Manager , Customer Sales (Remote)

CrowdStrike Inc.; Providence (RI); Remote; USD 74,000 - 115,000; Full time

Benefits offered by this job

Comprehensive wellness programs

Competitive vacation and holidays

Parental and adoption leaves

Professional development opportunities

Employee networks and community groups

Vibrant office culture and world-class

Job summary

CrowdStrike is seeking a Manager, Customer Sales to lead a team of Corporate Account Managers focused on upsell, cross-sell and renewals for the small to midsize business segment. You will coach, mentor and drive a high-velocity sales culture across diverse customer sets.

You will collaborate with Sales Engineering and Channel teams to design strategies, manage pipeline, and improve close rates, while guiding your team to deliver exceptional customer outcomes and growth.

Qualifications

• 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers.
• 1+ year of front-line sales management experience with a track record of meeting/exceeding quota.
• Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.
• Proven ability to hire, coach, and lead successful sales teams.
• Excellent communication and strong presentation skills, both in person and virtually.

Responsibilities

• Manage a team of 6-8 Corporate Account Managers.
• Coach reps on sales strategies, technique, and best practices for presenting to customers and generating upsell opportunities.
• Grow the team pipeline with internal collaboration to increase close rates.
• Recruit and train new Corporate Account Managers.
• Collaborate with Sales Engineering to craft account strategies and plans.
• Partner with Channel Team to expand customer investments.
• Forecast and report updates to management.
• Become an insider in the Cyber Security Industry and expert on CrowdStrike products.
• Participate in customer engagements to drive expansion and renewals.

Skills

Sales leadership

Technical sales

Communication

Coaching

Job description

USA - Remote, TX

USA - Remote

Full time

R29989

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking a Manager, Customer Sales who will lead, coach, and mentor a team of talented Corporate Account Managers who focus on upselling, cross-selling, and renewals. This team manages the full sales cycle for our small to midsize business segment.

What You’ll Do:

• Manage a team of 6-8 Corporate Account Managers
• Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.
• Working with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates
• Recruiting and training of new Corporate Account Managers
• Collaborate with our Sales Engineering to devise and execute account strategies and plans.
• Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.
• Forecast and report updates to the management team.
• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products
• Actively participate in customer engagements with your team: driving expansion opportunities, securing renewals, and strategically aligning with leadership

What You’ll Need:

• 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc. Preferred industry is Saas and/or Security,
• 1+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations
• Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.
• Track record of hiring, coaching, and leading successful sales teams
• Excellent communication and strong presentation skills, both in person and via virtual channels

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [e-mail] for further assistance.

Find out more about your rights as an applicant. (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $74,000 - $115,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here (http://crowdstrike.wd5.myworkdayjobs.com/crowdstrikecareers/page/a78c53e64ec61001f47d48a4699e0000) .

Expected Close Date of Job Posting is:12-12-2026

CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware.

There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.