Manager - Data Management

Vanguard; Charlotte (NC); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Vanguard seeks an experienced Data Management Leader to shape and execute the organization’s data strategy, overseeing a team of analysts across domains. The role partners with business, product, engineering, and governance to ensure data quality, governance, and lifecycle stewardship of core data assets.

You will establish operating models, define SLAs, monitor health metrics, and drive remediation and continuous improvement. A solid background in MDM, data quality, and metadata is required.

Qualifications

• 8+ years of data management or team leadership experience.
• Bachelor’s or higher in CS/IT/SE; master preferred.
• Proven ability to lead teams, manage complex data workflows, and oversee vendor relationships.
• Strong background in operational metrics, data governance, and process improvement.

Responsibilities

• Leads, develops, and manages a team of data management specialists and managers.
• Owns the operating model for analysts across domains, including issue intake and triage, escalation, remediation tracking, and health monitoring.
• Defines and implements data quality frameworks, standards, controls, and scorecards.
• Leads master data management practices for core domain entities (MDM, survivorship, reference data).
• Establishes and monitors service levels and health indicators for domain data products.
• Directs investigation and resolution of complex data incidents with partners.
• Serves as SME in data quality, MDM, metadata, lineage, and governance.
• Provides leadership for major data management initiatives with scope, risks, and budget oversight.
• Partners with data product managers, business owners, technology teams, and governance stakeholders.
• Develops transparent operational reporting and management insights for data product health and performance.
• Advances data quality analyst capabilities through standards, training, and tools.
• Participates in special projects and other duties as assigned.

Skills

Team leadership

Data governance

Master data management

Data quality

Education

Bachelor's degree in Computer Science/IT/Software Engineering

Graduate degree preferred

Job description

Role Summary

This role focuses on creating and implementing data management strategy and goals, aligning with department and enterprise strategy. This role oversees a team of Data Management specialists and managers and partners extensively with other business areas. It drives enterprise-wide oversight of static and dynamic data, ensuring data integrity, vendor coordination, and centralized processing to support strategic objectives.

• Leads, develops, and manages a team of analysts accountable for the health, quality, and operational oversight of domain-based data products. Establishes clear roles, performance expectations, and development plans in accordance with all applicable Human Resources policies and procedures.
• Owns the operating model for analysts across assigned domains, including issue intake and triage, ownership assignment, escalation, remediation tracking, change coordination, and ongoing health monitoring.
• Defines and implements data quality frameworks, standards, controls, and scorecards. Ensures critical data elements have documented rules, thresholds, monitoring, exception management, root-cause analysis, and sustainable remediation processes.
• Leads master data management practices for core domain entities, including data definition, match and merge, survivorship, hierarchy management, reference data, golden-record management, and lifecycle governance.
• Establishes and monitors operational service levels and key health indicators for domain data products, including data freshness, completeness, accuracy, timeliness, availability, incident trends, and remediation performance.
• Directs the investigation and resolution of complex data incidents and recurring quality issues. Coordinates business, product, engineering, governance, and source-system partners to address root causes and prevent recurrence.
• Serves as a subject matter expert in data quality, master data management, metadata, lineage, controls, and data governance, and applies these disciplines to improve the trustworthiness and usability of sales, marketing, and CRM data products.
• Provides leadership for major data management initiatives. Oversees scope, delivery commitments, risks, dependencies, budget considerations, controls, and regulatory requirements, and makes decisions on complex data and workflow matters.
• Partners with data product managers, business owners, technology teams, and governance stakeholders to define accountability, prioritize improvements, and embed data quality and MDM requirements throughout the data product lifecycle.
• Develops transparent operational reporting and management insights for data product health, control effectiveness, data quality analyst performance, and business impact. Uses trends and analysis to identify risks, improve processes, and guide investment decisions.
• Advances data quality analyst capabilities through practical standards, training, tools, automation, and communities of practice, while tracking relevant industry trends and evolving enterprise requirements.
• Participates in special projects and performs other duties as assigned.

Qualifications And Skills

• Minimum 8 years of related work experience in data management or a team leadership role.
• Bachelor’s degree (B.E./B.Tech) in relevant fields such as Computer Science, IT, or Software Engineering, or a Master’s degree/Diploma in Computer Science. Graduate degree preferred.
• Proven ability to lead and manage teams, handle complex data workflows, and oversee vendor relationships. Strong background in operational metrics, data governance, and process improvement.
• Expertise in managing static and dynamic data types, working with third-party vendors, and performing data control and audit tasks.

Special Factors

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.