Manager, Data Center Operations - Memphis

X.ai; Southaven (MS); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

SpaceXSI is seeking a Manager of Data Center Operations to lead and develop a high-performing team responsible for the reliability of AI compute infrastructure. You will oversee power, cooling, networking, and hardware deployments to ensure near-perfect uptime, while coordinating with AI specialists and external vendors.

Ideal candidates will have 5+ years in data center operations and 3+ years of leadership, with strong experience in server hardware, data center technologies, and scripting.

Formación

• 5+ years in data center operations or critical environments
• 3+ years managing technical teams
• Experience with server hardware, cabling and data center tech

Responsabilidades

• Oversee site operations ensuring 99.999% uptime for AI compute systems
• Lead and develop a team of Data Center Operations Technicians
• Manage hardware lifecycles, incidents, and inventory
• Coordinate with technicians, AI specialists, and vendors
• Champion energy-efficient practices and sustainability initiatives
• Track uptime, power efficiency, and incident metrics
• Lead emergencies with clear direction to protect systems
• Standardize processes with vendors and Jira workflows
• Collaborate with leadership to align with growth plans

Conocimientos

Leadership

Server hardware

Data center technologies

Jira

Scripting (Python/Bash)

Vendor management

Herramientas

Jira

Descripción del empleo

MANAGER, DATA CENTER OPERATIONS

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

RESPONSIBILITIES:

• Oversee site operations by managing power, cooling, networking, and hardware deployments to ensure 99.999% uptime for SpaceXSI's AI compute systems, keeping our infrastructure reliable and ready for innovation.
• Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to SpaceXSI's objectives
• Streamline processes by taking charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency
• Coordinate between technicians, SpaceXSI's AI specialists, and external vendors to integrate new technology and expand capacity seamlessly
• Drive sustainable solutions by championing energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads
• Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions
• Handle emergencies and lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption
• Optimize operations by building and refining processes—such as preventative maintenance schedules with vendors and ticket workflows in Jira—to keep operations efficient and scalable
• Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with SpaceXSI's ambitious growth plans to support expansion

BASIC QUALIFICATIONS:

• 5+ years of experience in data center operations or critical environments
• 3+ years managing technical teams

PREFERRED SKILLS AND EXPERIENCE:

• Proven ability to lead teams effectively in fast-paced, high-responsibility settings
• Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management
• Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing
• Proficiency with tools like Jira and managing collaborative workflows across teams
• Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences
• Familiarity with scripting (e.g., Python, Bash) to automate tasks and boost team efficiency
• A history of partnering with vendors, scaling operations, and advancing sustainability initiatives
• Enthusiasm for SpaceXSI's mission to accelerate human discovery and unravel the universe
• Ability to thrive in a dynamic, mission-focused environment

ADDITIONAL REQUIREMENTS:

• Must be willing to work occasional on-call duties
• Willingness to travel to data center locations as needed to support operations
• Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use

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