Improvements
• Program Management
• Project Management Methodology (PMM)
• Project Management Office (PMO)
• Project Management Tools
• Project Reporting
• Quality Assurance (QA)
• Statement of Work (SOW)
• Technical Credibility

The anticipated base pay range for this position

$102,000.00 - $177,100.00

Additional Description For Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits