Manager, Digital Sales Operations

NBCUniversal; Chicago (IL); Hybrid; USD 105,000 - 120,000; Full time

Job summary

NBCUniversal seeks a Manager of Digital Sales Operations to lead a team responsible for ad sales campaigns across digital platforms. This mid-senior level role involves team management, troubleshooting technical issues, and enhancing workflow processes. Candidates should have a Bachelor's degree and extensive experience in Ad Operations, along with strong communication and analytical skills.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid leave

Tuition reimbursement

Various discounts and perks

Qualifications

• 5+ years of experience in Ad Operations.
• Strong understanding of digital video distribution and ad technology.
• Exceptional organizational and multi-tasking skills.

Responsibilities

• Manage a team of Campaign Managers for ad sales campaigns.
• Troubleshoot delivery and technical issues.
• Develop strategic relationships with business partners.

Skills

Ad Operations

Project Management

Troubleshooting

Communication

Analytical Skills

Education

Bachelor's Degree

Tools

Google Ad Manager

Operative

Freewheel

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Manager of Digital Sales Operations will lead a team of Campaign Managers responsible for setup, trafficking and optimization of Ad sales campaigns across all NBCU Digital properties. The Manager will work closely with Sales Management, Ad Platforms, Planning, Product and DBS teams to lead ad integration efforts and provide best customer service in class. This role will be charged with managing ad operations efforts across NBCU’s digital apps, websites, mobile, set-top box, off-platform distribution partners and emerging products and platforms.

Duties And Responsibilities

• Day-to-day team management including onboarding, growth and development of direct reports made up of Campaign Managers
• Drive team efficiency to meet SLA’s and other key business metrics
• Proactively troubleshoot delivery and technical issues to ensure revenue recognition.
• Communicate technical issues in a manner that is easy for a non-technical audience to understand
• Provide training (troubleshooting delivery issues, understanding delivery priorities, optimization of campaigns, ad products, etc.) to Sales and Sales Operations as needed
• Develop strategic relationships with our business partners and vendors
• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)
• Contribute to Leadership meetings and strategic planning for Sales Operations organization
  
  

Qualifications

Qualifications:

• Bachelors Degree or equivalent experience
• 5+ years Ad Operations experience
• Ad serving/ad technology fundamental knowledge in industry tools including Google Ad Manager, Operative and Freewheel.
• Understanding of linear and digital video distribution, SVOD and MVPD landscape
• Excellent organization, multi-tasking and prioritization skills.
• Must be an exceptional Specialist that has demonstrated ability to improve and follow process, troubleshoot issues, communicate effectively to management, and serve has a leader amongst their peers.
• Strong understanding of common digital platform capabilities including desktop, mobile, video required as well as web technologies and technical architectural needs including HTML5, CSS3, Responsive Design
  
  

Eligibility Requirements

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
  
  

Desired Characteristics

• Knowledge of Google Ad Manager, OpOne, and/or Freewheel is preferred
• Excellent ability to project manage initiatives
• Strong functional knowledge of Copy/Logs/Schedule/Web ability
• Proven computer skills and knowledge of Microsoft Office Products (Microsoft Excel, Word, PowerPoint, etc.)
• Detail orientation, commitment to quality work product and well organized.
• Strong analytical and problem-solving skills
• Ability to work independently and multi-task
• Team player to participate and support needs of entire team
• Possess a positive attitude
  
  

Additional Requirements

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $105,000 - $120,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising

• Industries

  Broadcast Media Production and Distribution, Entertainment Providers, and Media Production

Referrals increase your chances of interviewing at NBCUniversal by 2x

Sign in to set job alerts for “Digital Sales Manager” roles.

Sr. Key Account Manager - Food & Beverage Solutions (CPG)

Associate Director/Director of Digital Sales - Managed Service - Chicago

Greater Chicago Area $120,000.00-$170,000.00 2 weeks ago

Oakbrook Terrace, IL $150,000.00-$170,000.00 2 weeks ago

Industrial Automation Sales Manager – Metals, Heavy Machinery, Water/Waste Water, and Marine

LensCrafters - Sr Regional Manager- Chicago Market

Account Manager, South Central – Generic Pharmaceuticals

Chicago, IL $60,000.00-$80,000.00 2 weeks ago

Manager / Senior Manager, Renewals Strategy & Operations (Scale Focus)

Chicago, IL $98,700.00-$207,680.00 1 day ago

Account Manager, Transportation & Logistics Technology

Chicago, IL $120,000.00-$170,000.00 2 weeks ago

Director, Business Development - Merchant - Paze

Underwriting Account Service Manager (Level I or II)

Chicago, IL $52,500.00-$63,000.00 2 weeks ago

Greater Chicago Area $100,000.00-$120,000.00 2 weeks ago

Strategic Account Manager - Chicago Loop

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.