Manager Digital Services Website Technical Team

Intermountain Healthcare; Salt Lake City (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Manager of Digital Services to lead a team in enhancing their digital platforms. The role involves overseeing software development, managing agile processes, and collaborating with various departments to meet digital goals. Ideal candidates will have a strong background in software engineering and project management, with a focus on delivering high-quality digital solutions. This position offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive Benefits

Wellness Programs

Work-Life Balance

Qualifications

• Experience in digital, software engineering, or technical product management roles.
• Proven agile project management skills and ability to prioritize effectively.

Responsibilities

• Manage the software development lifecycle activities and agile processes.
• Oversee complex digital projects from concept to launch.
• Continuously improve website channels based on insights and data.

Skills

Digital Channels

Agile Project Management

Capacity and Resource Management

Software Engineering

People Management

Creative Thinking

Interpersonal Skills

Effective Written Communication

Analytical Thinking

Budget Management

Education

Bachelor’s Degree in Computer Science

Tools

React

C#

Job description

**Job Description:**

The Manager of Digital Services is a leadership role responsible for guiding a team of technical professionals, including software engineers, technical analysts, and scrum masters, to manage the Intermountain Health website. This position collaborates closely with Digital Technology Services and partners with Marketing, Consumer Experience, and Operations to achieve regional and system-wide digital goals.

**Essential Functions:**

1. Ensure completion of software development lifecycle activities, including design reviews, unit testing, build, and release management.
2. Oversee agile processes and ceremonies, adopting best practices and enterprise standards.
3. Collaborate with the design team to document technical architecture and implementation requirements.
4. Develop and assess digital work plans based on enterprise objectives, business plans, and consumer/caregiver needs, using quantitative and qualitative data.
5. Implement and manage digital work plans, overseeing team work and capacity.
6. Continuously improve website channels based on insights and data to optimize performance.
7. Prioritize and advance multiple projects independently and collaboratively.
8. Manage complex, matrixed digital projects from concept to launch, ensuring objectives are met and results are measured.
9. Build stakeholder relationships to support digital objectives.
10. Assist in scoping and evaluating digital projects to meet operational and strategic criteria.
11. Support budget management.
12. Spend up to 25% of time coding or developing custom software.

**Skills:**

1. Expertise in digital channels, including websites
2. Proficiency in agile project management
3. Capacity and resource management skills
4. Software engineering capabilities
5. People management skills
6. Creative thinking
7. Strong interpersonal and presentation skills
8. Effective written communication, including creating presentations
9. Analytical thinking skills
10. Budget management

**Qualifications:**

**Required:**

• Experience in digital, software engineering, or technical product management roles
• Effective oral and written communication skills
• Proven agile project management skills and ability to prioritize effectively
• Experienced coder capable of delivering software features and fixes on time and aligned with strategy

**Preferred:**

• Bachelor’s degree in computer science, technology, or related field from an accredited institution
• Experience leading technical teams
• Expertise in React or similar JavaScript frameworks and proficiency in C#

**Physical Requirements:**

• Visual acuity for reading and assessing information
• Verbal communication with providers, colleagues, and patients
• Manual dexterity for manipulating equipment and extensive computer use

**Location:** Key Bank Tower, Lake Park Building

**Work City:** West Valley City

**Work State:** Utah

**Scheduled Weekly Hours:** 40

The hourly rate ranges from $50.22 to $77.53, depending on experience. We offer comprehensive benefits promoting wellness and work-life balance. Learn more at https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer. We are committed to diversity and inclusion in our hiring practices.

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All positions are subject to closing without notice.