Manager, Design

CallRail; Atlanta (GA); Hybride; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Dental & Vision

401K with match

Stock options

Education allowance

In‑office lunch

Office stipend

Transit/parking

Résumé du poste

CallRail is seeking an experienced Manager of Design to lead and execute brand design across all marketing touchpoints. You will maintain the brand’s visual identity, lead a design team (in‑house and freelance), and work with cross‑functional teams to bring a consistent, compelling brand to life.

You will balance hands‑on design with people management, owning projects from concept to completion, setting workloads, and giving constructive feedback to ensure high‑quality creative work.

Qualifications

• Minimum 5+ years in brand design with 2+ years in management.
• Strong portfolio showing brand systems and large campaigns.
• Experience building design systems and brand guidelines.
• Proven ability to manage designers and provide feedback.
• Excellent communication, organization, and time management.

Responsabilités

• Oversee visual brand identity across campaigns, web, product launches, and marketing initiatives.
• Manage and mentor in‑house designer and freelance network.
• Own and execute design projects from concept to brand updates.
• Collaborate with marketing to align brand with business goals.
• Maintain scalable brand guidelines for internal and external partners.
• Oversee vendor relationships with external creative partners.
• Guide design operations: scoping, prioritization, resourcing.
• Explore AI tools to improve workflows and output.

Connaissances

Brand design

Team management

Design systems

Adobe Creative Suite

Figma

Collaboration

Mentoring

Brand governance

AI in design

Outils

Figma

Adobe CC

Description du poste

CallRail is looking for an experienced, hands‑on Manager of Design to manage and execute brand design across all marketing touchpoints. In this role, you’ll be responsible for maintaining the visual identity of our brand, overseeing a team of talented designers, both in‑house and freelance, and partnering closely with cross‑functional teams to bring our brand to life in meaningful, consistent, and compelling ways.

This role requires a balance of hands‑on design execution and team management. You’ll own design projects from concept through execution, manage team workloads and priorities, and provide thoughtful, constructive feedback to ensure high‑quality creative work.

This role will report directly to the Senior Manager of Content and Creative. This is a hybrid role based in Atlanta, GA, requiring in‑office attendance 3 days per week.

What You'll Do

• Brand Design & Execution: Accountable for the visual brand identity, ensuring consistency, creativity, and clarity across all channels. Oversee brand design across campaigns, web landing pages, product launches, and marketing initiatives. Review, contribute to, and approve visual assets to maintain brand excellence.
• Team Management: Manage and mentor a single in‑house brand designer while coordinating work across a network of freelance creatives. Foster a collaborative, inclusive design culture across internal and external partners, ensuring alignment and quality across all work.
• Hands‑On Design: Own and execute design projects from campaign creative to brand system updates, maintaining an active design workload alongside team management responsibilities.
• Cross‑Functional Collaboration: Work closely with marketing partners to align brand expression with business goals. Manage stakeholder feedback while bringing a perspective and point of view.
• Brand Governance: Own and maintain brand guidelines, ensuring the system is scalable, flexible, and well‑documented for internal and external partners.
• Vendor Management: Manage relationships with external creative partners, including freelance designers, animators, illustrators, and others as needed.
• Design Operations: Oversee project scoping, prioritization, and resourcing to deliver high‑quality work on time and on budget.
• AI & Design Innovation: Explore and leverage AI‑powered design tools to improve creative workflows, increase efficiency, and support high‑quality design execution.

What You'll Need

• 5+ years of experience in brand design, with at least 2+ years in a management role
• A strong portfolio showcasing a range of brand work—from brand systems to large‑scale campaigns
• Experience building and maintaining design systems and brand guidelines
• Proven ability to manage designers and provide constructive feedback
• Strong organizational and time management skills, with the ability to balance hands‑on design responsibilities, team management, and competing priorities
• Excellent communication, collaboration, and presentation skills
• Proficiency in design tools such as Adobe Creative Suite & Figma
• Experience working in a fast‑paced, high‑growth environment, preferably in a SaaS organization
• Experience designing responsive web and landing page designs in Figma within established UX layouts, with a strong understanding of web design best practices

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in‑office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events
• Hybrid work options with $500 office stipend to set up your home office

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity‑seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For Example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.

Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in CallRail’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.