Manager (Day Shift), Data Center Operations (SV9) (1906)

CoreSite; Santa Clara (CA); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

First-day medical insurance

401(k) with company match

Employee stock purchase plan

Educational reimbursement program

Job summary

A leading data center provider in Santa Clara is seeking a Manager for Data Center Operations. The successful candidate will oversee electrical and mechanical systems, ensuring maximum operational efficiency. Requirements include a Bachelor's degree in Mechanical or Electrical Engineering and 7+ years of experience in critical facilities. The role demands solid leadership skills and vendor management experience. Competitive compensation between $125,000 and $135,000 annually, including bonuses and comprehensive benefits package.

Qualifications

• 7 or more years in a mechanical/electrical position within critical facilities.
• 3-5 years' experience in administering and managing facility maintenance programs and budgets.
• 3-5 years' experience in vendor and project management.

Responsibilities

• Manage vendor relationships and service contracts.
• Ensure data center operates at maximum operational efficiency.
• Provide day-to-day exceptional customer service and support.

Skills

Expert understanding of electrical and mechanical systems

Expert knowledge of NEC, NFPA standards

Expert knowledge of fiber optics and cabling infrastructure

Expert knowledge of energy efficiency best practices

Proficient in Electrical and Mechanical systems commissioning

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

CMMS system

Job description

Manager - Data Center Operations

We are currently hiring for the Swing Shift 7:00am - 3:30pm Monday - Friday.

Duties

• Data center subject matter expert for electrical, mechanical, and fire life safety systems.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Building Monitoring, and Control.
• Tracking and trending site efficiencies and energy consumption.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT.
• People manager responsible for assigning shifts, works, approving time off, etc.
• Training and mentoring of junior staff.
• Work with technicians and vendors to ensure preventive and predicative maintenance schedules are met and maintenance is completed on time.
• Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and electrical systems.
• Manage vendor relationships and service contracts.
• Manage vendor procurement and billing process.
• Site budgeting and forecasting both CapEx and OpEx.
• Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc.
• Expert technical review of procedures.
• Expert technical review of company standards and policies.
• Manage site audits both internal and external.
• Adherence to compliance standards.
• Manage systems to avoid unplanned, customer-impacting outages.
• Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
• Provide applied mechanical and integrated control expertise for the entire data center.
• Navigate and utilize a CMMS system.
• Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.
• Provide day-to-day exceptional customer service and support.
• On-call availability may be required to respond to emergency situations at the data center.
• Adhere to and promote CoreSite's Principles of Operational Excellence.
• Promote and demonstrate the behaviors consistent with CoreSite's culture and 8 Guiding Principles.
• Special projects as assigned.

Requirements

Knowledge, Skills & Abilities

• Expert understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems.
• Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Expert knowledge of fiber optics / cabling infrastructure and industry best practices.
• Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems.
• Expert knowledge of energy efficiency best practices.
• Proficient in Electrical, Mechanical, Protection, and controls systems commissioning.

Interaction with Others

This position is required to interact with CoreSite personnel, vendors, partners, contractors and clients.

Work Attributes

Knowledge

• Experience installing, maintaining, and troubleshooting large commercial and industrial systems (Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD's and Pumps, HVAC equipment, CRAC/CRAH's, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems).
• Experience in leading teams and managing complex projects.

Skills

• Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
• Chilled Water Systems
• Large Centrifugal Chillers
• Cooling Towers
• Heat Exchangers
• Water Treatment Systems
• VFD's and Pumps
• HVAC equipment
• CRAC/CRAH's
• Humidification Systems
• BMS and PLC Controls
• Emergency Standby Diesel Generator Systems
• Fuel/Oil systems
• 480/277 and 208/120 electrical generation and distribution
• Static UPS Systems
• Double Interlock Pre-Action Systems
• Experienced people manager
• Proven leadership skills.
• Experienced vendor management skills including service contract management.
• Experienced project management skills, including budgeting, time tracking, schedule creation, scope development, contract management.
• Proven skills in facility budgeting and forecasting.
• Excellent communication skills, both written and oral.
• Suite (Word, Excel, PowerPoint, Project)

Abilities

• Ability to communicate effectively with customers and internal staff.
• Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to learn quickly and address issues as they arise during normal working hours or after hours.
• Ability to operate in and promote a rigorous process-driven team environment.
• Ability to logically analyze and solve problems.
• Ability to effectively multi-task multiple projects.
• Operate Hand and Machine Tools (hammer, drill, saw, etc.).
• Operate electrical tools such as a multi-meter or infrared camera.

Education/Experience

• Bachelor's degree in Mechanical or Electrical Engineering or equivalent time in rate.
• 7 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience).
• 3-5 years' experience in administering and managing facility preventative maintenance programs and budgets.
• 3-5 years' experience in vendor and project management.
• 3-5 years' experience in technical procedure and policy writing.
• 3-5 years' experience in people management.
• Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.

Physical Demands and Special Requirements

• Ability to stand 1/3 - 2/3 of the time
• Ability to walk 1/3 - 2/3 of the time
• Ability to sit 1/3 - 2/3 of the time
• Ability to climb and balance 1/3 - 2/3 of the time
• Ability to stoop, kneel, crouch and crawl 1/3 - 2/3 of the time
• Ability to reach with hands & arms 1/3 - 2/3 of the time
• Ability to smell, talk & hear
• Ability to use hands to type, handle & feel
• Ability to reach with hands and arms
• Ability to see at close and distance ranges and the ability to see color
• Must be comfortable working in a high stress, fast paced environment with shifting priorities
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Ability to lift up to 50 pounds 1/3 of the time

Compensation

Compensation for this role includes a base salary between $125,000 and $135,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Benefits

• First‑day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Health care and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short‑term disability, and long‑term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First‑day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15% discount
• 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
• Free parking or a company contribution toward a public transit pass

Additional Perks

• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
• Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
• Technology Stipend: $100 monthly stipend
• Educational Reimbursement Program: Work‑related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
• Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
• Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker
• Pet Insurance: Keep your furry friends healthy and happy
• Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
• Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges
• Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care
• Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
• Discounts: Discounts, cash back offers, and perks on thousands of brands
• LinkedIn Learning Membership: Support your development when accessing LinkedIn's online library of courses and videos

General Statements

Applicants must be currently authorized to work in the United States on a full‑time basis. The employer will not sponsor applicants for work visas.

Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5‑panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.

Applicant Privacy Notice

CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.