Manager Data Operations

Remote; San Francisco (CA); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

1% charitable giving program

Life insurance

Pension bonus

Fitness reimbursement

Job summary

Veeva Systems is seeking an experienced People Manager to lead the Data Operations team for Link, guiding five team members and hundreds of data curators. You will drive data quality, scale processes, and partner with Product Management, Data Engineering, and Data Science to deliver high-impact data products.

You excel at building an engaged, high-performing team, make data-driven decisions, and move fast in a multi-cultural environment. Fluency in English and strong communication are essential.

Qualifications

• 5+ years of extensive people leadership experience.
• Proven track record in implementing process improvements.
• Proficient in Excel with pivot tables and nested formulas.
• Excellent written and spoken English communication.

Responsibilities

• Identify, conceptualize, and implement process improvements
• Ensure your teams curate high-quality data
• Guide Data Analysts in assessing the data quality
• Manage a high-performing team
• Manage relationships with stakeholders from different functions in Link
• Be hands-on in analyzing your team’s performance
• Execute change with speed

Skills

Leadership

Process improvements

Excel advanced

English communication

Tools

Excel

SQL

Tableau

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Our vision for Link is to become the global leader in deep data for life sciences. It helps pharma professionals to find the right people for, e.g., clinical trials, education programs, or advisory boards. This streamlined access helps to reduce the time-to-market of important drugs, conduct trials with the most relevant experts in the respective field, and spread information about new treatments to key people in the life science community. You can read more about Veeva Link on our product pages at https://www.veeva.com/products/veeva-link/.

We are seeking an experienced People Manager to lead one of our Data Operations teams. This role is pivotal in ensuring the efficient and high-quality delivery of data operations that support our product development. You are part of the Data Operations leadership team and responsible for a team of 5 Veevans and multiple hundred curators.

You know how to lead an engaged and high-performing team. Building a personal connection with your team and holding them accountable comes naturally to you. You are experienced in driving process improvements and skilled in data-driven decision-making. You are hands-on. Don’t shy away from analyzing the data for your decisions yourself. Based on your understanding of the value a product adds to customers, you can shape operations and be a sparring partner to product managers.

You will represent Data Operations in a cross-functional product team, collaborating closely with Product Management, Data Engineering, and Data Science.

We care about a great cultural fit. You enjoy working at speed in multi-cultural teams. We are the optimal fit if you are excited about data, Life Sciences, and working for a fast-growing tech company.

What You'll Do

• Identify, conceptualize, and implement process improvements

• Ensure your teams curate high-quality data

• Guide Data Analysts in assessing the data quality

• Manage a high-performing team

• Manage relationships with stakeholders from different functions in Link

• Be hands-on in analyzing your team’s performance

• Execute change with speed

Requirements

• Extensive people leadership experience (5+ years)

• Proven track record in process improvements

• Confident spreadsheet user (pivot tables, nested formulas)

• Excellent communication skills in English

Nice to Have

• Experience in life sciences (education or professional experience)

• Experience in data product businesses

• Data analysis skills (e.g., SQL, Tableau)

Perks & Benefits

• 1% charitable giving program

• Life insurance

• Pension bonus

• Fitness reimbursement