Manager, Customer Supply

Royal Canin USA Inc; Chicago (IL); On-site; USD 108,000 - 149,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) plan

Paid time off

Job summary

Mars Accelerator in Chicago is seeking a Manager, Customer Supply Chain to lead high-visibility projects across supply chain, sales, finance, IT, analytics and distribution. You will deliver data-driven insights, optimize processes, and drive cost-saving initiatives while partnering with internal teams and external customers.

You’ll manage multiple projects, develop new capabilities, and build strong relationships to improve service, transportation and overall performance.

Qualifications

• Bachelor’s degree
• 5+ years of supply chain experience (preferably customer facing)
• A proven track record of high performance and the qualifications to service key customers within a team environment.
• Experience managing multiple projects independently and collaboratively
• Advanced analytical and problem-solving skills
• The ability to be an independent problem-solver with robust leadership skills.
• Proficiency with SAP systems and MS Office, especially Excel
• Up to 20% of travel

Responsibilities

• Analytics That Drive Action – Use data-driven insights to identify opportunities, optimize processes, and help achieve annual savings targets.
• Deliver New Capabilities – Enhance our supply chain solutions to deliver perfect service and introduce innovative tools for our customers.
• Lead Projects – Develop and manage project plans for process improvements and cost-saving initiatives, ensuring timely and impactful results.
• Build Partnerships – Foster strong relationships with internal teams and external customers to create mutually beneficial opportunities.
• Champion Customer Engagement – Lead efforts to strengthen customer partnerships, improve program delivery, and drive transportation and cost-saving initiatives.

Skills

Analytical thinking

Leadership

Problem solving

Independent problem-solver

Education

Bachelor’s degree

Tools

SAP

MS Office

Excel

Job description

Job Description:

As Manager, Customer Supply Chain, you’ll play a pivotal role in driving sales growth, profitability, and operational excellence for Mars Accelerator. You’ll join a collaborative, cross-functional team that partners across supply chain, sales, finance, IT, analytics, and distribution to deliver best-in-class solutions. The team values innovation, partnership, and continuous improvement.

What makes this opportunity exciting is the chance to lead high-visibility projects, gain exposure to senior leadership, and stretch your skills through cross-functional initiatives. Your work will directly influence our business and open doors for career growth within the Customer Supply and Logistics organization. You’ll be empowered to drive change, build strong relationships, and help shape the future of how we serve our customers. If you’re ready to make an impact and grow your career, we encourage you to apply.

What are we looking for?

Minimum Requirements

• Bachelor’s degree


• 5+ years of supply chain experience (preferably customer facing)


• A proven track record of high performance and the qualifications to service key customers within a team environment.


• Experience managing multiple projects independently and collaboratively


• Advanced analytical and problem-solving skills


• The ability to be an independent problem-solver with robust leadership skills.


• Proficiency with SAP systems and MS Office, especially Excel


• Up to 20% of travel

What will be your key responsibilities?

• Analytics That Drive Action – Use data-driven insights to identify opportunities, optimize processes, and help achieve annual savings targets.


• Deliver New Capabilities – Enhance our supply chain solutions to deliver perfect service and introduce innovative tools for our customers.


• Lead Projects – Develop and manage project plans for process improvements and cost-saving initiatives, ensuring timely and impactful results.


• Build Partnerships – Foster strong relationships with internal teams and external customers to create mutually beneficial opportunities.


• Champion Customer Engagement – Lead efforts to strengthen customer partnerships, improve program delivery, and drive transportation and cost-saving initiatives.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by The Five Principles.


• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.


• Best-in-class learning and development support from day one, including access to our in-house Mars University.


• An industry competitive salary and benefits package, including company bonus.

Accelerator, a global Division of Mars Snacking, is on the front line of unlocking growth across high-potential categories and brands to fuel what’s next for Snacking. It’s home to both emerging and enduring brands, including KIND, TRÜ FRÜ, NATURE’S BAKERY, RXBAR, EGGO, POP-TARTS and RICE KRISPIE TREATS. Combining the scale of Mars with the agility of a start-up, our Division has the ambition to accelerate the future of snacking by delivering products consumers love today, discovering category-shaping innovations for tomorrow and developing entrepreneurial teams whose impact will last for generations.

We’re looking for passionate talent who dare to dream big, agile collaborators who talk straight and decide fast, and driven performers with a growth mindset. We’re proudly part of Mars, while also building something boldly different. If this inspires and energizes you, you’ve found the right place where you can do cool things with fun people for one of the biggest snacking companies in the world!

Mars does not sponsor visas for this role.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 108,160.00 - USD 148,720.00